Mosaic

Recent Reviews: 226

• User:Klein Á

  Trip type: Couples

  Terrible experience

  26 Sept 2025

  Our room's bathroom was dirty and the ventillation was very nosy and dirty. Talking about the noise, next to this hotel is a skybar where they put the volume up so loud that you are NOT able to sleep. We had to but earplugs to get some rest. And when i mean LOUD it was so loud you could hear it from a block away. The walls were thin and the windows had no insulation at all. The breakfast was quite simple nothing special at all. And we had to sit outside of the dining area because there was nkt enough tables. We requested a massage which was HORRIBLE, nothing like a good relaxing, me time. The massaurs were rude. When i said i wont pay for this they THREATENED ME. They said they will call the police, and throw me out of my room. Called me 5 or 6 six times in a row on the rooms telephone, until i had enough and plugged it out. One of the worst experiences i've ever had. Hopefully everyone reading my review will stay far away from this place. And i didnt even mention most of the staff barely speaks english and were threating and rude. For example the first night, i asked for earplugs and the brought me ear picks... . Miserable experience.

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• User:Food T

  Trip type: Family

  5 Stars – Exceptional Hospitality and Heartfelt Service

  08 May 2025

  5 Stars – Outstanding Service and Heartfelt HospitalityMy parents are currently staying at Hotel Mosaic in Istanbul for my mother’s 60th birthday. Although I’m in London and couldn’t be there, I contacted the reception to arrange a surprise for her — and the team was simply incredible.A special thanks to Umut at reception, who was exceptionally helpful, kind, and attentive. He went above and beyond to make sure everything was perfect, and my parents have been so happy with the warm and welcoming service.Thank you, Hotel Mosaic, for turning this special occasion into a truly memorable experience!

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• User:O3333MVdaniell

  Trip type:

  Breakfast in hotel Mosaic

  07 Nov 2022

  I enjoyed very much breakfasts in hotel Mosaic. Freshly prepared and very tasty. Variety of dishes and drinks. The staff is very friendly and hospital. I like fried eggs and pancakes! Special thanks to chef and the cook.

• User:575zahraz

  Trip type:

  Horrible hotel

  06 Nov 2022

  So lets start with the little positive the location is the best thing about this hotel, it’s central so blue mosque and grand bazaar are walking distance and a lot of food places nearby. ANYWAYS I would avoid the hotel, there are far better hotels across the road. First things first the lifts are so scary so small and claustrophobic god forbid if they were to ever break down, hallway’s lights only come on when you walk past talk about cheap skates, felt like house of horrors!!! We was given two rooms next to eachother another positive i guess anyways the rooms let me get started on them!! The corner room for me and my sister felt like we was shoved in the corner, the window was blocked behind the draw? The view was of a ugly wall so could see nothing, the room stank of old people and fags, my parents room was a tiny bit better, small for a double bed and a random pillar next to the bed made no sense, the view was also disgusting. Anyways next an alarm goes off and the bell boy asks us if we have done anything, running around confused?? So we didn’t know if this was a fire alarm or not but were left upstairs wondering to go downstairs or not ? It actually felt so scary i had a panic attack, if this was a fire alarm we would of all been left there! After this we requested mine and my sisters room to be changed as my sister refused to sleep there as she is disabled and found the room to be scary rightfully so, the receptionist miserable man told us ‘what’s wrong with the room it’s best room’ sorry?? You stay there then! Anyways he told us he was night staff and to ask morning staff he was just a waste of space and had a face on, really rude. Anyways in the morning the staff switched our room to the upper floor he was much more helpful and the best person there the rest god help them, that room was a bit better with front view but i must say the furniture is very dirty and looks overused, defo needs replacing but this hotel is too busy saving its cost, also lights and stuff only work with the key card in the slot another money making scheme and u get only one key card lol! Also another thing english here is like alien language most of them look at your face like your talking gibberish! I got unwell on one of the days and asked the receptionist if they had a dr again looked confused as if we was talking gibberish and then i just proceeded to find a pharmacist myself. The 5th floor seems like their executive floor idk who stays there but there lights remain on in the corridor funny enough and there’s no smell must be the owners whilst they leave the rest of the hotel creepy and smelly. Also the terrace upstairs is all closed off they have no bar or breakfast there they falsely advertised the terrace view with breakfast as it was all closed and breakfast was on the first floor. Breakfast was another problem, just bread and egg nothing else and the women making egg was rude to my father and said there was no more egg then continued to serve other people id say she was racist stuck up cow! But what do you expect most the hotel staff is! The cleaning staff also miserable it just seems like they’re all forced to be there. Honestly i would avoid this hotel, i felt like we was in the slums as the other hotels had a much better vibe, hotel zurich across the road looked WWAY BETTER, also there terrace had a really nice bar and nice restaurant, oh also attached to the hotel is a skanky bar with food it looks like an old mans pub with no customers and singing till 2/3 am honestly felt like ripping my hair out because the singing was trash too. The showers are hand held and very scary. Seriously avoid this hotel it’s disgusting, dirty and they really do not care about you or your stay, arrogant horrible people!!!

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• User:607erdeme

  Trip type: Friends getaway

  I like eweything

  23 Jan 2020

  I like eweything Food is excelent price is god l rokoment All frend it s near ewery were you can see your frends nice atmosfer All can of Food fish and meat steak vejeteryan all can of alkol and hot drink