Ramada Plaza by Wyndham Trabzon

Name: Ramada Plaza by Wyndham Trabzon
Address: Gulyali Mevki Rize Cad No 23, Trabzon, turkey
Telephone: +44-204-505-9777
Rating: 4.2

Trabzon, Turkey

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About Ramada Plaza by Wyndham Trabzon

location

This hotel welcomes guests in Trabzon.

facility

The hotel has a lift and features 350 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Water sports available at the hotel include jet skiing, banana boat rides, water aerobics and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

meals

The dining area includes a restaurant and a bar. All-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. Non-alcoholic beverages are available.

Amenities at Ramada Plaza by Wyndham Trabzon

Facilities
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Playground
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  Pets
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  Elevator/ Lift
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  Newspaper
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  Parking
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Spa
Family and Kids
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  Childcare service
Hygiene
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  Gym/ Fitness centre
Meals
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  Bar
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  Restaurant
Room Facilities
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  Toiletries
Sport/Entertainment
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  Swimming Pool

Location

Around this property:

Beach

100 m

Airport

2000 m

Centre

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

163

Very Good

Average

Poor

Terrible

Recent Reviews: 268

User:Rtabbaa
Trip type: Family
Very disappointed with the Room cleaning
04 Sept 2026
I hope all is well.I have traveled quite a lot in my life, and I have never written a review on TripAdvisor before. This is actually the first time I have felt the need to do so, because this was the first time I repeatedly asked the reception to have something taken care of by housekeeping, and unfortunately, my requests were not followed up on.I stayed at Ramada Hotel for a week, and in general, everything else was good. The reception staff were very helpful, kind, and always tried their best to assist whenever I needed anything.Unfortunately, my experience with housekeeping was very disappointing.The carpet in our room was quite dusty and dirty. I mentioned this to reception on the first day, and I was assured that it would be taken care of, but nothing happened. I complained again over the next two days, with the same result. It was only after four days of repeatedly mentioning it that the carpet was finally cleaned.Another issue was the glasses in the room. Every day, I asked the reception to please inform housekeeping to wash the glasses we had been using, but this was not done until the last day of our stay.We were two people staying in the room, yet we were given only one towel for both of us throughout the stay, except on the last day when we finally received two.I also asked several times for the glass table beside my bed to be properly cleaned. Some lotion had spilled on it on the first day, and although I cleaned it myself, I asked housekeeping to properly clean the glass. Unfortunately, this was never done. In my opinion, cleaning the surfaces in the room should be part of the regular housekeeping service without the guest having to repeatedly request it.I also did not feel that the balcony was regularly checked or properly cleaned during our stay.Overall, I want to stress that everything else about the hotel was good, and I really appreciated the helpful and friendly reception staff. My only real issue was the housekeeping and, more importantly, the fact that repeated requests were not followed up on.I hope management takes this feedback seriously, because with better attention to housekeeping and guest requests, the overall experience could be much better. Esin Akdeniz, Genel Müdür at Ramada Plaza Hotel & Spa Trabzon, responded to this review Dear Guest,Thank you for taking the time to share your detailed and constructive feedback with us. We are delighted to know that you appreciated the attentiveness and helpfulness of our Reception team.At the same time, we sincerely regret that we fell short of your expectations regarding room cleanliness and, in particular, the timely follow-up of your requests. The experience you described does not reflect the standards of service we strive to provide.Your comments have been shared with the relevant teams, and we will carefully review our processes to ensure that such concerns are addressed more promptly and thoroughly in the future.We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Kind regards,Hotel Management
User:Rozh R
Trip type: Family
Bad
14 Aug 2026
Check in was on 6pm no joke the reception extremely rude they talked about us not knowing we can understand Turkish Esin Akdeniz, Genel Müdür at Ramada Plaza Hotel & Spa Trabzon, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback with us.We are genuinely concerned to learn about the aspects of your stay that did not meet your expectations.Respect, courtesy, professionalism, and discretion are fundamental principles of our guest service, and we take any feedback suggesting that these standards may not have been upheld extremely seriously. Please be assured that these matters will not be overlooked. The points raised in your review, including the interactions you experienced with our staff, will be investigated in detail with the relevant departments and discussed thoroughly with our entire management team. We will carefully review the circumstances surrounding your experience, speak with the appropriate team members, and evaluate whether our service standards and communication procedures were properly followed.We hope to have the opportunity to welcome you again and demonstrate the improvements resulting from your valuable feedback.With Kindest Regards,Guest Relations Department
User:Coastal41386484914
Trip type: Couples
Not expected behavour
30 Sept 2025
In this hotel I stood in room 327 from 29 to 30th of Sep 2025 and when i left I forgot a duo charger with 2 cables in the room. The day after we contacted the hotel in order to see if the employe that clean up that room found the firgoten device. No success. So be careful with this hotel.Do not forget nothing there because you will not recovered it!!!! Esin Akdeniz, Genel Müdür at Ramada Plaza Hotel & Spa Trabzon, responded to this review Dear Guest,Thank you for sharing your feedback.We would like to inform you that, after your check-out, our team immediately contacted your tour guide regarding the charger you mentioned. Unfortunately, we did not receive any response or follow-up from their side, and we were unable to reach you directly.Please be assured that our hotel takes the issue of lost and found items very seriously, and every item reported is carefully checked and recorded by our housekeeping department.You may contact us directly at info@ramadaplazatrabzon.com and we will be happy to assist you further and provide all available information regarding your case.With kindest regards,Guest Relations Department
User:laithshanaah
Trip type: Family
Trabzon
09 Aug 2025
Honestly, it was one of the worst experiences of my life. There's no room hygiene. There are no towels for all residents and the existing towels are torn. Hotel near the airstrip so you can not sleep, especially since the hotel is not well insulated for noise I booked my room with breakfast, but I had breakfast once and did not repeat it because of the bad smells in the restaurant, and it was very bad, and also the cups, suspensions and dishes were not even cleenHonestly, this hotel is too exaggerated and not worth a single star. But anyway, that doesn't reflect the ramada hotel company, I hope you fix the hotel, because you're embarrassing them. Esin Akdeniz, Genel Müdür at Ramada Plaza Hotel & Spa Trabzon, responded to this review Dear Guest,First of all, thank you for sharing your feedback with us.We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you faced regarding cleanliness, towels, noise, and the breakfast service.Your comments have been shared with the relevant departments and we are taking immediate steps to improve hygiene standards, replace damaged items, and review our breakfast service in detail.We hope you will give us another opportunity in the future to restore your confidence in our hotel.With Kindest Regards,Esin Akdeniz EgriogluGeneral Manager
User:drashraff2015
Trip type: Family
?? 3 out of 5 – A Deeply Disappointing Stay That Reflects Neither the Brand Nor a 5-Star Standard
19 Jul 2025