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Novotel Abu Dhabi Al Bustan

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Novotel Abu Dhabi Al Bustan

locationAbu Dhabi, Abu Dhabi

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About  Novotel Abu Dhabi Al BustanAbout Novotel Abu Dhabi Al Bustan

Location

This hotel is located in Abu Dhabi, about 13 km from the beach.

Facility

The hotel has a lift and features 361 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, beach volleyball and fishing are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Novotel Abu Dhabi Al Bustan Amenities at Novotel Abu Dhabi Al Bustan

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Diving

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

13 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2427

Very Good

434

Average

121

Poor

55

Terrible

92

Recent Reviews: 3129

  • User:Moses C

    Trip type: Business

    Novotel

    rating25 Apr 2026

    It was pleasant stay , Thank you farook for you lovely care :) Mourad Brahmi, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review Dear mosesc735,We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. We are thrilled to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon. Best regards,Mourad BrahmiCluster General Manager
  • User:Kibuuka Y

    Trip type: Business

    Novotel

    rating25 Apr 2026

    I really Enjoyed the stay , Mr .Farook he was so professional and helped during my stay thank you so much Mourad Brahmi, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review Dear kibuukay, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for taking the time to share your experience with us here.I am glad to know that your stay was enjoyable and look forward to welcoming you back again soon. Best regards, Mourad BrahmiCluster General Manager
  • User:Coleen Jeil H

    Trip type: Couples

    1st Wedding Celebration

    rating25 Apr 2026

    We had a wonder stay in Novotel Al Bustan. Thank you to Rimsha the receptionist for making our stay memorable as we celebrate our 1st Wedding Annivery. Will definitely come back here, good service and good staff. Mourad Brahmi, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review Dear coleenjeilh,Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here.I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again.Best regards,Mourad BrahmiCluster General Manager
  • User:ABDUL JABAR P

    Trip type: Family

    Excellent

    rating23 Apr 2026

    Nice room and co operative staff
  • User:Minas N

    Trip type: Business

    Interesting

    rating20 Apr 2026

    I hqd a wondedful stqy for 2 nights everything was well mannered the breakfast rhe rooms the view all was nice also the staffs was amazing thanks teddy

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