X Life Hotel Sarigerme 15

Recent Reviews: 438

• User:Cleo C

  Trip type: Friends getaway

  Very run down - hotel not as advertised

  12 Oct 2026

  Real shame about this hotel! It has so much potential - amazing views, great swimming pool, access to booking trips on site. Staff were mostly friendly, private beach and shuttle service was brilliant. Close to the town. However, the food was horrendous - frequently left out uncovered and unfridgerated. The bar ‘ran out’ of alcohol most nights. Coffee machine and juice machine rarely worked. Poor cleanliness. Fire hazards, leaking ceiling above the electric toaster. Fire extinguishers were empty. There is no indoor pool or entertainment as advertised.

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• User:mellabella8033

  Trip type: Friends getaway

  SPA is Amazing

  02 Oct 2026

  The SPA packages are great offers.You get picked up and dropped off.We experienced the Turkish Bath which was AMAZING We got exfoliated with foam, coffee + honey.We Then had a 60 minute full body Thai massage + Cellulite massage.Setting was so beautiful, The staff were brilliant.Would definitely go back.Got a look around the hotel grounds.Amazing views.

• User:Nicola T

  Trip type: Family

  Avoid at all costs

  07 Sept 2026

  Well what can say. Should always read reviews this place was as bad that everyone was saying . Food disgraceful no idea what u was eating half the time was cold . Many of time had to go to town just to eat. Drinks ran out throughout the day. Reception u could only talked to them through Google translate. Cleaners well I was there for ten days bed sheets and towels were not changed until u make a complaint. This hotel should have. Rethink and actually read there reviews and having a serious think about this hotel. Views from the hotel were stunning and bat staff were always happy to serve when there was actual drinks to serve after working 13hr shifts seven days a week on just 18 pounds a day.

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• User:david w

  Trip type: Family

  Mystery Meat at a 1 star retreat!

  02 Sept 2026

• User:Carly B

  Trip type: Couples

  Not the relaxing holiday we were expecting

  27 Aug 2026

  Not the relaxing holiday we were expectingWe recently stayed at X-Life Hotel in Sarigerme and, unfortunately, our experience was extremely disappointing.On arrival at around midnight, we were given room 607. It is worth mentioning that room 607 is not in the main hotel building – it is in a separate structure underneath the swimming pool.The room had a very strong sewage smell. When we flushed the toilet, wastewater actually came up through the shower drain. We immediately reported this to reception, but were told there was nothing they could do, there were no other rooms available, and to come back at 9am.We therefore had to stay in the room overnight.An electrician happened to be at the hotel dealing with an issue in another guest's room. After we explained what was happening, he very kindly helped us out of goodwill and temporarily stopped the wastewater coming through the shower drain. However, the awful sewage smell remained.I then went back to reception and asked if someone could clean the bathroom because the smell was still horrendous. I was told there was nobody available to do it. I was given cleaning products and ended up having to clean the bathroom myself.Despite this, the smell remained so bad that we didn't sleep at all that night and spent most of the night outside the room trying to get some fresh air.The problem returned the following morning. We went back to reception at 9am as instructed and were eventually told we could move rooms after 12pm.The original room also had exposed electrical wiring, loose flooring, dirty footprints and a television with no signal. There were also no smoke detectors or sprinklers in the room, which was particularly concerning given the exposed wiring.Thankfully, the replacement room was much better, but this didn't undo the experience of our first night and the time and sleep we lost dealing with the problems.There were also several other disappointments during the stay. Tea and coffee making facilities were advertised but weren't provided in either room. Entertainment and a disco were advertised but didn't take place during our stay. The "private beach" was not exclusive to this hotel, and what was described as a minibar was essentially a refrigerator containing two bottles of water in the replacement room.Breakfast was another disappointment. Hot food such as beans and scrambled eggs was repeatedly served cold, some food appeared to be served again the following day, and the buffet dishes weren't labelled.We also found the customer service disappointing. When we checked out, there were three members of staff at reception. We were barely acknowledged and, after handing over our key card, there was no "thank you", "goodbye" or "safe journey". I was left standing there unsure whether we had actually completed the checkout process.To be fair, once we were moved, the replacement room was much better, and we did have some enjoyable parts of our holiday. However, the issues we experienced at the beginning of the stay significantly affected our overall impression of the hotel and our enjoyment of the holiday.I would strongly recommend (if you can) checking exactly which room/building you are being allocated before booking, particularly if room 607 or the accommodation underneath the pool is involved.This review reflects our personal experience during our stay.

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