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Suitel Bosphorus

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Suitel Bosphorus

locationNew City, Istanbul

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About Suitel BosphorusAbout Suitel Bosphorus

Location

This hotel warmly welcomes guests in Istanbul.

Facility

This hotel has a lift and a reception desk. The hotel provides a baggage storage service, a safe, a TV room, a transfer service, a coin-operated laundry and a smoking area. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.

Rooms

A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Internet access and a TV ensure optimal comfort. Bathrooms are equipped with a shower.

Sport

Fine weather can be enjoyed on the terrace.

Meals

The dining area includes a restaurant and a café.

Amenities at Suitel Bosphorus Amenities at Suitel Bosphorus

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

46

Average

7

Poor

4

Terrible

11

Recent Reviews: 138

  • User:Mark B

    Trip type: Friends getaway

    Non existent customer service

    rating10 Oct 2024

    The service from staff is generally very poor unwelcoming and does reflect what you would expect from a premier hotel. If you are located by the pool and would like a drink you are expected to travel in the lift to the bar and get your own, despite many staff, not being busy at pool level and permanently on their phonesThere was fowl smell in my room which was never resolved to my satisfaction As a result I requested my money back on day one- via On The Beach complaints department as I felt uncomfortable and was getting nowhere. The hotel refused to return my funds in order I could find an alternative hotel, this was on the basis any refund on their part was discretionary. I cannot stress-strongly enough staff do not communicate and were generally unhelpful during my 10 day stay. Other residents I talked to at the time were having similar experiences and were leaving early. Avoid this unfriendly environment!

  • User:Kamjavs

    Trip type: Family

    Disappointed

    rating05 Jun 2022

    The staff is really humble and nice but the overall management of this place is not great. We were first given a room whose airconditioner did not work the whole night and it could not be fixed the next day. After raising it with the manager we got a new room. One day later he told us that someone has pre booked this room, so we were shifted the third time. The room in itself was not well maintained. There were cracks and spaces between tiles. We moved the bed (for kids) and there was a heap of dust underneath it. Also I understand that we used to leave the room by 1pm but even then after several requests, within our six days visit the room was cleaned only once. Finally in the end I asked for some compensation and was promised that our departure taxi to the airport would be arranged and paid by the hotel. Only to realise on the day (this was 4am) that it was not prearranged! The manager later messaged me that he would pay the taxi fare (€20) without any hint of apology for not arranging the taxi.

  • User:Maps45547

    Trip type: Couples

    Absolutely EXCELLENT ‼️❤️👍🏻

    rating19 Sept 2019

    Loved loved loved this Hotel! The staff excellent! Room with terrace, excellent! Location absolutely FABULOUS!!!! Right by Taksim Square! Absolutely LOVED our stay here!!!!! Book you won’t be disappointed! Would go back here for sure! Thank you!

  • User:عمر ا

    Trip type: Family

    Thank s

    rating22 Aug 2019

    I would like to thank everybody in this hotel mohaned and hafiz Allah and wedat and ingi thanks for everything . Clean hotel .safe ,nice view ,good location ,wide room clean ,nearby market and Taksim Meydani and İstiklal street

  • User:Ali M

    Trip type:

    GREAT EXPERIENCE IN A BEAUTIFUL HOTEL

    rating06 Aug 2019

    Friendly staff spacious room with breathtaking Bosphorus view the location was close to Taksim square and easy access to metro station and a few steps far from Istiklal street I cant wait to go back again

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