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Park Hyatt Istanbul - Macka Palas

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Park Hyatt Istanbul - Macka Palas

locationNew City, Istanbul

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About Park Hyatt Istanbul - Macka PalasAbout Park Hyatt Istanbul - Macka Palas

Location

This hotel is located right in the heart of Istanbul.

Facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available.

Amenities at Park Hyatt Istanbul - Macka Palas Amenities at Park Hyatt Istanbul - Macka Palas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

2 km

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1146

Very Good

169

Average

46

Poor

19

Terrible

18

Recent Reviews: 1398

  • User:Raj G

    Trip type: Business

    1 night business trip, peaceful oasis

    rating30 May 2026

    Modern and luxurious hotel located in renovated building. All staff were very friendly. Provided early check in + upgrade. Hotel is very quiet and relaxing. Gym room is big with complete equipment, even beyond normal machines. Breakfast was delicious with wide selection. I’m sad I only was able to stay for 1 night due to my work trip. Will plan to return in the future with my family!

  • User:Mr_AK_82

    Trip type: Couples

    Flawless from Check-In to Check-Out — A Truly World-Class Stay

    rating28 May 2026

    The Park Hyatt Istanbul delivered an absolutely exceptional experience from start to finish. Upon check-in, Ruhi from the front desk personally escorted us to our spa suite and walked us through the spa and bathroom — a level of personal attention that immediately set the tone for the entire stay.The small details are what truly set this hotel apart. On our first evening out, the turndown service team noticed I had a book on my bedside table and placed a personalized Park Hyatt bookmark in it for me. Such a small gesture, but it genuinely wowed us — that kind of thoughtfulness is rare.Our spa suite featured a private steam room in the bathroom — something we have never experienced in any other suite before. Truly unique.Breakfast was included for us through our Hyatt Globalist status and AmEx FHR booking — exceptional selection and outstanding morning service. The location is incredibly convenient if you want to stay on the European modern side of the city, with luxury boutiques such as Rolex, Omega, Louis Vuitton, Prada, and Brioni within walking distance. The Kabataş tram station is just a 10-15-minute taxi ride away, making it very easy to explore the old city — Hagia Sofia, Blue Mosque, Grand Bazaar, and Spice Bazaar are all very accessible by tram.The hotel's spa, pool, fitness center, and coffee shop are all beautifully done. The building itself carries a rich history that adds to the overall charm.If you are considering staying in this part of Istanbul — stop looking and just book this hotel. You will not regret it!

  • User:Sherry L

    Trip type:

    Elegant hotel in Istanbul

    rating11 May 2026

    An elegant hotel in an elegant location. Staff couldn't have been more helpful -- very welcoming and accommodating. The room was beautifully-appointed with an outstanding shower and very comfortable bed. Hotel is in upscale shopping district.

  • User:JaceDowo

    Trip type: Couples

    Very good, especially the spa treatments

    rating04 May 2026

    I really liked that this hotel was boutique and quieter than other businessy-type Hyatt's, it was definitely more relaxing. The highlight was the spa treatment for us, we had amazing massages and hamman from two Bali therapists (Dewi and Wkra) who were just incredible that we fell asleep as so relaxed. And breakfast was really nice too. I don't usually love big chains as we prefer local hotels, but this one was pretty good so we would come back.

  • User:Angela S

    Trip type: Friends getaway

    First experience in Istanbul

    rating24 Apr 2026

    We stayed here for three nights. Room and service exceptional. Location was wonderful around many great restaurants and shops. Breakfast was terrific. Only issue was the Greek restaurant dinner. Not good at all Erhan Yurtsever, Genel Müdür at Park Hyatt Istanbul - Macka Palas, responded to this review Dear AASM2013,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Park Hyatt Istanbul Maçka Palas.It is always a pleasure to hear that we have been able to meet our guests’ expectations and that you have left with such positive impressions of your experience.We are sincerely grateful for your kind compliments about our rooms, service, location, and breakfast. At the same time, please accept our apologies that your experience at the Greek restaurant did not meet your expectations. Your feedback is extremely valuable, and we will certainly review this matter with the relevant team to ensure improvements are made.We truly appreciate you sharing your thoughts with us, and we very much look forward to having the pleasure of welcoming you back to Park Hyatt Istanbul Maçka Palas in the future.Kind Regards,Erhan Yurtsever- General Manager.

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