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Marmaray Hotel

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Marmaray Hotel

locationOld City, Istanbul

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About Marmaray HotelAbout Marmaray Hotel

Location

The hotel is conveniently located in Yenikapi, approximately a 20-minute walk to the highlights of Sultanahmet such as the Topkapi Palace and St Sophia. Public transport links are a couple of minutes walk from the hotel while a tram stop is just around the corner.

Facility

2 junior suites, 14 suites, 20 single rooms and 65 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna and a hammam and, for an additional fee, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast and half board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Marmaray Hotel Amenities at Marmaray Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Public Transport

200 m

City Centre

300 m

Sea

400 m

Restaurants

1 km

Shopping opportunities

1.5 km

Tourist Centre

1.8 km

Bars / Pubs

1.8 km

Nightclub

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

63

Very Good

40

Average

40

Poor

18

Terrible

20

Recent Reviews: 181

  • User:BENSEDDIK A

    Trip type:

    BAD EXPERIENCE

    rating07 Aug 2025

    It was a very bad experience, I do not recommend it to anyone No cleanliness, no services, and the location is very bad.Internet service is not available in the rooms.Reception staff are not good.

  • User:serkan d

    Trip type: Solo travel

    Yenikapı Marmaray Hotel

    rating29 Jan 2025

    The hotel is within walking distance of the metro and tram. The room was clean and nice. The restaurant had a nice sea view and breakfast. The staff was helpful and friendly. Overall I was satisfied. I recommend it to those who will visit Istanbul.

  • User:why_always_me_No1

    Trip type: Couples

    A bit random, I’m not really 4 star

    rating14 Jun 2023

    Booked a week at the Marmaray hotel through love holidays as it was handy forgetting to the Champions League final and fan zone ..It is located down a side street and first impression is the area looks a bit of a random area. That said the hotel was very clean and the reception staff were really nice. The bedrooms were cleaned daily, albeit of a particular style of cleaning! The bin didn’t get emptied 1 day & No coffee was left another! Only one charging point in the room, there was another socket, but it was just the face of the socket, screwed onto the wall with no electrics behind it 🤣. The TV reception wasn’t great, only one, English Channel. The room had a double bed and a single bed and a fridge and TV. We stayed on a bed and breakfast basis but the breakfast I have to say was very very Turkish and did not accommodate other European / American tastes at all. There was one choice of bread and a toaster (which the chap turned off every five minutes )an array of cheeses peppers, dates, olives, and some cereal, chips, soup, and boiled eggs.!!! when we asked for a poached egg or a fried egg for a change we were told that would be extra….”really “ . So if this breakfast is not your style, try and stay room only and eat elsewhere. The hotel is located near yenakapi Metro station, so very easy to get around. So in summary it’s very average, it’s a place to stay and that’s about it really . The staff are okay and with a little more effort this could be a much better hotel ie a couple of extra choices on breakfast and the staff in the restaurant need to have a smile on their face and learn a little English

  • User:minakaljevic

    Trip type: Friends getaway

    Terrible service

    rating30 Apr 2023

    Terrible service. The receptionist were extremely rude. They have packed our luggage, touched our stuff with no permission moved us to another room and they were not taking responsibility for that move. I’m not coming back here, for sureVery rude stuff. Disappointed

  • User:nicdicu

    Trip type: Family

    My worst experience ever

    rating30 Nov 2022

    I am actually writing from the reception lobby because I refused to be checked in. The room I was supposed to spend my night hasn't got a window, which, I believe, is against any safety regulations. More than that, when I visited my sons' room I was in a total awe of the fact that the fire sprinkler is above the TV set. I let you draw the conclusions. And for the sake of political correctness I have to mention that the rooms I am talking about are 3010 and 3001. During my stylistic striving my cousin has got a nature' s call just to find out that there aren't any toilets anywhere near the reception lobby. She has been sent to - 2, but the toilet is nowhere to be find. I have repeated the operation seek and do whatever you need to do and EVRIKA!!! I find it in a store room. Thanks be to God and to the moving sensors (and the fact I happen to be more adventurous in obscure places) or else I would have missed it too. I believe I am entitle to say that one star is quite generous. What I am sure of is I definitely won't forget this experience for the rest of my days.

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