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Al Ain Palace Abu Dhabi

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Al Ain Palace Abu Dhabi

locationAbu Dhabi, Abu Dhabi

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About Al Ain Palace Abu DhabiAbout Al Ain Palace Abu Dhabi

Location

This hotel is located in Abu Dhabi.

Facility

The hotel has a lift and features 110 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can enjoy a wide range of indoor sports, including a gym, billiards, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Al Ain Palace Abu Dhabi Amenities at Al Ain Palace Abu Dhabi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Squash

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

982

Very Good

168

Average

59

Poor

39

Terrible

47

Recent Reviews: 1295

  • User:mrityunjay s

    Trip type: Business

    Excellent

    rating16 Apr 2026

    Wonderful staff in a hotel location in a prime location.special thanks to shakir from housekeeping he is cleaning my room everyday very wall.and he is very helpful keep continue your good work. One's again thank you Shakir.

  • User:amjad i

    Trip type: Friends getaway

    Room service

    rating11 Apr 2026

    Room 328 Sakir is a very good person. He works very hard and cleans the room thoroughly. He behaves well with all room members and is very kind. I highly recommend that he be retained permanently and continue his excellent work.Tak you.

  • User:Nr A

    Trip type: Couples

    Good

    rating11 Apr 2026

    I had a good stay compared to the value paid but the standard room was extremely small and although I have arrived after midnight very early morning the upgrading rate they gave me was pretty high for few hours stay although there was availability and no further booking. The cleanliness was excellent, and I was especially impressed by the professionalism of the room service and housekeeping teams. Mr. Sohail from Housekeeping stood out in particular — very clean, very professional, and extremely helpful.

  • User:thomasany77

    Trip type: Couples

    In love with this place...

    rating30 Mar 2026

    I stayed at Al Ain Palace Hotel about two years ago and had an incredible experience. Because of how much I enjoyed my previous stay, I recommended this hotel again and my guests were staying this time The staff are truly wonderful — always kind, helpful, and welcoming. They make you feel at home from the moment you arrive. The cleanliness of the hotel is also excellent and maintained at a very high standard.However, during this visit the food experience was not as good as before. Previously the food was amazing, but this time my family and visitors were a bit disappointed. The dishes were sometimes too salty, some items seemed half cooked, and the order was incomplete. It also took quite a long time to arrive, almost more than an hour.That said, the warm hospitality of the team really makes a difference. The way the staff treat guests helps you overlook small issues. It’s still a place I enjoy visiting, and I look forward to coming back again next year. MAZHAR SIDDIQUI, Guest Services / Front Office at Al Ain Palace Hotel, responded to this review Dear thomasany77,Thank you very much for your continued support and for taking the time to share such a thoughtful review. It truly means a lot to us that you chose to return to Al Ain Palace Hotel and even recommended us to your guests. We are very happy to know that the kindness and hospitality of our team once again made you feel welcomed and at home, and that the cleanliness of the hotel met your expectations.At the same time, I sincerely apologize that the food experience during this visit did not match the high standard you remembered from your previous stay. Your comments about the taste, preparation, incomplete order, and the long waiting time have been taken very seriously. We have shared this feedback with our kitchen and restaurant teams so they can review the preparation process, service flow, and quality control to ensure this does not happen again.We truly appreciate your honest feedback and your understanding. Guests like you who return and share constructive comments help us grow and improve. We look forward to welcoming you back next year and providing an even better dining and overall experience.Warm regards,Mazhar SiddiquiOperations ManagerAl Ain Palace Hotel

  • User:WorldcitizenGabor

    Trip type: Business

    Lovely hotel with wonderful staff and great facilities

    rating21 Mar 2026

    Wonderful staff in a hotel located in a prime location. Special thanks to Lucy at the hotel restaurant and the wonderful staff at the reception as well. We will be back! MAZHAR SIDDIQUI, Guest Services / Front Office at Al Ain Palace Hotel, responded to this review Dear WorldcitizenGabor,Thank you for your wonderful review and for sharing such kind words about your stay with us. We are very happy to know that you enjoyed the hotel, our facilities, and the prime location. It is always rewarding for our team to hear that guests had a pleasant and memorable experience.Your special mention of Lucy truly means a lot. She was very happy to hear your appreciation and asked me to pass on her sincere thanks to you. Our reception team also sends their gratitude for recognizing their efforts, and they are glad they could make your stay comfortable.We truly appreciate your support and your promise to return. We look forward to welcoming you back again soon for another enjoyable stay with us.Warm regards,Mazhar SiddiquiOperations ManagerAl Ain Palace Hotel

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