Kostem Otel

Recent Reviews: 188

• User:5corinac

  Trip type: Couples

  Wonderful hotel

  21 Aug 2022

  Very good hotel ( breakfast fabulous, the room was very clean and confortable). Hotel is situated în the heart of the city. The people who take care of the hotel are absolutely amazing. Thank you for the wonderfull experience in Alacati.See you soon!!!Marius and Corina.

• User:144annalisep

  Trip type:

  Beautiful boutique hotel with amazing breakfast

  17 Sept 2021

  I came here with my husband and my mom on a family trip at the end of May 2021. The hotel is located centrally in Alacati, which is such a cute town with boutique shops, hotels, and restaurants. It's so central, that if you are driving, be careful to take main roads only, and not follow Google Maps because it will drive you through the narrow streets of the historic town. The best place to park is around the intersection of 3010 and 3005 sk. The hotel is one block from the beginning of the weekly market, which nobody should miss! The breakfast is phenomenal here, and was different every day -- definitely not your typical "included breakfast"! Breakfast featured lots of local cheeses, and home-made pastries and jams, often made from produce grown at the Kostem family farm! You could tell a lot of love and care goes into these breakfasts.There was a small front patio area, and there was a large beautiful back garden, where we had breakfast every morning. Since it was covid times, we had to get takeout and also ate dinner in the back garden every night, which was serene.Inside the lobby and the rooms, the decor is composed of hand-selected antiques and looks very cute. We would definitely stay here again! Köstem Alaçatı Köstem Otel, Genel Müdür at Kostem Hotel, responded to this review Dear Guest,Thank you for your comments. We would like to welcome you again in our hotel.Sincerely...G.Köstem

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• User:mrbashk

  Trip type: Couples

  Not good value for money

  05 Aug 2021

  If you stay in ground floor the room is noisy and not comfortable because of street and music It’s not good value for money The owner doesn’t speak English and doesn’t accept any complaint, at check out she was rude and told us I do t want to speak to youThey give us a different room than we booked and tried to convince us that this the room we booked Köstem Alaçatı Köstem Otel, Genel Müdür at Kostem Hotel, responded to this review Than you. Dear customer. The reservation you booked has come to our booking system as a suit room without the name junior suit, the room you specifically say you booked. The room that we gave you when you arrived is bigger and more comfortable. The night that you arrived at 8 pm you asked the price of the room refunded. That morning I specifically called booking.com office to explain this situation that you ask to be refunded. The guys fromBooking office told meNot to refund your money back. You stayed in a bigger and more comfortable room than the one you booked and paid for. The other day we moved you to the room thatYou asked for. Your behavior hurt us and you treated us harsly. We do our job with passion. The day that you were leaving insisted us to refund your money back. I gave you the only money I had in my bag. 200tl. And left that place. Your persistent behavior made me frustrated and made me think you have other thoughts and aims. Just not to get in an argument without you I left that area.“I explained everything in this text and sent you many times as an answer, but you were not convinced.”

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• User:OnAir60370626020

  Trip type: Family

  Outstanding.. one of the best in Alacati

  05 Nov 2018

  The location is perfect, walking distance to all popular restaurants/cafes and attractions. Super clean rooms with very comfortable beds. Delicious breakfast including homemade jams, fresh pastries/bread, various types of cheese and organic olives etc. The owner made us feel like part of the family from the minute we made our reservation until our departure. We highly recommend this hotel. Kostem Olive Oil Museum, run by the same owner, is also worth visiting. Köstem Z, Sahibi at Kostem Hotel, responded to this review Dear guest,Thanks for your nice comment.We make our manage with a good grace.I want to see you again.My best regards...G.Köstem

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• User:Numan O

  Trip type: Family

  Great Stay at Great Place

  04 Sept 2018

  We booked for two nights but when we see a ambiance and very comfortable accommodation we extended one more night. This is the best location hotel just hearth of Alacati with great staff and also extreamly friendly owner and management. I recommend highly this Boutique hotel. Also dont forget to ask and try the delicious homemade lemonade which freshly limes.. Köstem Z, Sahibi at Kostem Hotel, responded to this review Dear Mr Numan,Thank you for your recommend.We like Olcar family.We want to see again.Best regarts...

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