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Raffles Istanbul

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Raffles Istanbul

locationNew City, Istanbul

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About Raffles IstanbulAbout Raffles Istanbul

Location

This hotel is located in the centre of Istanbul.

Facility

The hotel has a lift and features 185 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a telephone, satellite television, a radio, a DVD player and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests can take advantage of the nightly turndown service. Slippers are included. The bathrooms have a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Half board is offered as a catering option. Breakfast, a lunch à la carte and dinner delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Raffles Istanbul Amenities at Raffles Istanbul

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1199

Very Good

74

Average

25

Poor

9

Terrible

9

Recent Reviews: 1316

  • User:hojat m

    Trip type: Family

    Highly recommended

    rating28 Feb 2026

    We had an absolutely wonderful stay at Raffles Istanbul.The hospitality was exceptional, the room had a beautiful view, and the staff were incredibly warm and professional. The service quality was truly outstanding.What made our stay unforgettable was that before check-in, they had already prepared the room for my wife’s birthday. The decorations were elegant, and they surprised us with a cake, a gift, and a birthday card — all far beyond my expectations.They genuinely turned our stay into the best experience we have ever had in Istanbul.A heartfelt thank you to the entire team and management for this amazing hospitality. We will never forget it.A very special thank you to the Director of Rooms, Mr. Kadir Kalay, for his exceptional coordination and attention to detail.His professionalism and personal care truly made a difference in our experience. We sincerely appreciate all the arrangements made for us and for making this celebration so memorable. Burak Unan, General Manager at Raffles Istanbul, responded to this review Dear ''hojatm2025''Thank you for taking the time to share your wonderful experience at Raffles Istanbul. We are delighted to hear that your stay was exceptional and that we exceeded your expectations.We look forward to welcoming you back for more unforgettable experiences in the future.Warm regards,

  • User:Nacla M

    Trip type: Family

    Exceptional luxury and service

    rating01 Feb 2026

    Raffles Istanbul exceeded all my expectations. The hotel is beautifully designed, combining modern luxury with a warm and elegant atmosphere. The rooms are extremely spacious, spotless, and offer stunning views of the city.The staff were outstanding—professional, attentive, and genuinely welcoming at every moment. Breakfast and cleaning service was excellent with a wide variety of high-quality options, and the location is perfect, directly connected to a luxury shopping mall and close to major attractions.Without a doubt, one of the best hotels I’ve ever stayed at. Highly recommended for anyone looking for a truly premium experience in Istanbul. Burak Unan, General Manager at Raffles Istanbul, responded to this review Dear ''neclam''Thank you for taking the time to share your wonderful experience at Raffles Istanbul. We are delighted to learn that our hotel met your expectations and that you appreciated. We hope to have the pleasure of welcoming you back to Raffles Istanbul in the future.Warm regards,

  • User:MOHAMED E

    Trip type: Family

    Pure Luxury and Unforgettable Service at Raffles Istanbul

    rating27 Jan 2026

    ⭐️⭐️⭐️⭐️⭐️Raffles Istanbul is on another level of luxury, elegance, and service.From the moment you arrive, you feel like you’ve entered a world of calm sophistication. The hotel is immaculate, beautifully designed, and effortlessly blends modern luxury with warmth and comfort. Every corner feels curated, from the stunning lobby to the spacious suites and breathtaking city views.The rooms are exceptionally spacious, luxurious, and thoughtfully designed. The beds are incredibly comfortable, the bathrooms are indulgent, and the attention to detail is outstanding. You truly feel pampered without anything feeling forced or excessive.A special thank you to Rooms Director Qadir, and to the incredible Butler Service and Butler Management team, especially Lale and her team. Your professionalism, warmth, and attention to detail made our stay truly exceptional and unforgettable. The level of care and personalised service was beyond impressive.Although we did not use the spa, our experience throughout the hotel was absolutely beautiful. Everything from the atmosphere to the service reflected true five-star excellence.Thank you also for the beautiful Hamam gift items set. It was such a thoughtful and elegant gesture that added a special touch to our stay.We absolutely love Istanbul as well – such a magical and vibrant city. Raffles Istanbul made our time here even more memorable.Raffles Istanbul is not just a hotel, it’s an experience. It’s perfect for those who appreciate refined luxury, comfort, and impeccable service. Without a doubt, one of the best hotels in Istanbul and a destination in itself. Burak Unan, General Manager at Raffles Istanbul, responded to this review Dear ''mohamedeJ340LU''Thank you for taking the time to share such a detailed and thoughtful review of your stay at Raffles Istanbul. We are pleased to learn that you enjoyed your experience. Your kind remarks regarding our Butler Service team are sincerely appreciated. We are also delighted that you enjoyed the Hamam gift items and that your time in Istanbul was made even more special during your stay with us.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Raffles Istanbul in the future.Warm regards,

  • User:Brian F

    Trip type: Family

    Wow, Wow, Wow! Amazing stay at Raffles

    rating26 Jan 2026

    I was absolutely blown away by my stay at Raffles Istanbul. I’ve been fortunate to visit many top‑tier luxury hotels around the world, but this one truly stands out in every possible way, from the exceptional service to the food and the kindness of every staff member. It genuinely sets the benchmark for what a five‑star experience should be.The hotel’s location is excellent,very central, attached to an upscale shopping centre, and feels extremely secure. The interiors are stunning, with elegant Ottoman‑inspired design and modern touches that give it real character. We were upgraded to a beautiful suite, and as one of our family members was celebrating a retirement, the team surprised us with champagne, balloons, and thoughtful keepsakes in the room. It was such a lovely gesture that made the occasion feel truly special.We arranged our transfer through the hotel and were met with a spotless BMW i5. From the moment we arrived, the concierge team, especially Erdem Gürcan, went above and beyond. He handled our inquiries with professionalism and warmth and even organized a private full‑day tour of Istanbul. The guide was extremely knowledgeable and helped us see more of the city in one day than we would have in three. (A small bit of feedback, the guide seemed eager for us to stop at certain shops, which I understand may be tied to commissions, so it’s perhaps something for the hotel to review with their tour partners.)We also booked a sunset Bosphorus cruise through the concierge, and it was honestly one of the best tours we’ve done anywhere, incredible value, beautifully arranged, and absolutely unforgettable.Breakfast was another highlight. The spread was huge, with both Turkish and international options, and the team kept encouraging us to try traditional dishes like menemen and Turkish coffee. Every single interaction felt genuine, thoughtful, and warm.Our trip started off rough with a flight cancellation, but everything at Raffles Istanbul more than made up for it. I truly can’t recommend this hotel enough,if you’re visiting Istanbul and want something exceptional, just book it. Burak Unan, General Manager at Raffles Istanbul, responded to this review Dear ''BrianF'Thank you very much for taking the time to share your wonderful experience at Raffles Istanbul. We are thrilled to hear that your stay exceeded your expectations and that our team's efforts made your family member's retirement celebration memorable. We are grateful for your kind recommendation and look forward to welcoming you back for another exceptional stay in the future.Warm regards,

  • User:Aadelah S

    Trip type: Family

    ⭐⭐⭐⭐⭐Outstanding Stay – True Raffles Luxury

    rating07 Jan 2026

    ⭐⭐⭐⭐⭐Outstanding Stay – True Raffles LuxuryWe are currently staying at Raffles Istanbul and have been genuinely enjoying our time here.From the moment we arrived, we felt well looked after. The welcome was warm and thoughtful, and the team made a real effort to ensure our family was comfortable throughout our stay.A special thank you to Abdul Qader, the Rooms Director, who personally ensured we were placed in an excellent suite. The room is extremely spacious, beautifully arranged, and offers incredible city views. His professionalism and attention to detail really stood out and made a big difference to our overall experience.Housekeeping during the day has been excellent, and the general atmosphere of the hotel feels calm, refined, and private — ideal after extensive travel.We were also assisted by a dedicated team from the butler service, led by Lale, who was part of the group allocated to support us. The team was attentive, polite, and efficient, always making sure requests were handled smoothly and with care.We also appreciated the thoughtful touches for our children on arrival, including the balloons and bed setup, which made them feel instantly welcome.Overall, Raffles Istanbul delivers the level of service, comfort, and elegance that one expects from the brand. It has been a memorable stay, and we would happily return and recommend it to others visiting Istanbul. Burak Unan, General Manager at Raffles Istanbul, responded to this review Dear ''aadelahs2025''Thank you for taking the time to share your positive experience at Raffles Istanbul. We are delighted to hear that you and your family felt genuinely welcomed and comfortable during your stay. We would be happy to welcome you again.Warm regards,Burak UnanGeneral Manager

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