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Hhk Hotel Downtown

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Hhk Hotel Downtown

locationOld City, Istanbul

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About Hhk Hotel DowntownAbout Hhk Hotel Downtown

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hhk Hotel Downtown Amenities at Hhk Hotel Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Currency Exchange

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Centre

250 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

29

Very Good

13

Average

7

Poor

8

Terrible

14

Recent Reviews: 71

  • User:Bayan A

    Trip type: Friends getaway

    Bayan

    rating12 Jan 2026

    Kind and helpful personnel, great-tasting food, excellent service, and a perfect view.

  • User:934declanh

    Trip type: Couples

    BED BUGS & FLEAS! AVOID!

    rating02 Aug 2025

    Unfortunately our stay was marred by bed bugs and fleas (room 402, see photos attached of bugs and one bite of many). The room and bathroom were disgusting. Staff didn’t seem in the least surprised and just put on a ‘pretend to care’ face. We both got awfully bitten and received no compensation. We were offered a different room which was terrible. We also had no hot water for 3 days and non-existent Wifi. Very poor and disappointing attitude from staff. What’s worse is that the hotel owner knows all about the problem but does nothing which shows disrespect and contempt for paying guests.We are experienced travelers and have been on the road since 2021. This is by far the worst hotel we’ve come across. The management are rude and dishonest. If we wanted bed bugs and cold water, we could have stayed in a hostel and saved money. I urge you to look carefully at the reviews on Booking .com and you will see how many have had the same horrendous experience. The hotel is not fit for purpose and should be delisted and closed down for health and hygiene reasons

  • User:declan H

    Trip type: Couples

    BED BUGS & BALLYHOO!

    rating02 Aug 2025

    Bed bugs and Ballyhoo a Below par experience This hotel has all the makings of a quirky local stay with a cute pool and views to die for but it sadly lacked some duty of care and TLC and was sub standard in the services advertised.There was a lack of enthusiasm from the staff who seemed to have difficultly raising a smile or indeed a hello. No warm welcoming here. Maybe they are tired of the guests complaintsWifi is almost non existent so bring your own IF you come!No hot water for the first 3 days. When we complained the reply was “ but it’s warm weather?The breakfast room is best described as a lean to green house that some may find just too uncomfortable due to the morning sun beating down on the mostly unshaded area. The food was in some cases tasty but could be considered basic.We experienced a power cut one day which rendered all guest without AC, running water, Wifi and the drone of the mechanical generator kicking in to keep the ship afloat.But the piece De resistance was the discovery of blood on the sheets and bed bugs in our room…. Not nice to be bitten whilst you sleep and I could elaborate on the subject but I’m sure you get the picture. The owners of the place must know how run down this place is but are obviously a bunch of chancers who seem to have plenty of takers. Don’t be one of them!

  • User:joanneainger2009

    Trip type: Couples

    Exceptional and 5 star customer service

    rating04 Feb 2025

    My partner and I have just returned from a trip to Istanbul and we stayed in the HHK Hotel Downtown. The level of customer service we received from Orhan, Erdogan and Ahmet was truly five-star. Every request was met with promptness and professionalism, and their attention to detail was impeccable. They were always ready to assist us with any questions with a friendly attitude, making us feel right at home. Their local knowledge and willingness and organising a tour of the city help made our trip even more enjoyable.The hotel's rooms were clean, and the breakfast was very good with a nice selection. The location was perfectly situated with its close proximity to the Grand Bazaar and the Blue Mosque with easy access to all the major attractions.Overall, our stay in Istanbul was nothing short of perfect. The combination of the city's rich history, vibrant culture, and the outstanding hospitality we received made this trip unforgettable. I highly recommend visiting Istanbul and staying at this wonderful hotel. You won't be disappointed!

  • User:Jonas F

    Trip type: Solo travel

    Great location, friendy and excellent staff

    rating30 Sept 2024

    I received excellent service from Muhammed and Regaip. The location and the breakfast was really great, I highly recommed and will come again for sure! Everything was working really well and had great time in Istanbul because of this great hotel. Thanks

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