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Emirates Park Zoo & Resort

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Emirates Park Zoo & Resort

locationAbu Dhabi, Abu Dhabi

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About Emirates Park Zoo & ResortAbout Emirates Park Zoo & Resort

Location

This resort is located in Abu Dhabi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, satellite television, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. There are many ways to relax or stay active at the resort, including horse riding, a gym, billiards, aerobics, a spa, massage treatments and hiking. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Emirates Park Zoo & Resort Amenities at Emirates Park Zoo & Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

196

Very Good

74

Average

46

Poor

7

Terrible

10

Recent Reviews: 333

  • User:neha n

    Trip type: Couples

    A Memorable Birthday Celebration at Emirates Park Zoo & Resort

    rating05 May 2026

    We had such an amazing experience at Emirates Park Zoo & Resort! The zoo is beautifully maintained, the animals are well cared for, and there are so many fun and interactive experiences for families to enjoy.We booked the Giraffe Chalet to celebrate my husband’s birthday, and it was absolutely unforgettable. The view and atmosphere were incredible, and what made it even more special was the kindness of the staff who surprised us with a lovely birthday cake. Such a thoughtful gesture that truly touched us.A special appreciation to the wonderful staff members Tiruni, Anwar, and Rizwan for being so friendly, helpful, and welcoming throughout our stay. Your hospitality made our celebration even more memorable.Highly recommend this place for anyone looking for a unique and enjoyable getaway! Saeed Alamin, General Manager at Emirates Park Zoo & Resort, responded to this review Dear Valuable Guest,Thank you for choosing to stay with Emirates Park Resort.I am very happy to know you had a memorable stay with us. It is our mission to create memorable experience for every guest. Thank you for sharing your review with us, please know that I have shared it with our team.Looking forward to your return to Emirates Park Resort.Best Regards, Saeed AlaminGeneral Manager

  • User:walid s

    Trip type: Family

    Great Family Stay with Amazing Service and Memorable Zoo Experience

    rating04 May 2026

    Had a really great stay at Emirates Park Zoo & Resort, everything from the moment we arrived was smooth and well organized. The service and hospitality from all the team were very good, always helpful, friendly, and ready to assist with anything we needed.The resort itself is very nice, clean rooms, good facilities, and perfect for families. My wife and daughter really enjoyed the stay, and everything was comfortable for us. The zoo experience was also amazing, very well maintained, with a lot of activities and close interaction with animals which made it very special for the kids.All the zoo and resort services were well managed, from the reception, housekeeping, and staff around the zoo, everyone was professional and welcoming which made the whole experience even better.Special thanks to Farida, she is really a great team member and a big asset to the hotel. She look after our stay, took care of my wife and daughter, and always made sure everything is perfect for us. Honestly she is the main reason we keep coming back again.Highly recommended place for families, and definitely we will visit again soon Saeed Alamin, General Manager at Emirates Park Zoo & Resort, responded to this review Dear Valuable Guest,We would like to thank you very much for choosing Emirates Park Resort. We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor.We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team who will be delighted on their effort’s recognition.We look forward to welcoming you back at Emirates Park Resort soon. Please do not hesitate to contact us should you need any assistance.Best Regards, Saeed AlaminGeneral Manager

  • User:luis v

    Trip type: Couples

    Good staycation

    rating03 May 2026

    The place offers a very nice experience overall, especially the VIP experiences and the resort. It feels truly magical to wake up next to giraffes or have dinner while watching the big cats. The room was also very comfortable and well equipped.The staff is very service-oriented, but I noticed that some processes can be a bit slow, making the check-in somewhat complicated, even if you arrive early.As for the zoo in general, it’s not very large—you can go through it in less than two hours—but it’s still a great experience, especially being able to feed the animals and get so close to them.One area for improvement would be increasing awareness and supervision among visitors. During my visit, I noticed several people knocking on the glass enclosures or using flash photography. These are not statues—they are living beings with specific health needs, and it is also the zoo’s responsibility to protect them by discouraging this behavior.Aside from that, it is a very enjoyable experience. Saeed Alamin, General Manager at Emirates Park Zoo & Resort, responded to this review Dear Valuable Guest,Thank you for taking the time to write your review on TripAdvisor. It was a pleasure to have you as our guests at Emirates Park Resort. We are delighted to hear that you very much enjoyed your holiday with us. We do appreciate your compliments with regards to the service provided by our associates and please be assured that your feedback will be conveyed to the team.I would also like to take this opportunity to apologize for the inconvenience that you have faced during your stay, the same was communicated to the concerned department head, in order to take the necessary corrective action. Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around.Again, thank you very much for all the feedback and we are indeed pleased that you chose to stay with us and we look forward to your return visit.Best Regards, Saeed ElaminGeneral Manager

  • User:mohamedm172

    Trip type: Family

    great experience

    rating02 May 2026

    very nice great team especially reception Farida , it was great experience overall Saeed Alamin, General Manager at Emirates Park Zoo & Resort, responded to this review Dear Valuable Guest,We would like to thank you very much for choosing Emirates Park Resort. We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor.We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team who will be delighted on their effort’s recognition.We look forward to welcoming you back at Emirates Park Resort soon. Please do not hesitate to contact us should you need any assistance.Best Regards, Saeed AlaminGeneral Manager

  • User:Mian A

    Trip type: Friends getaway

    My experience very good

    rating02 May 2026

    tiruniBeautiful views Safe and clean room Saeed Alamin, General Manager at Emirates Park Zoo & Resort, responded to this review Dear Valuable Guest,Thank you for taking the time to write your review on TripAdvisor.We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation...We look forward to welcoming you back to Emirates Park Resort.Best Regards, Saeed AlaminGeneral Manager

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