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Ramada Encore By Wyndham Istanbul Kartal

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Ramada Encore By Wyndham Istanbul Kartal

locationAsian Side, Istanbul

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About Ramada Encore By Wyndham Istanbul KartalAbout Ramada Encore By Wyndham Istanbul Kartal

Location

This hotel is located right in the heart of Istanbul.

Facility

The hotel has a lift and features 92 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Ramada Encore By Wyndham Istanbul Kartal Amenities at Ramada Encore By Wyndham Istanbul Kartal

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Bus Stop

20 m

Pharmacy

20 m

Taxi Stand

100 m

Park

550 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

116

Very Good

41

Average

17

Poor

9

Terrible

23

Recent Reviews: 206

  • User:ecoeco66

    Trip type: Business

    CLEAN HOTEL

    rating03 Jun 2024

    Clean and decent Hotel, I would recommend for Business trips.Good breakfast, helpful stuff. I will choose again Ramada Encore by Wyndham Istanbul Kartal Hotel.Hotel close to Istanbul Park and Medical Park.Many restaurants and Cafes nearby. Ramada Encore Kartal, General Manager at Ramada Encore by Wyndham Istanbul Kartal, responded to this review Dear Guest, Thank you very much for visiting us. The interesting and detailed feedback you were so kind as to share is much appreciated.With best regards, Hotel Management

  • User:Spectre786

    Trip type:

    Poor Experience

    rating14 Feb 2024

    There is good, bad and then worse.Starting with Good: Rooms were very clean, breakfast was quite nice.The Bad:Hotel was on very busy road and there is major construction work going on across the road so as a result even with ear plugs on it was difficult to catch any decent sleep, plus aircon had only hot or fan modes as a result room was very warm and uncomfortable at times.The Ugly: Staff at reception agreed to let me in the room till 4:00 pm since my airport transfer was booked for 5:00 pm. But then they locked my room I went back to reception and reminded them I am getting picked up at 5:00 and receptionist again said no worries sir you can stay in your room, only to receive a ride phone call "demanding to immediately leave the room or pay for an extra day". Without making any fuss I came downstairs and sat in reception. I asked the receptionist would I be ok to quickly grab cup of coffee from restaurant and she replied of course sir help yourself. I went downstairs and two gentlemen there (who I treated with utmost respect throughout my stay and even said thankyou to them and shook their hands in the morning) rudely came between my way and coffee machine and said no coffee for for you. And very very rudely demanded money and got quite aggressive with me, I won't have minded paying for coffee but the way they spoke to me was extremely insulting, they even said to me we have closed the coffee machine and the restaurant is closed for you and kept saying no coffee no coffee. I came back upstairs and shared the whole ordeal with receptionist and what did she do absolutely nothing at all, least I was expecting an apology or perhaps may be even a cup of coffee but she was not interested in my complaint. I even left a letter of complaint with her for the manager. While waiting for my cab I ordered coffee in reception and paid for it (which is absolutely fine) but the way your staff made me feel, insulted and humiliated me, approached me so aggressively is something I have never experienced in my entire life of travelling. I am a very frequent traveller primarily because of work but this experience at Ramada has left a very bad taste in mouth for many years to come. I strongly suggest customer care and hospitality training for your staff at earliest, it seems they're in a completely wrong profession. Ramada Encore Kartal, General Manager at Ramada Encore by Wyndham Istanbul Kartal, responded to this review Dear Guest,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Istanbul Kartal. I am sorry that your experience did not meet your expectations.Sincerely,Hotel Management

  • User:arshadwaheed

    Trip type:

    Good transit hotel in Asian side Istanbul

    rating08 Oct 2023

    Good transit hotel in Asian side of Istanbul. The breakfast was good. The room was small but sufficient for night sleep. Close to metro station and shopping mall. It is a convenient hotel Sabiha airport. Ramada Encore Kartal, General Manager at Ramada Encore by Wyndham Istanbul Kartal, responded to this review Dear Guest, Thank you very much for visiting us. The interesting and detailed feedback you were so kind as to share is much appreciated.With best regards, Hotel Management

  • User:Sachin A

    Trip type: Business

    Terrible behaviour, I think he should beg in street instead of looting customers. I REQUES Hotel management to fire him

    rating27 Aug 2023

    We requested reception to order a taxi. The tall/muscular guy in reception ordered for us saying night charge etc. etc. and charged 25 euros. When getting back we came to know that taxi fare is just 6 (160 Lira)euros. Pathetic behaviour.It's better for him to beg in street rather showing such pathetic behaviour to tourists. Ramada Encore Kartal, General Manager at Ramada Encore by Wyndham Istanbul Kartal, responded to this review Dear 784sachina,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Istanbul Kartal. I am sorry that your experience did not meet your expectations.As a hotel, we only call a taxi from outside when guests asks. The taxi fare is paid to the taxi driver, not to our hotel.Sincerely,Hotel Management

  • User:Christine E

    Trip type: Business

    Good to know

    rating28 Apr 2023

    I am writing this letter to thank you for the wonderful care and as an appreciation for the services from your staff. It was our first visit, and we were really concerned regarding the service but no doubt we had a wonderful time staying over here. Every staff member with whom we came in contact was attentive and kind including Gur Shan in room service and Ergul in the kitchen.Cem at the reception was particularly helpful and attentive, as much as Hanife, Musa and the rest of your staff. N.B: the bed was so comfortable as well. Thank you for Hasan for choosing for us the right homy hotel and friendly staff . I would surely recommend your serviceThank you Ramada encore hotel staffYours sincerely,Christine & Anne Ramada Encore Kartal, General Manager at Ramada Encore by Wyndham Istanbul Kartal, responded to this review Dear Christine E,I would like to thank you for staying with us at Ramada Encore during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to Ramada Encore in the near future.Kind regards,Hotel Management

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