Ramada Encore By Wyndham Istanbul Bayrampasa

Recent Reviews: 201

• User:sahir e

  Trip type: Business

  Excellent stay with great service and comfort

  09 Mar 2026

  I had a very pleasant stay at this hotel. The room was clean, well-maintained, and comfortable, with everything needed for a relaxing stay.One of the highlights was the staff. Everyone was welcoming, attentive, and always ready to help with recommendations or any requests. Their professionalism and friendliness made the experience even better.The hotel facilities were also well organized and maintained, and the overall atmosphere was calm and enjoyable. Everything was handled smoothly from check-in to check-out.The hotel definitely delivers on price-performance and fully justifies the value it offers. I would definitely recommend this hotel and would gladly stay here again in the future. Ramada Encore Bayrampaşa, Müşteri Hizmetleri / Ön Büro at Ramada Encore by Wyndham Istanbul Bayrampasa, responded to this review Dear 959sahire;We appricate for your effort to give a feedback about your experience. All those good reviews are boosting our teams motivation to go above and beyond. We hope to welcome you back during your next visit to Istanbul.SincerelyMKiranGeneral ManagerRamada encore Bayrampasa

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• User:Ntomboxolo Moni... N

  Trip type: Solo travel

  Poor services at the reception - everything seem to be a big issue...

  14 Feb 2026

  The rooms are good check in at night was smooth. In the morning I asked 1 questin to the reception, "can I go eatlier to the Airport , hence I lost my ticket. I would appreciate if i can go @5pm, instead of 10pm, i need to alsodo everything calmly." when he answered me, he was agressive, no Madam, you need to take your 10pm shuttle. coz your time is at 10pm. i asked if the shuttle will be full, because I can go with the two gentlemen I came with. he shouted, Madam the shuttle goes to the other hotels as well, i asked if he knows how many people he's picking up in the other hotels, he said he doesn't know. then i said is it possible to ask the driver of the shuttle when he's here? because you are denying me to go in a 5pm shuttle and yet you dont know how many people will be in the shuttle or if its full or not. He was already very angry using his arms and all the body language,saying since you know everything and i know nothing ehy dont you go yourself and ask him whrn he's here. i said, thank you, i will fo that. and i told him i will write a complaint about his attitude. He hit a table with his fists very hard as im walking away to the elevator. i don't know if he is aware that he is hosting International people in this hotel. what are we gonna say about Turkey experience if it was bad from the beginning?🤔 receptionists shouldnt br like that, they are the face of the company. i was not expecting a yes to my questions, atleast the answer could've been, "lets find out later from the driver." then you are done with me... next customer please! but he rejecting without asking anything.now, I just spoke to the driver, and he said he's not allowed to take me, after he spoke to the receptionist, he came to take only 2 people, and the receptionist said there is no space for 11 am shuttle, i will be at the lobby I don't know until what time if he's rejecting drivers who come to him to ask what I am saying, because they cannot speak English. Didar B, at Ramada Encore by Wyndham Istanbul Bayrampasa, responded to this review Dear Guest,First of all, thank you for taking the time to share your feedback.Based on the photos and content in your review, we believe your assessment may pertain to an experience at a different property. This page belongs to Ramada Encore Bayrampaşa Hotel.To ensure your experience reaches the relevant property and that necessary improvements can be made, we kindly request that you update your review on the correct hotel page.Thank you for your understanding, and we look forward to welcoming you back to our hotel.Guest Relations

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• User:Raymond M

  Trip type: Solo travel

  Excellent accueil à la réception de l'hôtel Ramada Encore de Bayrampasa

  05 Dec 2025

  Ufuk and Celal, in charge of the reception during my stay at the Ramada ENCORE Bayrampasa on saturday December 6th, were not only very fine in their elegant welcome but they provided me a particular attention and assistance to get full access to wifi and world connection on my labtop. I will remember this nice day and experience till my next stay in Istanbul. Many regards. Ramada Encore By Wyndham Bayrampasa İstanbul, Guest Services / Front Office at Ramada Encore by Wyndham Istanbul Bayrampasa, responded to this review Dear C2381LKraymondm,Thank you very much for your kind review and the perfect 5 out of 5 rating!We’re delighted to hear that we have met your expectations and you enjoyed your stay with us. We hope to welcome you back again soon for another great experience.Kind regards,

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• User:elif b

  Trip type: Family

  comfy hotel

  27 Jul 2025

  Great location, walking distance to metro station. nice and cozy hotel. staff is very helpful. breakfast is delicious with many varieties. Ramada Encore By Wyndham Bayrampasa İstanbul, Guest Services / Front Office at Ramada Encore by Wyndham Istanbul Bayrampasa, responded to this review Dear U4178Hlelifb,Thank you very much for your kind review and the perfect 5 out of 5 rating!We’re delighted to hear that you enjoyed our location, found the hotel cozy, appreciated our helpful staff, and liked the breakfast variety. It means a lot to us that you had a pleasant stay.We hope to welcome you back again soon for another great experience.Warm regards,

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• User:fatiahistiqomah

  Trip type: Family

  Terrible Reception Service, Not Worth the Stay

  08 Feb 2025

  A very disappointing experience at this hotel, especially with the reception staff. They were extremely rude and unpleasant. It’s clear that hospitality is not a priority here, and based on previous comments, it seems like this has been a recurring issue for some time. There doesn’t appear to be any effort from the management to address or improve the situation, which is unacceptable for a service-oriented industry.Why bother staying at this hotel when there are so many other options available at the same price, offering much better service and an overall more pleasant experience? Guests deserve to feel valued and respected, and unfortunately, that’s not what you’ll get here. A hotel stay should be stress-free and enjoyable, but the attitude of the reception staff completely overshadowed anything positive this place might have to offer.I strongly urge management to take guest feedback seriously and train their staff to meet basic hospitality standards. Until then, I wouldn’t recommend this hotel to anyone. There are plenty of other options that provide better quality and service without making you feel unwelcome from the moment you arrive. Ramada Encore By Wyndham Bayrampasa İstanbul, Guest Services / Front Office at Ramada Encore by Wyndham Istanbul Bayrampasa, responded to this review Dear Fatiahistiqomah,Thank you for taking the time to share your detailed feedback.We are truly sorry to learn that your experience with our reception team was so disappointing. Please accept our sincerest apologies for the behavior you described — it is far from the standard of hospitality we aim to provide. We fully understand how important it is for every guest to feel welcomed, respected, and valued from the moment they arrive.We take guest reviews very seriously and have already begun revisiting our training programs and internal procedures to ensure that every member of our team consistently meets the expectations of professional hospitality.Your comments have been shared with our management and front office leadership for immediate review and corrective action. We greatly value feedback like yours, as it helps us identify areas that need improvement and ensures we never lose sight of what truly matters: our guests' experience.Thank you again for your honesty. We regret that we did not meet your expectations on this occasion and hope to have the opportunity to provide you with a far better experience in the future.Kind regards,

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