Grand Ons

Recent Reviews: 262

• User: mounak176

  Trip type: Family

  extremely uncomfortable

  This hotel was extremely uncomfortable, and the owners are dishonest.We checked into our room very early in the morning, around 5:00 a.m., and paid in full for our entire 8-night stay. However, as soon as we entered the room, we were shocked by the terrible smell. The air conditioner was blowing directly onto the bed, making it impossible to sleep comfortably and creating a real risk of getting si… Read moreThis hotel was extremely uncomfortable, and the owners are dishonest.We checked into our room very early in the morning, around 5:00 a.m., and paid in full for our entire 8-night stay. However, as soon as we entered the room, we were shocked by the terrible sm… Read more

• User: cernavrana

  Trip type: Family

  not bad, although could be better

  the location is the best thing about the hotel, you just have to follow the tramway and you can easily arrive at the center. the rooms are small even though I don't mind that, the towels were hidden in the mini cupboard and I had to shower with just a small sized one, they also don't really change them. make sure to bring your own gel & shampoo because you have to shower with a hand soap label… Read morethe location is the best thing about the hotel, you just have to follow the tramway and you can easily arrive at the center. the rooms are small even though I don't mind that, the towels were hidden in the mini cupboard and I had to shower with just a small si… Read more

• User: Queen B

  Trip type: Friends getaway

  Claim of refund

  Dear ERID ATALYAI am writing to clarify the situation of our customers and what has happened in your hotel.First of all I would like to inform you that I have been sending clients to stay with you since 2013, so I know your hotel well and often recommend it to my dear clients.This time too, as usual, we sent you our two customers, whose vouchers are attached.And this is what happened:-1-on arrival… Read moreDear ERID ATALYAI am writing to clarify the situation of our customers and what has happened in your hotel.First of all I would like to inform you that I have been sending clients to stay with you since 2013, so I know your hotel well and often recommend it to… Read more

• User: mimiAstraHoney

  Trip type: Couples

  Excellent location, close to the historical center, good value for money

  Location of the hotel is the biggest advantage with everything at an almost walkable distance. It's a nice and clean hotel but the surrounding is so noisy. We came with a group and were among the first to get the keys to the room where everything worked well. The bed is a bit soft for our taste, the air conditioner is old but it worked well, in the shower you can't really straighten up or lift the… Read moreLocation of the hotel is the biggest advantage with everything at an almost walkable distance. It's a nice and clean hotel but the surrounding is so noisy. We came with a group and were among the first to get the keys to the room where everything worked well.… Read more

• User: Draganche

  Excellent location, close to the metro, close to the historical center

  The hotel is located close to the historical center, just few block down from Ordu street. It is also very close to the metro station Yenikapi which is intersection station.At first I was given a small room without outside window and after complain they changed it for normal one. It was large enough and daily cleaned. Walls are thin so through it I can clearly hear people from the next room.Breakf… Read moreThe hotel is located close to the historical center, just few block down from Ordu street. It is also very close to the metro station Yenikapi which is intersection station.At first I was given a small room without outside window and after complain they change… Read more