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Mercure Istanbul Umraniye

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Mercure Istanbul Umraniye

locationAsian Side, Istanbul

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About Mercure Istanbul UmraniyeAbout Mercure Istanbul Umraniye

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The hotel has a lift and features 124 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Mercure Istanbul Umraniye Amenities at Mercure Istanbul Umraniye

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

127

Very Good

74

Average

24

Poor

18

Terrible

19

Recent Reviews: 262

  • User:Tayfun S

    Trip type: Couples

    Best Cleaning

    rating06 Feb 2026

    Gülten she is best Cleaning 🙏🙏😊 UMRANIYE MERCURE HOTEL , Guest Services / Front Office at Mercure Istanbul Umraniye, responded to this review Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

  • User:Discover711106

    Trip type: Solo travel

    Beautiful Hotel with Very Kind, Supportive Staff

    rating03 Feb 2026

    I love this Mercure Hotel.It is truly beautiful, but most of all, the staff are extremely nice, which for me makes the stay really worthwhile.Ali and Gülten of the staff were two of the kindest people I have ever met.I hope to come back here again 🙏 UMRANIYE MERCURE HOTEL , Guest Services / Front Office at Mercure Istanbul Umraniye, responded to this review Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

  • User:Culture02589636416

    Trip type: Family

    Perfect! Gulten is the best.

    rating30 Jan 2026

    Gulten is the absolute best, she deserves a raise with how friendly and perfect she cleans. The room is always sho clean and she always is kind to us. UMRANIYE MERCURE HOTEL , Guest Services / Front Office at Mercure Istanbul Umraniye, responded to this review Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

  • User:Ho M

    Trip type: Family

    Service and Cleaning

    rating25 Jan 2026

    Gülten is wonderful and was very nice and Kind! Thanks for everything! UMRANIYE MERCURE HOTEL , Guest Services / Front Office at Mercure Istanbul Umraniye, responded to this review Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

  • User:Emily L

    Trip type: Couples

    Hotel with sewage problems

    rating13 Jan 2026

    Stayed here with my partner whilst recovering from surgery. We were hopeful when we first walked in as the communal amenities are nice however the room stank of sewage due to the bathroom. It was such a foul smell that my partner and I were both gagging. The smell mainly came from the shower. We changed room due to this and then this room started having a big leak from the window. If we weren’t in the room at the time, our belongings and devices would’ve been ruined. We then moved to a third room which also smelled horribly. I wouldn’t recommend this hotel until they get their sewage problems sorted. UMRANIYE MERCURE HOTEL , Guest Services / Front Office at Mercure Istanbul Umraniye, responded to this review Dear Guest, Thank you for your comment. We sincerely apologize for your negative experience. Our guest satisfaction is very important to us, and your feedback helps us improve our service. We want you to know that we will take the necessary measures to prevent this issue from happening again. We look forward to welcoming you back to our hotel as soon as possible to ensure your satisfaction. Sincerely, Mercure Istanbul Umraniye Hotel Management

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