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Lady Diana

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Lady Diana

locationOld City, Istanbul

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About Lady DianaAbout Lady Diana

Location

The hotel is located right in the centre of old Istanbul, formerly Byzance. It is within walking distance of many of this world city's major attractions. Saint Sophia and the Blue Mosque are located in the immediate vicinity, while the Grand Bazaar is just a 5 minute walk away from the hotel. The hotel is surrounded by many historical monuments dating back to Ottoman times. The train station at Sirkeci is just 10 minutes away on public transport. It is just a 15-minute journey on public transport to Taksim, where happening nightlife and bustling bars can be found in abundance.

Facility

The hotel has 75 non-smoking rooms, which are located on 5 storeys and are reachable by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath and a hammam and, for an additional fee, a sauna and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a non-smoking restaurant and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel also offers picnics. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Lady Diana Amenities at Lady Diana

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

199

Very Good

246

Average

111

Poor

50

Terrible

71

Recent Reviews: 677

  • User:Cennet P

    Trip type: Solo travel

    Beautiful Location

    rating15 Feb 2026

    This hotel has the best location in Sultanahmet. The hotel lobby isBeautiful and the staff very friendly and helpful. The is clean and very good size. The breakfast is very nice andI love the view at restaurant. I will stay at this hotel again and again.

  • User:HaggiLondon

    Trip type: Family

    Not The Best Experience

    rating09 Feb 2026

    We recently stayed at the Lady Diana Hotel in Istanbul as a group of four, occupying two rooms.The hotel is in a good location, with major attractions such as the Blue Mosque within easy walking distance, which is convenient for sightseeing. However, the breakfast was very basic and offered limited variety.Our main concern relates to the level of support and professionalism shown by some members of staff, particularly at reception. One of the rooms was extremely hot, to the point of being uncomfortable. Our mother cannot tolerate excessive heat, and as a result her face became swollen, red, and developed a heat rash. We raised this with staff and were advised that the underfloor heating had been turned off; however, the room remained piping hot. Knowing her condition, we asked if it would be possible to change rooms, but this request was declined and handled in an unhelpful manner. Unfortunately, this caused our mother’s condition to worsen.Additionally, during our stay our mother became unwell while having a massage. She passed out, experienced cold sweats, and was unable to walk properly afterwards. We approached reception to ask whether there was a qualified medical professional, such as a doctor, on site to assess her. We were advised instead to speak to the massage staff, as they were said to be “more than qualified.” This response was not appropriate or reassuring. In a hotel of this size, there should be access to a qualified medical professional or at least clear emergency procedures in place.Due to the emergency situation, we also requested a drink for our mother to help her regain some energy and were given a Fanta. While we understand that drinks are not complimentary, we were disappointed that we were immediately asked to pay for it while we were still distressed and focused on helping her. In such circumstances, a bit more patience and understanding would have been appreciated.Overall, this experience was disappointing and fell short of expectations.

  • User:Dorota S

    Trip type: Couples

    Great location and friendly staff

    rating24 Sept 2025

    Amazing hotel two minutes walk from Sultanahmet square and Blue Mosque. Great various breakfast with the view from 6th floor restaurant. The staff is nice, friendly and very helpful. The room was quite large and comfortable for a few days stay. Really enjoyed the stay in Lady Diana hotel.

  • User:Riaz U

    Trip type: Family

    Crap hotel

    rating21 Sept 2025

    Worst hotel to stay in, as they've shoved us in the economy room with a broken A/C and the flush doesn't work half of the time. It's a good area in terms of visiting sites and locality of food spots and other things, but the stay in this hotel is terrible. Everything is overpriced.

  • User:653tara

    Trip type: Friends getaway

    Hotel room not listed on website

    rating06 May 2025

    I stayed here for a week in April on a girls trip. When i viewed the website i was happy with the hotel choice the travel agent made. However as we got to the hotel and proceeded with check in. I was quite disappointed as we were told we would be in a room with a king size bed and its an economic room which is not listed on their website. When we got to the room i was even more disappointed as the room was so tiny with no WINDOW. The bed was not king size it was a double, the inner for the duvet was bigger than the cover. The bathroom had a weird smell and the ventilation was terrible as we had to keep the aircon on all the time. The hotel itself was also very dusty, it needs a deep clean. The website says 4 star but my rating for Lady Diana Hotel is a definite 2.5 star.

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