Yotel Istanbul Airport Landside

Recent Reviews: 1161

• User:Stephen G

  Trip type: Couples

  OK But watch the cash grab.

  04 May 2026

  Late check in was as bummer.Huge room and comfy bed. Why o why do hotels have 3+ duvets when you have to freeze the room to use them?Super convenient but lousy signage.Grasping additional charges for early check-in. Emrah Akcay, Owner at YOTEL Istanbul Airport Landside, responded to this review Dear Stepp10,Thank you for your feedback.We are pleased to hear that you found the room spacious and the bed comfortable. At the same time, we are sorry for the inconvenience caused by the late check-in timing, signage, and additional charges. Please note that early check-in is subject to availability and may incur an extra fee.Your comments are valuable to us and will be shared with the relevant teams for improvement.We hope to welcome you again for a better experience.Kind regards,Emrah AkcayFront Office Manager

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• User:Shimnik

  Trip type: Solo travel

  Payment via external link

  12 Apr 2026

  I am grateful to the Yotel team that the payment could be arranged via an external link. My mother had her initial flight delayed, so I had to find a hotel at Istanbul airport. Yotel is the only hotel inside the airport (one on the “land” side and one on the “air” side). I booked a room for her, since she did not have a credit card with her. Luckily, the hotel has a possibility to send a link for payment, which I used. Everything was paid within seconds. The only thing I did not like that the price for the online reservation was 312€ and it was 517$ at the reception. Quite a big difference. Moreover, AC is a bit loud… but the room was good and very trendy. Emrah Akcay, Owner at YOTEL Istanbul Airport Landside, responded to this review Dear Shimnik,Greetings from YOTEL Istanbul Airport.Thank you for taking the time to share your feedback with us.We are pleased to hear that you found our payment link process convenient and that the reservation could be completed quickly and smoothly. We are also glad that the room met your expectations in terms of comfort and design, and that your mother had a pleasant stay overall during an unexpected travel disruption.Regarding your comment about the price difference, we would like to kindly clarify that rates may vary depending on the booking channel, the time zone you would like to stay and real-time availability at the time of reservation.Regarding the air conditioning noise, we kindly recommend contacting our Front Desk team in such situations, as we are available 24/7 and would be happy to provide an immediate solution to ensure guest comfort and satisfaction.Your high rating is greatly appreciated.We hope to have the opportunity to welcome you again in the future.Kind regards,Emrah AkçayFront Office Manager

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• User:Zobia K

  Trip type: Family

  Great!

  24 Mar 2026

  We had a layover and everyone was very nice and the room was great. Fatima in the restaurant was so kind, amazing and accommodating and made our experience even better! Emrah Akcay, Owner at YOTEL Istanbul Airport Landside, responded to this review Dear zobiak2026,Greetings from YOTEL Istanbul Airport.Thank you very much for your kind feedback. We are delighted to hear that you had a great stay with us during your layover and that you found our team friendly and your room comfortable.It is especially rewarding to learn that Fatma made such a positive impact on your experience. Your kind words will certainly be shared with her and the entire team, as recognition like this is truly motivating for us all.We look forward to welcoming you again on your next journey.Kind regards,Emrah AkçayMission Control Manager

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• User:dafyddrobinson

  Trip type: Family

  Above and Beyond any expectations! Highly recommend!

  28 Feb 2026

  This was such an amazing experience for my wife and I. We were in the middle of about 16 hours worth of flights when he stayed here to catch a connecting flight to Mumbai. We were going to have another 8 hours in the morning to wait at the airport for our next flight, despite being exhausted already from lack of sleep. The lady who checked us in offered a free later checkout time (2 hours), which was music to our tired ears. We were already grateful to her for that. The hotel room was wonderful and relaxing. Would have loved to stay another night or two. In the morning, I went to the lobby to extend our checkout time ($20 for each additional hour - which was worth it). We paid for an additional 2 hours, putting our new checkout time at 3:00pm. The gentleman who was on shift asked our flight info and saw that we would still need to wait around for 4 more hours after our new checkout time so he offered us another free hour. I saw that there was a card that I could use to leave a review and I was excited to boast about how great they are. They never even suggested I write a review, they were genuinely looking out for us and we appreciate them for that. We really needed that extra rest:) Highly recommend this hotel! Awesome experience! Emrah Akcay, Owner at YOTEL Istanbul Airport Landside, responded to this review Dear Robinsonderadventure,Warm greetings from YOTEL Istanbul Airport.Thank you so much for your incredibly kind and detailed review. Reading your comments truly made our day.We are absolutely delighted to hear that your stay exceeded your expectations, especially during such a long and exhausting journey. Traveling for many hours can be very tiring, and knowing that we were able to provide you and your wife with comfort, flexibility, and much-needed rest means a great deal to us.Your kind words about our team members are sincerely appreciated. We are especially pleased to hear that both our colleagues at check-in and during your extension request were able to assist you thoughtfully and proactively. At YOTEL, our priority is always to look after our guests in the most genuine way possible, and it is wonderful to know that this was reflected in your experience.Thank you as well for recognizing that our team acted out of sincere care. Creating a comfortable and stress-free environment for transit guests is exactly what we strive for.We truly hope to welcome you both again—perhaps next time for a longer and more relaxed stay.Kind regards,Emrah AkçayMission Control Manager

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• User:MichelleAlexSSC

  Trip type: Business

  Stay elsewhere

  15 Feb 2026

  Stayed here for one night in Feb 2026 and have to say was a poor standard of service.Lady on reception was unwilling to check me in until I produced my boarding pass - which I did not have as my flight was the next day. Eventually, after explaining several times why I had no boarding pass she finally checked me in.Room was very small and when trying to adjust the headboard I found a sanitary towel wedged between the headboard and the wall!! Bathroom tiny and not very clean.Was glad to check out the next day after a poor nights sleep and I mentioned to the staff member on reception about the dirty bathroom and sanitary towel, he could not have cared less. Told me to scan a QR code and complain there.Do not stay here, find somewhere else, it’s dirty, unhygienic and staff need a course in customer care. Emrah Akcay, Owner at YOTEL Istanbul Airport Landside, responded to this review Dear MichelleAlexSSC,Warm greetings from YOTEL Istanbul Airport.Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate you bringing these matters to our attention.Regarding the request for a boarding pass, kindly allow us to clarify that obtaining flight details is a standard procedure at YOTEL due to our location within the airport. This applies even if a flight is delayed or cancelled. We are especially concerned to read about the cleanliness issues you described. The situation regarding the sanitary item and the bathroom condition is absolutely not in line with our hygiene standards. Please accept our sincere apologies for this unacceptable oversight.To enable us to investigate this matter thoroughly and take the necessary corrective actions, we kindly ask you to share your reservation details (confirmation number and dates of stay) with us at emrah.akcay@yotel.com.Your information will help us address the issue.At YOTEL, our aim is to ensure that every guest leaves satisfied, and we continuously strive to improve our service standards. We would truly appreciate the opportunity to make up for the inconveniences you experienced during a future stay.Thank you once again for your valuable feedback. We look forward to hearing from you and hope to welcome you back again in the future.Kind regards,Emrah AkçayMission Control Manager

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