Hotel Crown Palace

Name: Hotel Crown Palace
Address: Sheikh Khalifa Bin Zayed Road, Ajman, united-arab-emirates
Telephone: +44-204-505-9777
Rating: 3.1

Ajman, United Arab Emirates

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About Hotel Crown Palace

location

This hotel welcomes guests in Ajman.

facility

The hotel has 4 lifts and features 210 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Parasols and comfortable sun loungers are available on the sun terrace. There is a poolside snack bar as well. Leisure activities and facilities at the hotel include a gym, billiards, a spa and a sauna or, for a fee, massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner offer many delicious options. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Crown Palace

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Kitchen/Kitchenette
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Billiards/Snooker
Transfers
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  Airport Transfers

Location

Around this property:

Centre

3000 m

Beach

5000 m

Airport

10000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 104

User:Liju S
Trip type: Couples
Unsatisfied
09 Aug 2026
Really bad services at Crown palace hotel. We booked a deluxe room here with all complimentaries and we check in the room after 7pm so they offer them one bedroom which don't have complimentaries [TV not working, No Bath towels, No bathroom floor mat, drinking water, Kettle].We continuously tried to call at reception and housekeeping landphone number available in the room but they didn't responded the call.Also washroom was not properly maintained.
User:Therealfot A
Trip type: Family
Uncomfortable stay with broken AC
21 Jun 2026
I had a poor experience here due to a broken AC. On a positive note, the breakfast was decent,
User:Christian N
Trip type: Friends getaway
Excellent
27 Jan 2026
The place was so nice. Staff was so approachable specially Daniel,he clean nice our room properly. He so very kind and friendly and all the staff.
User:N3776XAthomasl
Trip type: Couples
Probably better to stay elsewhere
30 Nov 2025
Very disappointing experience !- check in - took ages unnecessarily, staff rather rude, barely two words- room - we had 1 towel for two people. No phone in the room to call reception so we had to find the cleaning person. After asking him on two different occasions ( 30 minutes in between ) we finally got a second towel. No hand/face towel or mat for the floor. Went to ask reception twice and eventually came. but not hand/face towel- breakfast - very very basic.- Room itself - great AC but very ran down, no shower curtain so water went everywhere- Went checking out, asked to speak to the manager, rather rude again. was typing on the laptop instead of speaking to me. had to ask me to look at me when speaking to him. Unpleasant, did not seem to care, not even an apology for our bad stay.3 star hotel - NO. Years Ago Maybe.Would I stay there or recommence to stay there? Oh no.Very poor customer service, for a so called 3 star hotel this is not great,
User:Binuri H
Trip type: Solo travel
Good
20 Nov 2025
Good staff service, friendly and supportive.Great view, perfect location. Easy access. But hot water in the shower was not hot.