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Hilton Garden Inn Izmir Bayrakli

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Hilton Garden Inn Izmir Bayrakli

locationIzmir, Izmir

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About Hilton Garden Inn Izmir BayrakliAbout Hilton Garden Inn Izmir Bayrakli

Location

This hotel welcomes guests in Izmir.

Facility

The hotel has a lift and features 197 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton Garden Inn Izmir Bayrakli Amenities at Hilton Garden Inn Izmir Bayrakli

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

603

Very Good

157

Average

68

Poor

14

Terrible

21

Recent Reviews: 863

  • User:moraesvan

    Trip type: Family

    Terrible

    rating20 Apr 2026

    I stayed at the hotel last year.They tried to charge for breakfast under the pretext that the hotel's system is not unified. They embarrass the customer.My room wasn't cleaned for 2 days and to justify the disappointing service they argue that there was a "do not disturb" sign on the door. Terrible hotel. Terrible service. Terrible after-sales service. 5-star hotel price. Obviously I do not recommend it. Sevil g, General Manager at Hilton Garden Inn Izmir Bayrakli, responded to this review Dear guest,First of all thank you very much for sharing your comments once more with us.We have determined that we investigated the complaints you submitted after your check out on July 25th, 2025 and responded to you via e-mail on the same day.We would like you to know that sometimes the breakfast is not reflected in the system for reservations purchased through third-party booking channels.Therefore our team member at the restaurant, try to obtain the correct information by contacting the reception.We would also like to remind you that no extra breakfast charge was taken from your account.Upon checking the housekeeping reports once more, we found that on July 24th, cleaning service was not provided because a “Do Not Disturb” sign was posted in your room. As per the international hotel rules If there is “ Do not Disturb “ signage, we can’t get in to the room. Therefore we couldn’t clean your room.Most probably instead of cleaning request card you have put DND card at the door by mistake.We will continue to prioritize guest satisfaction and throughly investigate even the smallest complaints from our guests.We also take this opportunity to extend our warmest Regards.Thank You

  • User:Gökhan Ç

    Trip type: Family

    Thank you to Mr. Ihsan ( F/O Manager) and his wonderful team.

    rating14 Mar 2026

    I stayed at this wonderful hotel for two nights with my family, and it continues to be my first choice whenever I visit İzmir. Every time we come here, we are welcomed with genuine warmth, kindness, and professionalism. All staff members, regardless of their department, are incredibly polite and helpful. I would like to sincerely thank each and every one of them. Special thanks to Mr. Ihsan and his amazing team. They have truly raised the bar to a Champions League level. I can wholeheartedly recommend this hotel to anyone visiting İzmir. We are already looking forward to our next stay. Sevil g, Genel Müdür at Hilton Garden Inn Izmir Bayrakli, responded to this review Dear Guest,Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services.We are very glad to hear that you were happy with your stay and especially with our team members. You can be sure that we will work more to deserve your appreciation.We thank you for choosing our hotel to stay and hope to welcome you back in near future.You can count on usSincerelySevil GörgülüGeneral ManagerIZMGIsevil.gorgulu@hilton.com 00 90 232 495 9500

  • User:rafaeloliveira1977

    Trip type: Family

    Terrible

    rating28 Dec 2025

    I consider hotels with this type of behavior inappropriate. I write numerous reviews and have never felt so wronged as I did at this hotel.Firstly, I didn't mention in my other review that I was charged for breakfast. I say, and I repeat, that I was embarrassed. An employee stated that breakfast was not included in the room rate, and I had to go to reception to have them contact me and resolve the issue.Secondly, I stayed at the hotel for two days, and the room was not cleaned on either of them. The need for room cleaning was indicated on the door, but the hotel simply chose to ignore it and then criticize the review, claiming it was the customer's fault.In short, terrible hotel, terrible service, terrible value for money, and terrible customer relations. I write numerous reviews and advise against anyone going to this hotel. Paying a high price and then being mistreated and disrespected is simply unacceptable. Sevil g, Genel Müdür at Hilton Garden Inn Izmir Bayrakli, responded to this review Dear guest,First of all thank you very much for sharing your comments once more with us.We have determined that we investigated the complaints you submitted after your check out on July 25th, 2025 and responded to you via e-mail on the same day.We would like you to know that sometimes the breakfast is not reflected in the system for reservations purchased through third-party booking channels.Therefore our team member at the restaurant, try to obtain the correct information by contacting the reception.We would also like to remind you that no extra breakfast charge was taken from your account.Upon checking the housekeeping reports once more, we found that on July 24th, cleaning service was not provided because a “Do Not Disturb” sign was posted in your room. As per the international hotel rules If there is “ Do not Disturb “ signage, we can’t get in to the room. Therefore we couldn’t clean your room.Most probably instead of cleaning request card you have put DND card at the door by mistake.We will continue to prioritize guest satisfaction and throughly investigate even the smallest complaints from our guests.We also take this opportunity to extend our warmest wishes for the New Year.Kind Regards,

  • User:Dincer C

    Trip type: Couples

    A nice hotel at a central location.

    rating15 Oct 2025

    The hotel was very nice and up to Hilton standards.One thing I could not understand was the lack of bellboys. We had to find our room and carry our luggage to our room.The menu for the restaurant was rich, and the food was delicious.The breakfast buffet was very rich and to the Hilton standards. Sevil g, Genel Müdür at Hilton Garden Inn Izmir Bayrakli, responded to this review Dear Guest,Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services.We are very glad to hear that you were happy with your stay. You can be sure that we will work more to deserve your appreciation.We just want to let you know that we don't have bellboys due to Hilton Garden Inn Brand Standards. However, we have valet service at our hotel. If you need any help you can ask from them next time.We thank you for choosing our hotel to stay and hope to welcome you back in near future.You can count on usSincerelySevil GörgülüGeneral ManagerIZMGIsevil.gorgulu@hilton.com 00 90 232 495 9500

  • User:Figen A

    Trip type: Friends getaway

    Great !

    rating11 Oct 2025

    Super Location. Hervorragende Buffet, Personal ist freundlich und hilfsreich. İdeal für Workshops und Gruppentreffen. And on the top of the Hotel is a Meetingroom with a amazing wiev for Events and Weddingpartys. Teşekkürler 🙏🏻🌸 Sevil g, Genel Müdür at Hilton Garden Inn Izmir Bayrakli, responded to this review Dear Guest,Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services.We are very glad to hear that you were happy with your stay and especially with our team members. You can be sure that we will work more to deserve your appreciation.We thank you for choosing our hotel to stay and hope to welcome you back in near future.You can count on usSincerelySevil GörgülüGeneral ManagerIZMGIsevil.gorgulu@hilton.com 00 90 232 495 9500

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