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Grand Naki Hotel

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Grand Naki Hotel

locationSultanahmet, Istanbul

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About Grand Naki HotelAbout Grand Naki Hotel

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. WiFi (no extra charge) comes as standard in the rooms. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Grand Naki Hotel Amenities at Grand Naki Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Taxi Stand

50 m

Restaurants/Bars

150 m

Public Bus Stop

300 m

Hospital

300 m

Pharmacy

300 m

Business Centre

800 m

Town Centre

800 m

City 1

800 m

Tourist Center

800 m

Attraction 1

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

164

Very Good

31

Average

16

Poor

12

Terrible

25

Recent Reviews: 248

  • User:BerkshireDolly

    Trip type: Family

    Great resturant, super friendly staff

    rating22 Apr 2025

    Staff are amazing, very friendly and helpful. The food served here is delicious, great choice and excellent quality. Staff went above and beyond, could not do enough for us. Had the best time ever here, was sad to leave. Will definitely return and certainly recommend.

  • User:Danijel A

    Trip type: Couples

    AVOID THIS HOTEL

    rating20 Apr 2025

    I Am totally disappointed and devastated with the situation in which my wife and I found ourselves upon arrival at the booked hotel Grand Nagi in Istanbul. We made a reservation and paid in full for a room for two people at the Grand Nagi Hotel in Istanbul. After a long journey we arrived at the Hotel, we were met at the reception by an employee who asked for our passports and after checking our passports and our booking, told us that our room was not available and that he had to transfer us to another hotel. We were not enthusiastic about that idea, but considering that we were exhausted from traveling and had no accommodation, the only option was to accept the offer. An employee of the Grand Nagi hotele took us to another hotel, a building without any signs that it was a hotel, and told us that it was our accommodation. We were left in shock, a place that has no indication that it is a hotel, the room we were brought to was so small that you couldn't turn around in it, the bed was only one step away from the toilet, which didn't even have a door that could be closed normally . We were given a key to the room and the key to the entrance door to the building, and we were instructed that when we leave the hotel, we must lock the door, also that the only way to enter is to unlock the hotel door ourselves. The accommodation did not seem safe to stay in and at the end of the day it was not the accommodation we booked. We picked up our suitcases and were forced to book another accommodation in another Hotel which we hardly found. It is shameful that we found ourselves in such a situation, we even returned to the Grand Nagi Hotel and tried to explain that we cannot stay in that other Hotel and that we want a room in the hotel we originally paid for. They couldn't help us, and that's why I'm asking for my money back because I didn't get a room in the hotel I booked because it wasn't available.I don't want to hear back from you that you are sorry, l booked the hotel through Stayforlong in September and we still waiting from them to gett our refund,Stayforlongsell us the room which the hotel didn't have.AVOID THIS HOTEL AND STAYFORLONG

  • User:Zulema P

    Trip type: Solo travel

    AVOID THIS HOTEL, PAY ATTENTION ALL NAD REVIEWS

    rating16 Oct 2024

    AVOID THIS HOTEL. The stuffing who was working here almost ruined my holiday and my whole experience with turkey! Where should I start?, everything started with me looking for a taxi at 3am in the airport, they told me they have transportation so I asked for it, I never say yes or not since I was in rush in my airport, but I never said either I wanted “round trip” transportation! They wanted to charge me 110€ for nothing!, me and my friend got late so we were waiting for that taxi, it took long time so my friend took another taxi who charged us 30€ till the hotel… haha, when I got there they told me I needed to pay 110€ for the transportation, so I said I didn’t take the taxi so I won’t pay for a service I didn’t take! That person who was in the desk didn’t speak English or anything but via translator said bad words towards me. Next day I talked with the other guy I was talking about the transportation and I explained everything! He insulted me because I didn’t want to accept their scam, plus told me they wouldn’t clean my room in all those days I was gonna stay! WHEN I PAID FOR ALL THE SERVICE!!!! And if change the hotel they wouldn’t return any money. Then when I came to my “room” it was and a basement haha… when in the booking says “with city view”, it was in the floor “-1”, the smell was disgusting, the tv and phone didn’t work either!, plus the noise woke up in the morning because you can LISTEN EVERYTHING from your room! PLS PAY ATTENTION TO ALL THE BAD REVIEWS THIS HOTEL HAS!!!!! I didn’t and I had the worst experience ever in my life with hotels, I was afraid for my safety!!!!! Those guys were terrible, service, and place horrible!

  • User:Lika E

    Trip type: Friends getaway

    Trip was fantastic with my friends

    rating09 Sept 2024

    excellent hotel with delicious breakfast. Extremely clean rooms.super location , close to everything . helpful and kind staff. especially Mr. Orhan. perfect service. ..Highly recommended .looking forward to come again . Thanks for your attention Mr Orhan

  • User:Marina R

    Trip type: Family

    Dirty and terribly old

    rating06 Aug 2024

    Choosing this hotel was a great mistake for me. We thought that being close to the center was all we should look for in a hotel.This hotel was dirty, it was not maintained properly and it offer the bare minimum as breakfast. I advice strongly against staying in this hotel.

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