Ladin Otel

Recent Reviews: 320

• User:Happy-Trailblazer

  Trip type: Couples

  Thumbs up!

  03 Aug 2025

  Wonderful experience. Nice location. Breakfast was great. Workers friendly and extra special thanks to Ava who helped us with our travel plans after check out.

• User:Lois R

  Trip type: Couples

  A great comfortable location for exploring the city.

  26 Jan 2025

  We were at the Portobelo for 4 nights and left our car in the spacious safe underground parking at the hotel.Ubers were quick, inexpensive & a safe way to zip around the city. Our Deluxe Suite room (304) was comfortable and clean with things replenished each morning by the dedicated housekeeping staff. Our room had a very large curved glass window that was good at keeping out the sound of the traffic below. We enjoyed our breakfasts in the hotel each morning and one dinner as well where the staff was all keen to get everything right. By the 2nd morning they already knew I was there for a to go cappuccino. This neighbourhood has several universities so it was a pleasure to see so many young people around. We felt safe to walk to restaurants and home in the evening.Very happy beginning to our Historical Heartland trip

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• User:shakti60

  Trip type: Friends getaway

  GREAT place

  12 Jan 2025

  Great place--friendly staff, accommodated a request to change the room with ease, rooms extremely clean--everything was great. Those lovely smiling people at the front desk set the tone for the whole experience. The hotel is centrally located and th back rooms are very quiet.

• User:Chris80501

  Trip type: Solo travel

  A real surprise !

  11 Dec 2024

  I had to make a quick last minute trip to visit a friend. He had friends who recommended it, it came up in Expedia, so there I went. The lobby staff was friendly and efficient. And the room was AMAZING! Clean, well organized, and one of the best showers I've ever enjoyed in a hotel. It's right next to the light rail, and pretty central to walk downtown. Can't recommend it enough!

• User:michaelrR1942QX

  Trip type: Couples

  Not the best.

  14 Feb 2024

  I wouldn't recommend this location for several reasons; the hotel is on the corner of the 2 main roads in Guadalajara, it is noisy and NOT in a scenic area unless you like graffiti everywhere including the wonderful, huge old trees in the park across the street. The front desk staff was confused and inconsistent regarding hotel policies. The response to my question when unloading my vehicle, re: "is there a fridge for a bottle of wine". The reply, yes there is a fridge and you can bring your wine in. Once inside, however, it involved confiscation and a claim ticket so that upon request, "we will serve it to you, "frio". On the first evening, after considerable drama they served us a glass of tepid wine. The second evening that plan changed to: first, no we can't serve it, but wait, maybe we can if you pay a $500mxn (roughly $28.usd) corkage fee. I put the wine back in the car where it would have stayed if the policy had been divulged when I first asked about a fridge upon arrival. With a few notable exceptions, attitudes ranged from barely tolerant to openly hostile. In our three visits to the restaurant the service was indifferent twice and borderline ridiculous. I had bacon and eggs which came with toast and maple syrup.My wife ordered pancakes which came with jelly? When she requested maple syrup the waitress simply responded, "no" without explanation. She did finally explain that they were out of syrup, so no mention when ordered much less delivered and no choice of substitute offered. The pancakes may still be sitting there. The room was fine and the housekeeping staff was friendly and accommodating but I wouldn't expect to find a hair on a toilet that had a sterilized for your protection strip on it. We never mentioned it but now I've included a photo. FYI, neither of us is a brunette.

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