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Selenay Hotel

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Selenay Hotel

locationOld City, Istanbul

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About Selenay HotelAbout Selenay Hotel

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The hotel has a lift and features 54 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a spa, a sauna and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Selenay Hotel Amenities at Selenay Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

100 m

Airport

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

33

Very Good

11

Average

7

Poor

5

Terrible

33

Recent Reviews: 89

  • User:Ximena O

    Trip type: Friends getaway

    DO NOT RUIN YOUR VACATIONS!

    rating11 Oct 2025

    I traveled with my group of friends — there were 8 of us — excited to enjoy Istanbul, but from the moment we stepped into this hotel, it was disappointment after disappointment.Our reservation clearly stated 4 rooms (2 people per room), but when we arrived, they only wanted to give us 3 rooms. They said the fourth one “wasn’t ready,” that they were “cleaning it.” After waiting quite a while, we finally got it.The rooms were dirty, smelled horrible, had cockroaches, stained sheets, rusty bathrooms, leaking sinks, and awful blankets. A COMPLETE DISASTER.Nothing, absolutely nothing, looks like the photos they show on Booking, TripAdvisor, or Google. It’s false advertising.The cleaning service is nonexistent. We had to complain over and over again to get the rooms cleaned — and even then, they didn’t do it. They didn’t replace toilet paper, never gave us clean towels, and every single day we had to go to the front desk to argue just to get the basics.The staff doesn’t speak English, which makes communication almost impossible, and the worst part is they show no interest in helping. It doesn’t matter if you complain once or ten times — they simply don’t care.This place doesn’t deserve even one star. If you’re planning to stay here, do yourself a favor: find another hotel. Don’t ruin your trip.

  • User:Brian D

    Trip type: Couples

    Friendly little hotel that needs a little TLC

    rating11 Jun 2025

    Was a bit worried when I read all the reviews for this hotel but it wasn’t nearly as bad as people had said. The rooms need updating but the air con worked fine, room was cleaned everyday and the breakfast was nice. If you’re on a budget and not too fussy it’s worth a try. Staff were friendly and helpful when we needed them and it’s not too far from the main attractions. Would stay here again if we visit Istanbul 😁

  • User:Dirkie2203

    Trip type: Couples

    Bad bad bad

    rating10 Sept 2024

    Old, dirty, has a pest problem, pictures of the hotel must be when they opened as it does not look like this at all. Staff has no interest in helping you with a problem, english is not spoken and the short man at reception has a f...... you attitue. In general any issues is yours nothing to do with them.

  • User:Sara S

    Trip type: Family

    So bad

    rating09 Sept 2024

    Hotel is soooooo bad theres allottt of cockroaches everywhere in the hotel its not clean and there is a bad smell we cant sleep at night and the staffs are not helpfull and not so polite the didnt elaborate with us the experience is the worst ever

  • User:Yannis R

    Trip type: Family

    It's a nightmare .......

    rating13 Jul 2024

    The worst ever hotel I have been.... Dirty rooms, linen and towels with yellow stains. Mold everywhere, on ceilings, on walls and even on the beds. Can you imagine the condition of the bathroom? Cockroaches too.... YeahhhhThey speak no English too. Room with a view? That's what they sell.. the reality is different. I asked them to change room. Guess what: even worst. Someone had slept the night before. They had not changed the linen.... hahhhhaaaaWe left immediately of course. I was with my son (15years old). I could not risk his life.I asked them for a refund, as we did not stay more than an hour (we have booked for a 4 night staying) and they were kind of laughing behind the desk. They said that the agency is responsible for a refund. Guys..... just do not go there. Respect your lives

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