Sunis Efes Royal Palace Resort & Spa

Recent Reviews: 2636

• User:Welltrl

  Trip type: Couples

  Amazing two weeks holiday at this 5* hotel

  04 Oct 2026

  My husband and I have just returned from an amazing two week stay at this lovely hotel. Staff are amazing and cannot do enough for you. Spotlessly clean. Our room was spacious and had a lovely walk in shower. Food in the buffet was plentiful and varied . We had particular help from the customer services manager who booked the speciality restaurants for us. The only negative was that it seems to wind down from the end of September. Up until then there is a very varied entertainment programme each night. Would definitely recommend Guest Relation, Müsteri Hizmetleri / Ön Büro at Sunis Efes Royal Palace Resort & Spa, responded to this review Dear Guests,Thank you very much for sharing your feedback and for choosing Sunis Efes Royal Palace Resort & Spa for your holiday. We are delighted to know that you had a memorable stay with us and that our team contributed positively to your overall experience.Your kind words are greatly appreciated and will be shared with our colleagues as a source of motivation. We also value your observations regarding the seasonal programme, as guest feedback helps us continually review our services and activities throughout the season.It was a pleasure to have you with us, and we sincerely hope to welcome you back for another enjoyable holiday in the future.Kind regards, Sunis Efes Royal Palace Resort & Spa Hotel

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• User:Kate J

  Trip type: Business

  Beautiful place but one staff member was up to no good

  27 Sept 2026

  Loved the hotel and the setting Went with a big group for a special conference 400+ of us Dreamy place It was great until i was sitting by myself one evening at dinner as my party had not yet arrived…I was approached by a member of the restaurant staff… very charming initially He then proceeded to tell me a sad story about being an orphan and that he was paid very little working at Sunis Efes… (neither true)I later out found later He was basically looking for someone to give him a large sum of cash (through whatever means necessary) to buy himself a mobile phone…(scam)Just be aware he was still working there when i returned in June 2026(in the cafe and the restaurant now)I had reported him when i was there in October/November 2025…i was under the impression he had been asked to leave I will not give his name…but people watch out (esp ladies)…i feel he probably behaves this way often (I would just like to point out the Manager of Guests Relations at the time left at the end of November 2025 The current manager of Guests Relations is new…so i am sure he knows nothing about this staff member)

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• User:Bobby H

  Trip type: Couples

  5 star stay

  24 Sept 2026

  Very beautiful hotel, always clean, staff friendly. Upgrade to a sea view room it is worth the price. Pool areas are large and always somewhere to sit. Snack bar in the day has lots of choice for food. Animation team are very friendly and there’s always something on/ or to do in day and evenings. Would recommend and definitely would like to return in the future. Guest Relation, Müsteri Hizmetleri / Ön Büro at Sunis Efes Royal Palace Resort & Spa, responded to this review Dear Guest,Thank you for sharing your wonderful feedback and for choosing Sunis Efes Royal Palace Resort & Spa for your holiday. We are delighted to know that you had such a positive experience and that our facilities and the dedication of our team contributed to an enjoyable stay.Your kind words about our colleagues, especially the entertainment team, are greatly appreciated and will be shared with them. It is also a pleasure to know that you would recommend our hotel and are considering visiting us again.We look forward to welcoming you back for another memorable holiday in the future.Kind regards,Sunis Efes Royal Palace Resort & Spa

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• User:Felix B

  Trip type: Couples

  Fantastic stay

  22 Sept 2026

  Just wow! What a fantastic hotel. Booked a side sea view & stayed on the ground floor(which actually has the biggest balcony with sunbeds) with view of the pool, sea & the most spectacular sunsets. Rooms cleaned every day, new towels & linens, stocked mini fridge with beer, water & fizzy drinks. Only a walk down the corridor from a bar so we used that for coffee in a morning rather than using facilities.The staff are so friendly & do so well to try speak variety of languages & rememeber each guest. They all work so hard, relentlessly cleaning to ensure the place is spotless. The food is buffet but they’re frequently coming round to top up drinks. As many reviews mention, the food becomes repetitive, but there is so much variety & so very well presented. So much fresh fruit, salad & mixed meat options. Like many all inclusive hotels, a lot of the desserts taste the same but worth trying the variety. Something for everyone.The snack bars are the same every day give or take but can’t go wrong with the choices- highly recommend the flatbreads! We used the free à la carte evening for the Chinese which wasn’t amazing but nice to be served for a night.One afternoon they did an Oktoberfest celebrations & put an amazing spread of food on, all carved beautifully.The bars don’t skimp on measurements & tend to serve garnishes. Endless choices of bars; pier, beach, pool, all the indoor bars. We even nipped into the nightclub one evening where the dj takes requests.Plenty shops around the hotel incase you need something specific. Games room & a sports bar, even beauty parlours & barbers. My mum had a massage which she thoroughly enjoyed. This was sold to us by the gentleman that comes round the sunbeds- very nice chap & not pushy. As for the pools, they’re gorgeous & plenty of them- certainly didn’t struggle for sunbeds any days we were there for the 3 of us. The beach is mixture of sand & shingle, some may prefer beach shoes. We did have a cabana for one of the days which was lovely to be served every 30mins & jump off our own pier. A taxi into ozdere is 15min & 9€ & very trusting friendly drivers. Ozdere market on Saturdays & a nice break from the hotel. We also paid 95€ for a taxi to Ephesus & paid for tickets online as it was cheaper than jet2 package.My only negative points to bring to attention:- pool music. I appreciate they’re trying to cater to all different people but it’s very rarely relaxing music, starting at 10am it tends to get straight into mostly bassy obnoxious rap/ party music. - the cabanas have recently been rebuilt, however there are hidden lips on the floor from one level to another, which actually caused my mum to take a tumble. Certainly not ideal if someone older/ frail goes over- could possibly result in big trouble for the hotel if they don’t put some grip tape/ yellow tape so people can at least see where the step is.- entertainment doesn’t have a schedule, just turn up & find outOverall a brilliant stay & well worth every penny. Highly recommend it to anyone, just be aware there’s plenty entitled people that expect the world (& nothings ever good enough!) Guest Relation, Müsteri Hizmetleri / Ön Büro at Sunis Efes Royal Palace Resort & Spa, responded to this review Dear Guest,Thank you very much for your review and for taking the time to share your impressions with us. We are delighted to hear that you enjoyed your stay with us and were satisfied with your overall experience. Your feedback is a valuable source of motivation for our team, and we will be pleased to share it with our colleagues.We would be delighted to welcome you back to Sunis Efes Royal Palace in the future and wish you all the best until then.Kind regards,Sunis Efes Royal Palace Resort & Spa Hotel

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• User:MICHAELA G

  Trip type: Family

  Our 3rd stay **

  14 Sept 2026

  So I am leaving another overall positive review with a couple of suggestions to make it even better ..This was our 3rd consecutive year here so knew what to expect and as always had a great time.I am a bit baffled by other reviewers saying the food was " cold " naff" or "Boring".This hotel never stops serving and preparing food . the attention to detail in the main restaurant particularly for deserts was excessive! My husband is GF and he did not struggle at any meal to find something lovely... For the price you pay compared to other hotels , i think this offers great quality and value so not sure what else they could offer to satisfy ( they don't go mad with chicken nuggets and the like so maybe that's a problem for some- and donuts for breakfast ? Well no , there aren't but then i don't eat those at home either :) There are croissants , bagels , pancakes , fresh bread , fresh omelettes , cold meats , cheeses , fresh eggs , yoghurts , fruits , so much to choose from really)Rooms cleaned and towels changed every day ( i didn't expect or need this so excellent housekeeping) Pool area always very clean , usual towel hogging on beds but quieter in August than last year in July so no issues , just don't get why you'd reserve beds at say 7am ( could see from balcony) and not use them till after 2pm !?Think again my issues to further improve would be to make the a la carte restaurants a bit more " vibey" they are deathly quiet and opening out to the terrace would be a nicer place to sit than indoors .. The ground floor as I said last time , is forgotten space really , lights never on and no one there - promote it and use it! Never saw anyone in Irish bar and cinema and nightclub looked empty walking past - this could really add another dimension to evening entertainment ... of which the acts are repeated so what you see on first week is same , ok , but bit boring to see same thing when staying for 2 weeks . I would suggest putting kids club inside or start earlier , it drags on a bit with baby shark and the like , but then we had little ones once!!Did yoga each morning & enjoyed it but really IMO would be fabulous to do on the beach or the grass area where we did one day , as for me , using the entertainment stage was a bit grotty and primarily in full sun , so we all squashed in the shade by speaker .... The grounds could easily accommodate and would feel more holistic!?We had another spa treatment , was sold a package , but compared to last year felt very rushed ( I did question if it would be enough time ) and the masseurs we had in a couples room were sniggering at times which was a little uncomfortable ( we had eye masks on , but it certainly didn't have the same professional feel as before)My husband used the barbers which was great and reasonable.Overall , I would come back here , but we need to try somewhere different ! If management take a look a some finer points to use hotel facilities to the max it would be even more special. Will be back , maybe 2028 :)Just worth a mention to management - the spa shower area for use on day of check out were really grim Guest Relation, Müsteri Hizmetleri / Ön Büro at Sunis Efes Royal Palace Resort & Spa, responded to this review Dear Guest,Thank you very much for your review and for taking the time to share your impressions with us. We are delighted to hear that you enjoyed your stay with us and were satisfied with your overall experience. Your feedback is a valuable source of motivation for our team, and we will be pleased to share it with our colleagues.We would be delighted to welcome you back to Sunis Efes Royal Palace in the future and wish you all the best until then.Kind regards,Sunis Efes Royal Palace Resort & Spa Hotel

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