Grand Reis

Recent Reviews: 2070

• User:Anna B

  Trip type: Friends getaway

  Great holiday we had

  29 Apr 2026

  Nice spot 5 minutes from the beach, walk straight out of hotel to shop and bars also a market on Wednesday and Saturday across the road. Food lovely lots to choose from. Rooms spacious and are very friendly and welcoming and helpful. Day and night time entertainment is good but it’s not on for long. Had a great time….Anna Fabienne Lecomte, Guest Services / Front Office at Hotel Akeah Broncemar, responded to this review Dear guest, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our location, just a short walk from the beach, as well as the nearby shops, bars, and local market.It’s great to know you appreciated the variety and quality of the food, our spacious rooms, and especially the friendliness and helpfulness of our team — your kind words mean a lot to us.We also appreciate your feedback regarding the entertainment schedule and will certainly take it into consideration as we continue to improve our guest experience.We’re thrilled you had a great time and hope to welcome you back again soon!Warm regards,Fabienne LGuest Relations

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• User:Leighton W

  Trip type: Couples

  Very good hotel 🏴󠁧󠁢󠁷󠁬󠁳󠁿

  10 Feb 2026

  Very nice hotel rooms large with fridge and kettle we were facing the pool with distances views of the beach and sea room kept very clean towels changed every morning if you want to.pool clean and heated and gardens kept immaculate we were bed and breakfast and it was fine serving fresh fruit,cereals and bacon and eggs etc which was of a good quality we were there for seventeen nights and loved it the only down side was the bar down stairs didn’t sell coffee it was only in the restaurant under the all inclusive package we were told,would we return YES definitely nice location no taxi needed lovely restaurants and bars right outside the hotel. Fabienne Lecomte, Guest Services / Front Office at Hotel Akeah Broncemar, responded to this review Dear guest,Thank you very much for taking the time to share such a wonderful review of your stay with us.We are delighted to read that you enjoyed our spacious rooms, the cleanliness, and the views towards the pool, beach, and sea. It is also great to know that you appreciated our heated pool, well-maintained gardens, and the quality and variety of our breakfast. Staying with us for seventeen nights and loving your experience truly means a lot to our entire team.We also appreciate your feedback regarding the availability of coffee at the bar. Your comments are very valuable to us, and we will certainly review this aspect as we continuously look for ways to improve our guests’ experience.It is fantastic to hear that you enjoyed our location and the nearby restaurants and bars, and we are especially pleased to know that you would return.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Fabienne LGuest Relations

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• User:Japperjas

  Trip type: Friends getaway

  Great value, excellent stay for the price you pay

  15 Jan 2026

  We are in the hotel now and enjoy our stay here. Great value, excellent stay for the price you pay! It’s a small all inclusive hotel with big rooms! Former apartments renovated in basic hotel rooms. Love the shower, great water pressure. I saw some negative points about the bed, but in our room the bed is very comfy, not to hard and not to soft.Food is OK, some days are better than others but every night there is something we like. Love the sangria the barman makes, he is great in mixing drinks. Almost all staff are super friendly!Ok to be honest, it could have some maintenance or painting, food could be more variously but overall it’s a great value and we have a great stay, in the end it is what you expect, and you don’t pay for a Hilton or Riu, so have your expectations accordingly.I like it and will enjoy a week more holiday here Fabienne Lecomte, Guest Services / Front Office at Hotel Akeah Broncemar, responded to this review Dear Guest,hello Japperjas,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you are enjoying your stay and that you appreciate the comfort of your room, the shower, the drinks from our barman, and the friendliness of our staff.We also appreciate your understanding regarding maintenance, room renovations, and the variety of the food. Your comments are very helpful as we continuously work to improve our services for our guests.It is wonderful to know that you find your stay to be great value, and we are happy that you will continue to enjoy your holiday here. We look forward to making the rest of your week just as pleasant and memorable. If there is anything we can do for you during your stay, please do not hesitate to contact me. You will find me in the hotel every day, but not on thursday and friday.Kind regards,Fabienne LGuest Relations

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• User:722garib

  Trip type: Family

  Great hotel but the entertainment not good

  23 Dec 2025

  It’s good but tonight it was a new level. The entertainment I couldn’t work out what language he was trying to sing in. It wasn’t German, English or anything else close to to Spanish. It’s only 9pm I hope to god this doesn’t go on for another 2 hours !And may the cat survive being strangled. Fabienne Lecomte, Guest Services / Front Office at Hotel Akeah Broncemar, responded to this review Dear guest,thank you for your feedback. As I can not find out your real name, please contact me if you are still in the hotel. We want to know which night it was as we take your feedback very serious, so we can find out which singer it was and we could speak to the entertainment company as this is an extern company. Thank you very much. Please ask for me at the reception , ask for the guest relations. Best regards,Fabienn Guest Relations

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• User:bahar g

  Trip type: Couples

  Incompetent head of staff.

  16 Dec 2025

  Extremely bad, rooms,quality of food,maintenance, staff and specially sub director . We checked in, our air-conditioning didn't work, they sent a technician , and he couldn't fix it, after 6 hours i got back to reception, and they told, we need someone from outside to come and fix the problem, I said no, change my room, at 21:30 pm, we changed our room, the second room, the fridge didn't work, they changed the fridge, and then we had a problem with the shower, the water wouldnt go down. Again we changed rooms, in third one as well was a lot of problem but we kept it to our selves as we had enough. We talked to the sub director, she said I will return two nights of your booking and give you a %20, discount for any of our hotesl around Spain. This is for the 20th of November 2025, till now we couldn't get our money back and she is not picking up her phone either. Don't book this hotel if you want to enjoy your holidays times. Fabienne Lecomte, Guest Services / Front Office at Hotel Akeah Broncemar, responded to this review Dear Guest,We sincerely apologize for the experience you described. This matter is currently under review by our management team, and we are awaiting the final outcome in order to proceed accordingly. Thank you for your patience while we work to resolve this situation.Kind regards,Fabienne LGuest Relations

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