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Oryx Hotel

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Oryx Hotel

locationAbu Dhabi, Abu Dhabi

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About Oryx HotelAbout Oryx Hotel

Location

Centrally located in Abu Dhabi, this hotel is near a beach.

Facility

The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Oryx Hotel Amenities at Oryx Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

44

Very Good

59

Average

41

Poor

20

Terrible

20

Recent Reviews: 184

  • User:Tamer A

    Trip type: Family

    Never saw a hotel in name and no hospitality before

    rating17 Jan 2026

    I don’t usually write long reviews, but this experience stayed with me because it wasn’t about facilities or price—it was about how a guest is treated when a simple request becomes a moment of truth.I booked one night at Oryx Hotel Abu Dhabi as a short overnight stay. I arrived late, checked out early, and because I was attending a nearby event in an area where parking is extremely difficult, I politely asked whether my car could remain parked for a short while after checkout.I fully understand that hotels have policies.What I struggled with was how the situation was handled.The initial interaction with valet quickly became rigid and dismissive. When I asked to speak to a manager—not to argue, but to find a solution—the escalation that followed felt strangely impersonal and confrontational.No one asked why I was upset.No one tried to calm the situation.No one attempted to listen.Instead, I was met with repeated references to “policy,” spoken at me rather than with me.What shocked me most was learning that internally I had been described as “an angry Arabic customer.” That framing alone explains why the interaction went downhill. Being labeled instead of listened to is deeply frustrating and unnecessary.Even more surprising was that the person who stepped in identified himself as a Sales Director, rather than someone from front office management or guest relations. This was a service and escalation issue, and it felt like the wrong role was placed in the wrong moment—without the soft skills required to de-escalate and resolve.I’ll be honest: I eventually raised my voice. Not because I wanted to, but because being unheard repeatedly pushes even calm people to that point. Hospitality is supposed to absorb tension, not amplify it.As someone who works professionally in customer service and hospitality training, I know this:Hospitality isn’t about always saying yes.It’s about how you say no, how you explain, and how you treat the person in front of you when emotions are involved.Policies are important But without empathy and proper escalation protocols, they become walls instead of guidelines.I truly hope the hotel reviews how guest escalations are handled, who is deployed in those moments, and how language and assumptions can unintentionally escalate a situation that could have been resolved calmly in minutes.

  • User:Doug C

    Trip type: Business

    Good value

    rating02 Jun 2025

    It's not the most up-to-date decor but it's still comfortable and in reasonable condition. I needed to send a package in advance to collect on my arrival, they were very quick at answering my emails to ask if this was OK and letting me know it had arrived.The Irish pub on the mezzanine floor is very pleasant, they had great beer prices (for Abu Dhabi) during their happy hour

  • User:NorthStar18832076274

    Trip type: Friends getaway

    room not cleaned even calling couple times,,water request takes very long time even calling 5x,,, lifeguard is not nice

    rating13 May 2025

    Me and my 3 friends stayed there (2 standard rooms) last year, yeah was last year but i still dont forget that i will leave comments. The room was not cleaned and we stayed there 2 nights, when requesting for a cleaning, nobody came though i gave them all the time until the 2nd day of stay,, the water request takes 25yrs before they deliver, so instead i went down and bought water from the big mart nearby. And on check out time, i just requested to stay till for 2pm (btw, we checked out 1:30pm) and it was real hard for them to give me my request..Man, come on, it was my 50th birthday and they did not even do any small thing about that (for their guests celebrating birthday at their hotel, and they are 4-star). Also, this male lifeguard there, should learn to smile and assist guest properly, not to show his upset face to the guest just because i sat down with wet towel, i already said sorry and i will wipe the sunlounger. How long will he keep this f--- grudge?? Hellleeerrrr!!!!(note: there was no option for other date; but we stayed there april 2024, not june)

  • User:UniqueChay_25

    Trip type: Business

    Oryx Hotel at a Glance

    rating23 Dec 2024

    The hotel arranged a pick up from Zayed International Airport at a price, I was well received on arrival at the hotel on the 16th of November. From the reception, the lounge area, my room, to the restaurant, the staff. The amenities were on point. My stay was a fulfilled one until my departure on November 23. Glenn Marasigan, Guest Services / Front Office at Oryx Hotel, responded to this review Dear Valued guest,Thank you for choosing to stay at Oryx Hotel and writing a review about your experience with our property. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.We are pleased to learn that you were satisfied with our facilities and overall services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. YWe look forward to the pleasure of welcoming you back at Oryx Hotel.Best regards,Glenn M. AFOM

  • User:637premn

    Trip type: Family

    Good Experience at Oryx Hotel Abu Dhabi

    rating13 Aug 2024

    The front desk staff was very helpful in checking in and explaining the hotel's facility. It is a perfect location near Corniche Beach, 5 minutes walking distance from the hotel. It is close to the mall and easy to go anywhere. It's a big room and is comfortable. The bathroom is also significant and has full amenities. There is also a great housekeeping staff.I enjoyed breakfast at Horizon Restaurant, as there were many food choices. It was a lovely sunrise, and you could sit outside in the pool area and enjoy breakfast. It is a small, nice pool on the same floor as the Restaurant.The best part of the Hotel is that I found a traditional Irish Pub with Good food, drinks, and service.I enjoyed my ten days of holiday with my family. Singly, I will be back.Thanks, Oryx Hotel Team, for making my great vacation. Glenn Marasigan, Guest Services / Front Office at Oryx Hotel, responded to this review Dear Valued guest,Thank you for the positive review. We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We look forward to seeing you again soon.Best regards,Glenn M. AFOM

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