Yazar

Recent Reviews: 356

• User:smiths669

  Trip type: Family

  DO NOT BOOK THIS HOTEL!!!!!!!!!

  10 Jul 2020

  This hotel is shocking!!! We had flight booked with Turkish Airlines which was cancelled. No way we can get there. They have refused to waive cancellation fee and said we had to pay THE FULL AMOUNT! They will not do anything to accommodate your needs. Soon after we had booked we requested a minor change to the booking, this was refused. AVOID!!!!!!!

• User:akshatd2015

  Trip type:

  Great loction, disappointing service

  07 Jan 2020

  The hotel's location is great and is the biggest plus point as it is close to most of the major tourist attractions. However the facilities and service provided are bad and the rooms are not well maintained. We had 2 double rooms and the shower space was very crammed in one of them. There was no safe provided in the wardrobe in another room (despite it being clearly mentioned on the listing) and also the toiletries holder was broken. We reported these issues right after we checked-in but nothing was done to fix them. We noticed a few moulds too. Electric kettle and tea/coffee making facilities were also not provided in the rooms. On asking about it, a kettle, some cups and few lose tea bags were given. The breakfast was appalling. The rooftop space to have breakfast was extremely disappointing. There was no proper cover and sheets were put on the sides, which were not enough to stop the cold and the wind. The bare wooden chairs were uncomfortable too. The housekeeping time is limited to 3 hours (10 am to 1 pm latest). The hotel provides airport pickup and drop facilities and umbrellas for guests though. They also have a room to keep luggage for few hours.

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• User:NorthStar777682

  Trip type:

  Hotel is decent with moderate to fair breakfast. Location is very good and we got what we have asked for.

  06 Aug 2019

  Hotel have great location near lot of restaurants and baklava shops, as well as galata bridge, egypt market, hagia sophia...Staff is very kind and speak english nice.I recommended it to people who will not spend a lot of time there, but want to explore the city.

• User:Christine B

  Trip type: Couples

  Great hotel- excellent location and price

  05 Oct 2018

  We stayed here and loved it. The staff were excellent and very helpful, even to the point of offering to go to the super market for me when I was I'll one night.It is only a 10 minute walk to the Hagia Sophia etc and the coast line. It is difficult to find initially (mainly due to the chaos that is Istanbul roads) but with a map it is made easier. It is tucked away in a quiet street and offers a great breakfast as well. The room was spotless and cool.Would we stay here again - definitely. Friendly people who go out of their way to help.

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• User:khadijahahmed7

  Trip type: Family

  INSECT RIDDEN, MOULDY, DARK, DAMP, DANGEROUS cellar (understatement)

  21 Jul 2018

  I'll have you know that this danger zone is appalling and destroyed my holiday into pieces.Literally.The HORROR OF ALL HORRORS: a suffocating,clammy, gloomy basement room. These unfortunate lies are further emphasised with the hotel's CATFISH pictures which are hardly a reflection of the DEPRESSING and DULL prison like rooms. I struggled with great difficulty to see in the bathroom due to the lack of light. The shower cubicle had been smashed AND THE RECEPTIONIST MERELY STOOD AND LAUGHED in our faces when we questioned him about it. The not so clean beds were each decorated with a DEAD FLY ( even these poor chaps couldn't spend a night alive here) and the wallpaper covered the mouldy walls terribly, that the mould had grown all over the paper. The towels were covered in brown spots which most possibly could haves been faecal matter. I requested a refund but the staff just laughed and refused to pay in spite of our premature departure. I FELT SICK ( PARTLY FROM THOSE FUNGAL PORES I INHALED)

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