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Sheraton Istanbul City Center

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Sheraton Istanbul City Center

locationBeyoglu, Istanbul

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About Sheraton Istanbul City CenterAbout Sheraton Istanbul City Center

Location

This hotel welcomes guests in Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Sheraton Istanbul City Center Amenities at Sheraton Istanbul City Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

1.1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1480

Very Good

130

Average

37

Poor

17

Terrible

31

Recent Reviews: 1695

  • User:burnett578

    Trip type: Friends getaway

    Concierge feedback

    rating25 May 2026

    Yucel asst conceirge is very helpful and accomodating to the need of the guest. Keep up the good work and looking forward to stay in the hotel in the future. Berrin Doğan, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Dear burnett578,Thank you very much for taking the time to share your valuable feedback following your recent stay with us.We are truly delighted to learn that Yücel from our Assistant Concierge team was able to provide you with helpful and accommodating service throughout your stay. Your kind words will certainly be shared with him and the entire team, as they serve as a great source of motivation for us all.It is always rewarding to know that our guests leave with positive memories, and we are especially pleased to hear that you are looking forward to staying with us again in the future.We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay.With Kindest Regards,Guest Relations Team.

  • User:davidlV3608LO

    Trip type: Family

    Perfect

    rating19 May 2026

    Lovely hotel in a nice quite location approximately 3 miles from centre.Tho traffic is a nightmare Arrived late and was ushered to room by Yucel who's very informative about Istanbul. Room good size and lots of toiletries inc toothbrush and paste..Good strong shower.Very comfy beds and pillows ..Only 10 min walk to happening area (tho not for the faint at heart as quite rough)or can take the hotel shuttle to Taksim square for free ..Run on the hour I think.Nice spa area with decent pool sauna etc..Swim caps are compulsory and are 5 pound each so bring your own if possible..Didn't eat/drink in hotel but Sports bar with full sized Pool table looked Cool..After sightseeing in Istanbul was lovely to get back to the calm of this hotelWould definitely recommend Berrin Doğan, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Dear DavidIV3608LO,Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us.We are delighted to learn that you enjoyed the comfort of your room, our spa facilities, and the peaceful atmosphere of the hotel after exploring the city. It is also wonderful to know that our team member Yucel made a positive impression by assisting you upon arrival and providing helpful information about Istanbul.Your kind comments about our facilities, amenities, and shuttle service are greatly appreciated and will certainly be shared with our team as a motivation to continue delivering memorable experiences to our guests.Thank you once again for your recommendation and generous feedback. It would be our pleasure to welcome you back for another enjoyable stay in the future.With Kindest Regards,Guest Relations Team.

  • User:Steve M

    Trip type: Solo travel

    Blood on pillow

    rating18 May 2026

    Auckland was magnificent, very good customer service, went out of his way to help me.However, I was charged for getting blood on the pillow and one towel, they said if any more blood then I will be charge for anything I get blood on. 5 star hotel and they could not help me out with any solutions, I will be sleeping on the floor with the pillows I got blood on, I didn't mind paying for the pillows I got blood on, they didn't help with any solutions to help me out, won't be spending another time in this hotel, was going to have a nice dinner in the restaurant tonight, I will be saving my money and buying dinners from local shops. I am currently in this hotel until the 25th of May 2026 Berrin Doğan, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Dear S3813BKstevem,Thank you for sharing your feedback. We are pleased to hear your kind comments regarding our team member and the service provided.Regarding the charge mentioned, we would like to kindly clarify that it is applied only in cases where items are no longer suitable for standard operational use and require replacement in line with hotel hygiene and quality standards.We truly value your feedback and remain at your disposal should you need any further assistance during your stay.Sincerely,Guest Relations Team

  • User:Regina M

    Trip type: Solo travel

    Ibrahim is the heart of the place

    rating18 May 2026

    The hotel is beautiful and rooms are nice.Breakfast is exquisite.What stands out is rtje attention and performance frol Ibrahim at the breakfast restaurant.Quite knowledgeable and eager to assist. Berrin Doğan, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Dear Reginam04442CU,Thank you very much for taking the time to share your kind feedback regarding your recent stay at Sheraton Istanbul City Center.We are delighted to learn that you enjoyed our hotel, guestrooms, and breakfast experience. It is especially rewarding to know that Ibrahim’s attentive service, professionalism, and willingness to assist contributed positively to your stay.Your thoughtful comments will certainly be shared with Ibrahim and the entire team, as recognition such as yours serves as a great source of motivation for us to continue delivering exceptional hospitality experiences.Thank you once again for choosing Sheraton Istanbul City Center. We truly look forward to welcoming you back again in the near future.With Kindest Regards,Guest Relations Team.

  • User:Holli M

    Trip type: Family

    Overall experience

    rating16 May 2026

    Location is great! The property is very clean and everyone is friendly. Had a great experience with Levent, one of the managers and Ali, who worked at the bar. Very nice! Berrin Doğan, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Dear Hollim986,Thank you very much for sharing your kind feedback regarding your recent stay with us.We are delighted to learn that you enjoyed our location, cleanliness standards, and the friendly service provided by our team members. It is especially rewarding to know that Levent and Ali contributed positively to your overall experience. Your thoughtful recognition will certainly be shared with them and the entire team.It was a pleasure having you as our guest, and we truly look forward to welcoming you back again in the near future.With Kindest Regards,Guest Relations Team.

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