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Nurai Island

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Nurai Island

locationAbu Dhabi, Abu Dhabi

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About Nurai IslandAbout Nurai Island

Location

This hotel is located in Abu Dhabi.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. There is also an ironing set and a trouser press. A telephone, satellite television, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf, archery and fishing. For a fee, guests can also enjoy golf. A number of sports are available, including water sports such as kitesurfing, banana boat rides, canoeing, kayaking, snorkelling and diving. For a fee, guests can also enjoy jet skiing and sailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and a kids' club are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Nurai Island Amenities at Nurai Island

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Badminton

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1537

Very Good

161

Average

62

Poor

45

Terrible

81

Recent Reviews: 1886

  • User:587dusann

    Trip type: Family

    A Wonderful Stay

    rating29 Jul 2024

    Our stay at Zaya Nurai Island from October 29 to November 4 was absolutely perfect. From the moment we arrived, we were impressed by the island's serene beauty and the warm welcome we received. The villa was luxurious with stunning views, a private pool, and direct beach access, making our stay incredibly comfortable.The dining options were diverse and delicious, with standout meals at Hooked and Frangipani. The staff provided exceptional service, always friendly and attentive, adding personal touches that made our stay even more special.We enjoyed a range of activities, from relaxing spa sessions to exciting water sports. The peaceful atmosphere combined with luxurious amenities made it a truly memorable vacation. We highly recommend Zaya Nurai Island for anyone seeking a perfect getaway in paradise.

  • User:sarah m

    Trip type: Family

    Paradise in the UAE

    rating26 May 2024

    Wow wow wow! We visited as 2 adults and a child age 9 for a day trip and it didn’t disappoint. I had booked all this online prior to our Abhu Dhabi holiday and was very simple to do. We had booked a taxi from our hotel and the taxi took us straight to a reception at a port.We were greeted and were offered refreshments until our speed boat was ready. The reception was lovely and modern and lovely and cool with the aircon.When our time came to embark the boat we were all given a life jacket and our 20 min journey began. This was very pleasant and nice to take in the surroundings .On arrival we were greeted by the staff who had shown us the facilities and where we could use. As the beach/sand was very hot we stayed around the pool. During the day we had bar service which was included in the money we had paid to book this also included lunch. We ordered the most delicious pasta! Truely a fab day out and deffinatly a little mini Maldives in the UAE - would love to return again and use the overnight facilities

  • User:xPinarx

    Trip type: Family

    Unprofessional

    rating16 Apr 2024

    Management, non existent !!! I still can’t believe this so called 5 star luxury hotel brand left me and my family stranded without a hotel to stay. NO CANCELLATION EMAIL SENT! Booked in July 23, reconfirmed in Feb 24 for arrival April 10th. Send my final email April 1st & received a generic email to say the island was having maintenance nothing to say it wouldn’t reopen in 9 days for our stay! No apology no sympathy, not even available on the phone to talk . No replies to my emails. Disgusting behaviour for a resort to think this is acceptable to do to their customers. Being an agent, I have sent many clients here & over the year they have been disappointed so I thought I’d experience for myself to give personal feedback to my clients. But I guess they lived up to their reputation. Any positive reviews have been paid to stay & review. I wouldn’t waste my money , I’d definitely book with a more reputable hotel brand . Thanks again Nurai Island for ruining our Eid and holiday.

  • User:Lulu-kst

    Trip type: Friends getaway

    Unforgettable Stay!

    rating13 Apr 2024

    Nurai Island was one of the best hotels I’ve stayed in. The place is so amazing and relaxing. We stayed at the beach villa, the view was amazing and the pool was semi private but the place is quiet and no one passes in front of our villa. We tried the Lebanese restaurant “Hooked” and “Smokin Pineapple” the food was great and delicious. Our butlers “Don and Stephan” made our stay exceptional, they provided a great and wonderful services, ensuring that we felt pampered and well taken care of throughout our stay. The combination of stunning accommodation and exceptional staff made our experience truly memorable. Highly recommended for a luxurious and relaxing gateway!

  • User:Lozzief1

    Trip type: Family

    Terrible. Do not visit. They have cheated us.

    rating28 Mar 2024

    We are here now. It is just terrible. We booked a beach villa for my 40th birthday (booked it last June for my stay now in March). Arrived at 11.30am today. They overbooked the island and only have an inland room with a terrible view of the back of two other villas. We complained immediately and asked to move to the beach villa we booked. They initially told us they have had a large booking come in that have taken most of the beach villas. When we were incredulous that they would double book, they changed the story. It’s now 17.30, we have been waiting all day with our two young children. Back and forth with their front desk and team, they have been so far from forthcoming. We have had to chase, follow up, no solution. They haven’t tried to resolve this in the way you would expect from any five star hotel. We now have to accept this disgraceful room or leave the island. We have wasted a day and have been totally cheated by this hotel. Just utterly terrible. Do not trust them with your money, or more importantly, your time or precious moments. I can’t tell you how upset I am and their responses have been an insult.

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