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Sheraton Istanbul Atakoy Hotel

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Sheraton Istanbul Atakoy Hotel

locationIstanbul West Side, Istanbul

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About Sheraton Istanbul Atakoy HotelAbout Sheraton Istanbul Atakoy Hotel

Location

This hotel is conveniently located close to central areas and ring roads. Guests will find the centre of Ataköy, with its shops and links to the public transport network, just 5 minutes' walk away and it is 8 minutes on foot to the district's restaurants. The bars of Bakirköy are a 10-minute ride away on public transport. It is 10 km from Istanbul's centre and tourist magnet Sultanahmet, and within walking distance of the Galleria shopping mall. All the main sights of the city, such as the Hagia Sophia, the Topkapi Palace, the Underground Cistern, the Blue Mosque and the Grand Bazaar are under 20 minutes away on public transport.

Facility

The hotel has 285 non-smoking rooms, which are located on 24 storeys and are reachable by 4 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas (for a fee). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. 11 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon and, for an additional fee, massage treatments and a solarium. Children are well looked after in the kids' club.

Meals

The dining area includes a non-smoking restaurant and a bar. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals, vegetarian dishes and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Sheraton Istanbul Atakoy Hotel Amenities at Sheraton Istanbul Atakoy Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

City Centre

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

486

Very Good

286

Average

117

Poor

63

Terrible

68

Recent Reviews: 1020

  • User:Christopher J

    Trip type: Couples

    Sündüz borek was great at breakfast

    rating27 Jan 2026

    Breakfast and the staff have been fantastic great stay so far.soecal thanks to Sunduz yesterday. Super service. And I had a free upgrade to my room. Engin Korkmazoglu, Guest Services / Front Office at Sheraton Istanbul Atakoy Hotel, responded to this review Dear Valued Guest,Thank you very much for sharing your wonderful feedback regarding your recent stay at Sheraton Istanbul Ataköy.We are truly delighted to hear that you enjoyed our breakfast, especially the Sündüz börek, and that you found both our breakfast offerings and team fantastic. It is especially rewarding to know that Sündüz made such a positive impression on you with her super service — we will be more than happy to share your kind words with her.We are also pleased that you appreciated the complimentary room upgrade and that your stay has been great so far. Your satisfaction means a great deal to us.We look forward to welcoming you again for another memorable experience.Warm regards,Guest Experience Team

  • User:Sev12345678910

    Trip type: Couples

    Thank you Ela koyun and Sertac Ergun

    rating13 Dec 2025

    I booked this hotel for my fiancé’s 30th birthday, and everything exceeded my expectations. The hotel is well-designed and beautifully decorated for Christmas. The rooms were very clean, spacious, and fully equipped with everything we needed. The view was absolutely stunning, overlooking both the sea and the city.However, what truly makes this hotel exceptional is the staff, not just the building itself. After many emails, the team went above and beyond to help me organize the birthday décor of my dreams. Their attention to detail and genuine care made all the difference.I would like to give an extra special thank you to Ela Koyun and Sertac Ergun. Their professionalism, kindness, and dedication truly stood out. From the very first communication, they treated this celebration as if it were their own, paying attention to every small detail and making sure nothing was overlooked. They were always available, patient, and genuinely invested in making the birthday perfect, with beautifully decorated balloons, rose petals, a birthday cake, and thoughtful details throughout. Their care, positive energy, and commitment went far beyond their duties, and because of them, this experience became truly unforgettable. Also , The room service staff were incredibly responsive—whenever we needed something, it arrived very quickly and always met my expectations. Thank you once again for turning my expectations into reality and making this celebration unforgettable. Engin Korkmazoglu, Guest Services / Front Office at Sheraton Istanbul Atakoy Hotel, responded to this review Dear Valued Guest,Thank you sincerely for taking the time to share such a heartfelt and detailed review following your recent stay at Sheraton Istanbul Ataköy.We are absolutely delighted to know that your fiancé’s 30th birthday celebration exceeded your expectations and that you enjoyed our festive Christmas atmosphere, the spacious and well-equipped room, as well as the stunning sea and city views. Creating memorable moments for special occasions is something we truly cherish.Your kind words about our team mean more to us than we can express. It is incredibly rewarding to hear that, after your detailed planning process, everything came together exactly as you envisioned. We are especially grateful for your generous recognition of Ela Koyun and Sertac Ergun. Their professionalism, dedication, and genuine care for our guests reflect the spirit of hospitality we strive to deliver every day. We will proudly share your beautiful feedback with them — it will certainly make them very happy.We are also pleased to learn that our Room Service team impressed you with their responsiveness and efficiency. Knowing that every detail, from the birthday decorations to the service experience, contributed to an unforgettable celebration truly means the world to us.Thank you once again for allowing us to be part of such a meaningful milestone. We would be honored to welcome you back for many more special moments in the future.Warm regards,Guest Experience Team

  • User:hesham s

    Trip type: Solo travel

    Great

    rating08 Dec 2025

    I would like to say it’s an excellent service I stayed at the Sheraton atokoy since December 1 and I’m checking out in December 12. Every body doing great and always smiling. I would like to thank everyone at the Sheraton special : Eylül Kocabiyil , Fikret Kolkon, Büsra & Hüsna tepe. Thank all of you Best regards Hesham Engin Korkmazoglu, Guest Services / Front Office at Sheraton Istanbul Atakoy Hotel, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such a heartfelt review following your extended stay from December 1 to December 12 at Sheraton Istanbul Ataköy Hotel.We are truly delighted to know that you experienced excellent service throughout your stay and that our team’s warmth and genuine smiles made a positive difference. Creating a welcoming and comfortable atmosphere for our guests is at the core of what we do, and your kind words are a wonderful encouragement for all of us.We sincerely appreciate your special recognition of Eylül, Fikret, Büsra, and Hüsna. Your compliments will certainly be shared with them and the entire team, as acknowledgements like yours are the greatest motivation for us to continue delivering exceptional hospitality.It was a pleasure hosting you, and we very much look forward to welcoming you back for another memorable stay in the near future.Warm regards,Guest Experience Team

  • User:Robespierre M

    Trip type: Business

    LIKE Y SECOND HOME

    rating28 Nov 2025

    This is like my second home everytime I came to Istanbul I stay ,Look location, spacious room nice view and great service. Those employees help to have like always Unforgettable time; FrontDesk; every body are well training special mention to Tufan and Bellboy Captain Erdinc and Emrah so attentive. Engin Korkmazoglu, Guest Services / Front Office at Sheraton Istanbul Atakoy Hotel, responded to this review Dear Valued Guest,Reading your review truly made our day. Knowing that you consider Sheraton Istanbul Ataköy Hotel your “second home” whenever you visit Istanbul is the greatest compliment we could receive.We are delighted that you enjoy our location, spacious rooms, beautiful views, and the great service provided by our team. Creating an environment where our guests feel comfortable, welcomed, and genuinely cared for is exactly what we strive for.Your special recognition of our Front Desk team, Erdinc, as well as our Bellboy Captain Tufan and Emrah, means a lot to us. We will proudly share your kind words with them. They will be very happy to know they helped make your stay unforgettable.It is always a pleasure to welcome you back, and we already look forward to your next visit to your home in Istanbul.Warm regards,Guest Experience Team

  • User:Debra M

    Trip type: Family

    Fantastic. I would book it again.

    rating27 Nov 2025

    An amazingly beautiful and modern hotel. I was so impressed with the room as well. Everything was just beautiful. It was so clean and staff was wonderful. Engin Korkmazoglu, Guest Services / Front Office at Sheraton Istanbul Atakoy Hotel, responded to this review Dear Valued Guest,Thank you sincerely for your fantastic review and for sharing such wonderful comments about your recent stay at Sheraton Istanbul Ataköy Hotel.We are truly delighted to know that you found our hotel amazingly beautiful and modern, and that you were impressed with your room. It is especially rewarding to hear that you appreciated the cleanliness and the service provided by our team. Your kind words are a great motivation for all of us.Knowing that you would choose to book with us again is the highest compliment we could receive. We very much look forward to welcoming you back for another beautiful and memorable stay.Warm regards,Guest Experience Team

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