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Khai Hotel Karakoy

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Khai Hotel Karakoy

locationOld City, Istanbul

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About Khai Hotel KarakoyAbout Khai Hotel Karakoy

Location

The hotel enjoys a great location close to the Galata Bridge and Golden Horn in Karaköy, Istanbul. The historical Sultanahmet district is easily accessible on foot or by public transport and the hotel is just 1 km from the lively centre of the city, Taksim Square with its many entertainment venues and shopping opportunities. Atatürk International Airport is approximately 20 km from the hotel, while Sabiha Gökçen International Airport is roughly 45 km away.

Facility

The hotel has 30 non-smoking rooms, which are located on 7 storeys and are reachable by 2 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Additional facilities include a library. Further services and facilities include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. A safe, a minibar and a desk are also available. Equipped with a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. Bathrooms are equipped with a bathtub and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels.

Sport

Fine weather can be enjoyed on the terrace.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. The hotel offers a wide range of catering options. Bed and breakfast and half board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel also offers snacks.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Khai Hotel Karakoy Amenities at Khai Hotel Karakoy

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Half Board

LocationLocation

Map preview

Around this property:

Public Transport

70 m

Restaurants

200 m

River

200 m

Shopping opportunities

800 m

Nightclub

1 km

Bars / Pubs

1 km

City Centre

1.2 km

Train Station

1.2 km

Tourist Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

41

Very Good

13

Average

11

Poor

3

Terrible

9

Recent Reviews: 77

  • User:irdones

    Trip type: Friends getaway

    Never again!

    rating14 Nov 2021

    The only positive thing about this hotel is its location right next to the Galata Tower. That being said, its facilities differ significantly from the elegant pictures shown on their website. The hotel’s first floor is a storage area filled with tables and chairs through which you have to cross to access the building’s elevator. We had reserved two rooms with two beds each, and only one of the rooms given to us met those requirements as the other one had only a single bed. The hotel advertises having air conditioning service in their rooms, but this service was unavailable to us during our stay and keeping the windows open at night made it difficult to get a good night’s sleep with all the noise coming from adjacent streets and establishments. Additionally, customer service for tourists is awful. On the last day of our stay, I realized after checking out of the hotel that I left behind some prescription eye glasses in our room and, even though I returned to the hotel immediately to retrieve them, I was told they were allegedly unable to open the room to recover them. Since we were headed to a different city, I tried to stay in communication with the hotel over the next few days to discuss the possibility of having them send me the glasses at my own expense. Two days later, I was still being told they had not yet accessed the room. After four days of consistently contacting them, they finally informed me that they had the glasses at the front desk and agreed to coordinate a driver to meet me with the glasses at the airport in Istanbul upon our return, again at my own expense. However, this ultimately did not occur, as no transportation was ever established and they failed to answer all of my phone calls to their various contact numbers.

  • User:Fraidoon N

    Trip type: Family

    Bad service, bad breakfast, bad rooms, Location Good

    rating28 Oct 2021

    Worst Service ever, no towels, rooms catastrophe,Room extremely noisy. Hardly possible to sleep.Reception/Service: we did not found a single towel!!!!! Breakfast: pre-made plates with plastic wrap on them. Never ever again. Rooms dirty.

  • User:emreskopi

    Trip type:

    Perfect location and kind staff

    rating07 Mar 2020

    Really small rooms but this will not be a problem. Perfect location and very close to all critical public transport stations/stops. Front facade rooms have Haliç Gulf view which you can also see Ayasofya and Eminönü and part of the Galata Bridge. A few minutes walk to Galata Tower. If TV is important to you, you may find just a few channels with low quality. Very good bands playing in the Social Jazz Bar at hotels ground floor.Special thanks to kind and helpful staff Aysun and Burak for their extra support.

  • User:ChrisMapleRP

    Trip type: Couples

    Mr

    rating07 Dec 2019

    Hotel is in a great area, walking distance and/or easy access to major attractions—but what happens inside the hotel is also very special. Burat Fo was very helpful in helping me finding things around the area!!

  • User:Kallirroiko

    Trip type: Friends getaway

    Great Staff

    rating30 Nov 2019

    We have no words for Murat and Burak. From the moment we arrived up until the moment we left they were there helping us with our reservation and with tips about the city. I would recommend this hotel not only because of its location but more for those two young people.Well done!

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