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Metropolitan Al Mafraq Hotel

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Metropolitan Al Mafraq Hotel

locationAbu Dhabi, Abu Dhabi

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About Metropolitan Al Mafraq HotelAbout Metropolitan Al Mafraq Hotel

Location

This hotel is located in Abu Dhabi, about 20 km from the beach.

Facility

The hotel has a lift and features 250 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and volleyball are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, badminton, billiards, darts, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Children's meals and halal food can be prepared on request. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Metropolitan Al Mafraq Hotel Amenities at Metropolitan Al Mafraq Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

50 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

757

Very Good

210

Average

70

Poor

30

Terrible

48

Recent Reviews: 1115

  • User:Culture575559

    Trip type: Business

    I like the personnel merci le soin de ma chambre

    rating21 Apr 2026

    Gaffar very good person thanks you so much 😇2126 Hotel Manager, Marketing at Metropolitan Al Mafraq Hotel, responded to this review Dear Culture, Merci beaucoup for your kind review! We are so happy you appreciated the care given to your room. It will be our pleasure to pass your compliments along to Gaffar. Safe travels, and we hope to welcome you back againHotel Management

  • User:Nadia M

    Trip type: Family

    100

    rating06 Mar 2026

    We had iftar buffet with our family food was really nice we loved the environment, staff were friendly specially Ranim there was small play area portion for kids highly recomend families to have iftar there. Hotel Manager, Marketing at Metropolitan Al Mafraq Hotel, responded to this review Dear valued guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family enjoyed the iftar buffet, the food, and the overall environment. It’s especially great to know that our team made a positive impression, your kind words will certainly be shared with Ramin 😊 We’re also happy that your little ones enjoyed the play area! Your recommendation means a lot to us, and we truly look forward to welcoming you and your family again soon. best regards metropolitan team

  • User:Nour A

    Trip type: Family

    Very nice atmosphere

    rating31 Jan 2026

    Food was nice, The service was friendly and attentive, and the atmosphere was comfortable and welcoming. A nice place to enjoy a meal, and I would visit again and recommend it. At the garden Hotel Manager, Marketing at Metropolitan Al Mafraq Hotel, responded to this review Dear Nour, Thank you for your kind review. We’re delighted to hear you enjoyed the food, friendly and attentive service, and the comfortable atmosphere in our garden. It means a lot to us that you would visit again and recommend us. We look forward to welcoming you back soon. best regards metropolitan team

  • User:Amal A

    Trip type: Family

    Nice experience

    rating31 Jan 2026

    Nice experience overall at the garden, The food was tasty, well presented, and full of flavor. The menu offers a good variety, and everything we tried felt fresh and satisfying. Hotel Manager, Marketing at Metropolitan Al Mafraq Hotel, responded to this review Dear Amal, Thank you for sharing your nice experience with us. We’re delighted to hear you enjoyed the garden atmosphere and found the food tasty, fresh, and well presented. It’s great to know the menu variety and flavors met your expectations. We look forward to welcoming you again soon. best regards metropolitan team

  • User:Rajesh G

    Trip type: Friends getaway

    Staff Service

    rating26 Jan 2026

    Location good,Service staff excellent, specially waitress name Mrs. May her behavior with guest excellent, attitude friendly. Good team player.Rooms comfortable Hotel Manager, Marketing at Metropolitan Al Mafraq Hotel, responded to this review Dear valued guest, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our location, comfortable rooms, and excellent service. A special thank you for recognizing Mrs. May, she will be very happy to know her friendly attitude and teamwork made a positive impression. We truly appreciate your support and hope to welcome you again soon. best regards metropolitan team

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