Ibis Izmir Alsancak Oteli

Recent Reviews: 719

• User:SamsulAdam

  Trip type: Couples

  Worst stay ever. Please avoid at all costs

  02 Apr 2026

  Worst hotel stay ever. Rooms have air conditioned controlled to be above 25 degrees. By doing this the hotel is expecting guest to open the window to ventilate the room. However the hotel is surrounded by bars and night clubs that make it impossible to sleep. Calling their front desk doesn’t seem to help as they do not want to acknowledge the problem and instead tell you that they agree the room is hot. A simple fan would have fixed the problem but even to ask for this simple device is impossible. Bad response and bad location to stay. Please stay away if you want to have a good nights rest. Gulsah Sezen, General Manager at Ibis Izmir Alsancak, responded to this review Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you experienced discomfort during the night.We understand how important a good night’s sleep is, and we sincerely regret the inconvenience caused by the room temperature and surrounding noise. Please allow us to clarify that our air conditioning system is centrally managed in line with energy efficiency and environmental standards, which may sometimes limit individual temperature adjustments. However, your comfort is very important to us, and your comments have been shared with our technical team for further review.Regarding ventilation, our room windows are manufactured in accordance with international brand standards and engineered with high-quality materials to ensure safety, insulation, and durability. While opening the window can provide fresh air, we understand that external noise from nearby venues may have negatively impacted your experience, and we truly apologize for this disturbance.We are also sorry to hear that your request for additional assistance, such as a fan, was not fulfilled as expected. This does not reflect the level of service we aim to provide, and we will address this matter with our front office team to ensure better responsiveness and guest support in the future.Your feedback about our location is also noted. While some guests appreciate the lively surroundings, we understand that it may not suit everyone, especially those seeking a quieter stay.Thank you once again for your valuable comments. We genuinely regret that we could not provide you with the restful experience you were looking for, and we hope to have the opportunity to better serve you in the future.Kind regards,Guest Relations TeamIbis Izmir Alsancak

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• User:emrek957

  Trip type: Solo travel

  Lovely place

  25 Feb 2026

  Location is definitely perfect for those travelling from/to the airport, a few minutes' walk from the metro station walking distancefrom everywhere all restaurants bars etc all around the hotel.Hotel reception team very helpful kind and professional.Rooms clean compact and have a good amount of space. Gulsah Sezen, General Manager at Ibis Izmir Alsancak, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are thrilled to hear that our location was convenient for your travel plans and that you found it so easily accessible, whether coming from or going to the airport, as well as within walking distance to the metro, restaurants, bars, and other key attractions. We take pride in offering a central and convenient location for our guests, and it is wonderful to know that this added to your overall experience.We are especially delighted by your kind words regarding our reception team. Our staff strives to provide professional, friendly, and helpful service at all times, and your recognition of their efforts is truly appreciated. Feedback like yours motivates the team to continue delivering the highest standards of hospitality and ensures that every guest feels welcomed and valued.It is also great to hear that you found our rooms clean, comfortable, and well-designed with a good amount of space. We work hard to maintain a high standard of cleanliness and comfort, and knowing that you noticed and appreciated this makes our efforts worthwhile. Our goal is always to create a cozy and functional environment where guests can relax and feel at home, whether staying for a short visit or longer stay.Thank you once again for your thoughtful feedback and for highlighting multiple aspects of your experience with us. We look forward to welcoming you back to Ibis İzmir Alsancak in the near future and providing another memorable and comfortable stay.Warm regards,Ibis İzmir Alsancak Guest Relations Team

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• User:sarah n

  Trip type: Business

  Comfortable & Convenient!

  17 Jun 2025

  A very comfortable and convenient two night stay...The hotel is very centrally located near shops, restaurants, and various amenities, there are 2 supermarkets within moments walking distance.The nightlife is also excellent, turn right or left out of the entrance and your within minutes of the amazing hustle and bustle.There were a few negatives I encountered, upon check in, I had to wait for almost two minutes before someone came out from the back office to serve me, as a Guest Relations Manager for a highly reputable hotel brand myself, I would expect the desk to be manned at all times. The 2 female receptionists were very kind and accommodating. My room was located in a corner on the sixth floor, nice and quiet, perfect size and excellent amenities, safe, tea/coffee making facilities, even a mini fridge, which was a pleasant surprise and very handy - I would suggest implementing hair conditioner in the rooms, luckily, I brought my own.There was male bits of hair in the shower, which I brought to the Front Desk's attention, the room and bathroom were immaculately clean upon my return in the evening - thank you. A wonderful stay, I look forward to returning! 🙂 Gulsah Sezen, General Manager at Ibis Izmir Alsancak, responded to this review Dear Sarah N,Thank you for taking the time to share your experience at ibis Izmir Alsancak. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. Your kind words about our receptionists are truly appreciated, and we will certainly acknowledge their efforts.We apologize for the delay you experienced during check-in. While we strive for prompt service, there are rare instances when our staff may be momentarily occupied. Your feedback regarding the addition of hair conditioner in our amenities is valuable, and we will take this suggestion into consideration for future improvements.We are also grateful for your understanding regarding the cleanliness of your room and are pleased that our team addressed your concern promptly. Your overall satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best regards,Gülşah SezenGeneral Manager

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• User:Gelim

  Trip type: Couples

  Much the same

  14 Jun 2025

  We stayed in this hotel for three nights in early June. We were returning after a stay in May 2024 when we posted with the title “Excellent All Round”. The hotel maintains all its standards, nothing has changed save that there has been an intake of new staff members. The bar staff remain in post! But elsewhere new people – who appear to be still learning – are evident. Our stay was enjoyable but sometimes a little frustrating. Gulsah Sezen, General Manager at Ibis Izmir Alsancak, responded to this review Dear Gelim,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay overall, and we appreciate your recognition of our consistent standards. We understand that adjustments in staff can sometimes result in a learning curve, and we value your patience during this transition. Your feedback is invaluable as it helps us to enhance our service further. We look forward to welcoming you back soon and hope to provide an even more seamless experience on your next visit.Best regards,Gülşah SezenGeneral Manager

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• User:574jimc

  Trip type: Business

  Repeat business trip to Alsancak…great stay at Ibis!

  16 Jan 2025

  Highly recommended due to location in Alsancak and proximity to nearby hospital center. Easy reservations online, greeted warmly by hotel team members. Room was clean, quiet and efficient for a 2 night stay. Breakfast was excellent…very pleased with recommendations from front desk team on local barber shop and museums within walking distance. Thanks for a productive stay! Gulsah Sezen, General Manager at Ibis Izmir Alsancak, responded to this review Dear Guest,Thank you for your positive rating. We appreciate your support and look forward to welcoming you back in the future.Best regards,Gülşah SezenGeneral Manager

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