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Sheraton Grand Istanbul Atasehir Hotel

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Sheraton Grand Istanbul Atasehir Hotel

locationAsian Side, Istanbul

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About Sheraton Grand Istanbul Atasehir HotelAbout Sheraton Grand Istanbul Atasehir Hotel

Location

This hotel is located right in the heart of Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, a terrace creates a particularly beautiful ambience. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Sheraton Grand Istanbul Atasehir Hotel Amenities at Sheraton Grand Istanbul Atasehir Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

122

Very Good

46

Average

11

Poor

3

Terrible

12

Recent Reviews: 194

  • User:KarinB480

    Trip type: Business

    Very nice stay, I would choose again

    rating16 Oct 2025

    Overall very nice. Staff serving and supporting where they can. Beautiful hotel, I had room 2311 which I recommend. Beautiful view. All amenities present. Bed very comfortable. Bathrobe could have been a little more soft, or maybe I just had one rough. I had a complimentary late check-out which I very much appreciated. Restaurant is lovely too, the food could be a little more refined to be honest but overall really good. The fitness is amazing, big pool. Unfortunately no massages possible in the morning but I really enjoyed my stay. Pity they don’t have a chauffeur to bring you to the airport, they called me a yellow cab and the chauffeur was very disappointing, smelly car and careless driver, quite rude too.

  • User:Mustafa S

    Trip type: Business

    Excellent service very friendly stuff

    rating10 Aug 2025

    Overall, the service in this hotel is outstanding and Ceren hanim has been exceptional.Polite and very proactiveOverall, everyone is super friendly and helpful Cem Yurdakan, Müşteri Hizmetleri / Ön Büro at Sheraton Grand Istanbul Atasehir, responded to this review Dear Mustafa S,Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you found our service outstanding and our team members, especially Ms. Ceren, so helpful and proactive.Your feedback is a wonderful motivation for all of us, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Saygılarımızla,Cem YurdakanFront Office ManagerSheraton Grand İstanbul Ataşehir

  • User:Peter l

    Trip type: Business

    Good business hotel for two three days

    rating01 Mar 2025

    good location spacious rooms and friendly staff.unfortunately not an appealing atmosphere for breakfast and or dinner and the Bar.the food is OK and again the staff is very friendly.when I was there a lot of body guards on my floor so felt very safe :-) it seems there was a high leader of the Turkish partyI will be back and enjoy it Cem Yurdakan, Müşteri Hizmetleri / Ön Büro at Sheraton Grand Istanbul Atasehir, responded to this review Dear Looije,Thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your kind words about our location, spacious rooms, and friendly staff. It’s wonderful to hear that you felt comfortable during your stay.We also appreciate your comments regarding the atmosphere in our dining areas and bar. Guest feedback is invaluable to us, and we continuously work on enhancing our services to provide an even better experience.It’s great to know that you plan to return, and we look forward to welcoming you back for another enjoyable stay!Best regards,Cem YurdakanFront Office Manager

  • User:Togai

    Trip type: Family

    Sincere, enthusiastic, clean, professional staff, great food&service, garage car park.

    rating22 Dec 2024

    We had the opportunity to stay with my family at Sheraton Ataşehir, one of the strong brands affiliated with the Marriott hotel chain. Endless thanks to all the staff, especially the General Manager of the Hotel, Hande Bahadır Dölek, and the very valuable onburo director Kadir Bolat, who helped us feel like we were in a family atmosphere. Especially the richness of the buffet at breakfast and the evening snacks and presentations in the executive lounge were very delicious. Room cleanliness, ease of parking, spacious room, friendly staff are the privileged points. We wish them continued success. Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir, responded to this review Dear Togai,Thank you for sharing your heartfelt feedback regarding your recent stay at Sheraton Grand Istanbul Ataşehir. We are truly delighted to know that you and your family felt at home during your time with us.Your kind words about our team, especially General Manager Hande Bahadır Dölek and Front Office Director Kadir Bolat, are greatly appreciated. It’s wonderful to hear that you enjoyed the variety and quality of our breakfast buffet and evening snacks in the executive lounge.We are also glad that you found the room cleanliness, parking convenience, spacious accommodations, and friendly staff to be standout features of your stay. Your satisfaction is our top priority, and we are so grateful for your recognition.We wish you and your family all the best and look forward to welcoming you back to Sheraton Grand Istanbul Ataşehir in the future!Best regardsŞevin ÖzAsst. Front Office Manager

  • User:Nuha A

    Trip type: Family

    We Will Visit Again

    rating18 Jun 2024

    The service is amazing, all staff are kind and helpful. The rooms are very clean and they always provide complimentary water and sweets, special thanks to Cafer and Medine for taking care of us. Also, the staff in the restaurant are very friendly and took well care of us and made sure everything is well. Hande Dolek, General Manager at Sheraton Grand Istanbul Atasehir, responded to this review Dear Nuha,Thank you for your wonderful feedback about our service and accommodations. We are delighted to hear that you had a pleasant experience and that our team made your stay enjoyable. Your kind words are greatly appreciated and motivate us to maintain our high standards of service. We look forward to welcoming you back for another memorable stay.Best regardsSevin OzAsst. Front Office Manager

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