Grand Papirus Hotel

Recent Reviews: 80

• User:nova a

  Trip type: Couples

  Nice place

  04 Feb 2026

  Good place for stay, like home

• User:Inge J

  Trip type: Family

  A Great 3 Stars Hotel ! ⭐️⭐️⭐️

  13 Oct 2023

  Nice and affordable hotel ! Clean and spacious room. Delicious food 😋 The staff is very friendly and helpful Strategic location near mall and places to eat. After a hot day you can also jump to their swimming pool and chill. Very recommended ! 👍 FO Sahid Mutiara Karawaci Hotel, Layanan Tamu/Resepsionis at Sahid Mutiara Karawaci, responded to this review Dear Ms. Inge,Thank you for staying at Sahid Mutiara Karawaci and taking the time to write your nice experience in our hotel at Tripadvisor.We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. Hope this could make an unforgettable stay for you.Sahid Mutiara Karawaci very suitable for you to relax with family and relatives.We are always ready to welcoming you back to Sahid Mutiara Karawaci Hotel.Sincerely Yours,Satryo C. Laksono(General Manager)

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• User:johnbudi77

  Trip type: Family

  Affordable 3 starts hotel.

  30 Jan 2020

  I stayed 3 nights here, the room was spacious and clean. The service is good. The location is a bit far from Karawaci city center. Large swimming pool. But the minus point is the gym, not free, you have to pay. This hotel is one complex with apartments, so you can find cheap laundry services and cheap food. Hando Whahana, Layanan Tamu/Resepsionis at Sahid Mutiara Karawaci, responded to this review Dear Mr. John Budi,Thank you for staying at Sahid Mutiara Karawaci and taking the time to write your nice experience in our hotel at Trip Advisor.We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. Hope this could make an unforgettable stay for you.Sahid Mutiara Karawaci very suitable for you to relax with family and relatives.We are always ready to welcoming you back to Sahid Mutiara Karawaci.Sincerely Yours,Lenny Julia(General Manager)

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• User:29032017

  Trip type: Solo travel

  Honest and Trustful Hotel Stay

  26 Oct 2018

  Everyone wishes to stay in a good, clean, comfortable and worthy hotel. Sahib Mutiara Karawaci, besides my said hotel values, has the most importance...HONESTY.Check-in on 25 October 2018. The staff, Mr Rizki, serviced professionally in rectifying the wrong issuance of hotel room. I supposed to stay in Room 603 instead of Room 601. I left my newly bought NIKE watch in Room 601 unknowingly.The following day, I realised my watch went missing. I promptly sought help from Ms Gita, a wonderful staff, and Ms Eia in the finding of my missing watch. Unfortunately (again), I lost my swimming goggles too on that same morning near the swimming pool.I was truly lucky. I was flabbergasted when I saw both my watch and swimming goggles at the reception counter within a short period of 30 minutes. It was Amazing!My swimming goggles was found by Mr Arief and my watch was found by one of the house keeping staff.The success of finding my missing items resulted from the sincere and laudable teamwork effort put in by Ms Gita, Ms Eia, Mr Rizki, Mr Arief and the house keeping staff.Their efforts would recorded by me; and I urge the hotel top management should, not only record, and should recognise their efforts and values. They are very good staff models for all to learn and follow. Sahid Mutiara Karawaci is not a forlorn place for me. I will always return definitely. Thank you. HandoW1, Manajer Kantor Depan at Sahid Mutiara Karawaci, responded to this review Dear Mr. Chung Kun Ng,Thank you for staying at Sahid Mutiara Karawaci and taking the time to write your nice experience in our hotel at Trip Advisor.We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. Hope this could make an unforgettable stay for you.Sahid Mutiara Karawaci very suitable for you to relax with family and relatives.We are always ready to welcoming you back to Sahid Mutiara Karawaci.Sincerely Yours,Ary Guna(General Manager)

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• User:563muly

  Trip type: Business

  Awesome stay

  15 Oct 2018

  Hotel made from the apartment looks like . Because lined with rows of the other apartment buildings . im booking from application agoda. locations very difficult found through google maps ,first impression hotel entrance lobby clean and comfortable , the front desk staff all friendly HandoW1, Manajer Kantor Depan at Sahid Mutiara Karawaci, responded to this review Dear Mr. Mulyanto W,Thank you for staying at Sahid Mutiara Karawaci and taking the time to write your nice experience in our hotel at TripAdvisor.We are also glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities. Hope this could make an unforgettable stay for you.Sahid Mutiara Karawaci very suitable for you to relax with family and relatives.We are always ready to welcoming you back to Sahid Mutiara Karawaci.Sincerely Yours,Ary Guna(General Manager)

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