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New Galata Istanbul Hotels

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New Galata Istanbul Hotels

locationBeyoglu, Istanbul

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About New Galata Istanbul HotelsAbout New Galata Istanbul Hotels

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Other features include a telephone and WiFi (for a fee). The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at New Galata Istanbul Hotels Amenities at New Galata Istanbul Hotels

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Jacuzzi

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      Massage

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

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    Poor

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    Terrible

    1

    Recent Reviews: 1

    • User:khawajas2016

      Trip type: Family

      Horrible and disappointing

      rating27 Oct 2022

      I booked this hotel from 30th September til 2nd October and paid in advance through Agoda. After picking my wife up from the airport , we went to the hotel and to our surprise were refused the check in. The receptionist was a rude guy aka Sinon who said there was no reservation under my name despite me showing him confirmation and payment. He blatantly said they didnt work with aagoda because Agoda doesnt pay them their desired amount. We tried contacting Agoda but all in vain. We were too tired and I just was not in a mood to argue with him so I left and checked in to another propert which was a 3 minhtes walk from this hotel. Upon our return, I contacted Agoda via telephone and the agent told me to write them an email explaining everything in detail which i did. As a proof, I also attached the business card of the receptionist, a picture of me in their waiting area along with an invoice of the alternate hotel we stayed at. To my horror and disbelief, the Agoda agents didnt pay heed to any of the above and said they believed the propert management that I didnt show up hence the refund cannot be processed. Extremely disappointed by their customer services. Instead of blacklisting the property they turned down their customer. I am never using Agoda again and will ensure none of my friends and family also use their forum for bookings. In my POV, both Agoda and the hotel management were hand in glove to rip off their customers.

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