We had a mind blowing experience.... Chef Royston and chef dipika specially cooked biryani and paranthas for us in dinner as we are vegetarians... Wat a kind gesture... D property is also so good... All d staff is very helpful... 5 stars from our side..
Hotel Management, Other at Ajman Saray, a Luxury Collection Resort, Ajman, responded to this review
Dear Valued Guest,Thank you so much for your wonderful feedback and for rating us five stars. We are absolutely delighted to know that you had such a mind‑blowing experience with us.It is especially heartwarming to hear your appreciation for Chef Royston and Chef Dipika, who went the extra mile to specially prepare vegetarian biryani and parathas for you. Your kind words about their thoughtful gesture will be proudly shared with them and the entire culinary team.We are also pleased that you enjoyed the property and found our team helpful throughout your stay. Your encouragement truly motivates us to continue delivering memorable and personalized experiences.Thank you once again for choosing Ajman Saray, a Luxury Collection Resort. We look forward to welcoming you back for another exceptional stay.Warm regards,Ajman Saray, a Luxury Collection Resort
User:josesoto91
Trip type: Friends getaway
A Perfect Beachfront Escape with Exceptional Service
14 Apr 2026
My recent staycation at Ajman Saray, a Luxury Collection Resort was nothing short of exceptional—truly the perfect escape without having to travel far. From the moment we arrived, the atmosphere was serene, elegant, and welcoming, with stunning beachfront views that immediately set the tone for relaxation.The rooms were beautifully designed, blending modern luxury with subtle Arabian touches, and the attention to detail was evident everywhere—from the plush bedding to the immaculate housekeeping. Waking up to the sound of the waves and enjoying coffee on the balcony was easily one of the highlights.The private beach was pristine and peaceful, and the pool area offered the perfect balance of comfort and style. Dining options were equally impressive, with delicious food and attentive service across the board.A very special shoutout goes to Katharina, who truly made our stay unforgettable. Her warmth, professionalism, and genuine care for guests stood out in every interaction. It’s rare to come across someone so dedicated to ensuring guests feel valued and comfortable—she is an absolute asset to the hotel.If you’re looking for a luxurious yet relaxing staycation in the UAE, Ajman Saray is an outstanding choice. I’m already looking forward to my next visit!
Hotel Management, Other at Ajman Saray, a Luxury Collection Resort, Ajman, responded to this review
Dear Jose,Thank you very much for sharing such a beautiful and uplifting review of your recent staycation at Ajman Saray, a Luxury Collection Resort. We are truly delighted to know that your experience was nothing short of exceptional and that our beachfront setting provided the perfect escape.It is wonderful to hear that the serene atmosphere, elegant surroundings, and stunning sea views made an immediate impression upon your arrival. We are especially pleased that you enjoyed the design and comfort of your room, the subtle Arabian touches, and the thoughtful details—from plush bedding to our meticulous housekeeping. Waking up to the sound of the waves and enjoying coffee on the balcony is indeed one of the most cherished experiences our guests treasure.We are also delighted that you found our private beach, pool area, and dining experiences to be both relaxing and impressive. Your kind words about the quality of the food and attentive service across the resort are greatly appreciated and will be shared with our teams.A heartfelt thank you for your special mention of Katharina. Your recognition of her warmth, professionalism, and genuine dedication to guest care means a great deal to us. She truly embodies the spirit of our service culture, and we are very proud to have her as part of our team. Your kind words will certainly be shared with her and the wider team.Thank you once again for your generous recommendation. We are honoured to be considered an outstanding choice for a luxurious yet relaxing staycation, and we very much look forward to welcoming you back again for another memorable visit.Sincerely,Hotel Management
User:Rehana79
Trip type: Couples
Relaxing Weekend Escape at Ajman Saray – Service That Shines
10 Apr 2026
My husband and I spent a weekend at Ajman Saray, a Luxury Collection Resort and overall, we had a lovely experience.The hotel itself is absolutely beautiful and impeccably clean. We stayed in a sea-view room—while it wasn’t particularly spacious, it was very comfortable. The bathroom was stunning, especially the walk-in shower, and we really appreciated the luxurious Elemis products provided. The view from our balcony was also gorgeous and made our stay even more relaxing.We opted for half board. Dinner was decent, but we felt there was a heavier focus on Indian cuisine, likely catering to the large number of guests from the Indian subcontinent. While the food was enjoyable, we believe the menu could be improved by offering a wider variety, including more East Asian and Arabic dishes. Breakfast, however, was superb with a great selection and high quality.What truly sets this hotel apart is the staff. Every team member we encountered was polite, kind, and incredibly welcoming. Their attentiveness really enhanced our stay and made us feel valued as guests.Overall, this is definitely a 5-star hotel with a wonderful atmosphere. With a more diverse dinner menu, it would be absolutely perfect.
Hotel Management, Other at Ajman Saray, a Luxury Collection Resort, Ajman, responded to this review
Dear Rehana,Thank you very much for taking the time to share such a thoughtful and detailed review of your recent weekend escape at Ajman Saray, a Luxury Collection Resort. We are delighted to know that you and your husband enjoyed a relaxing and memorable stay with us.It is wonderful to hear that you appreciated the beauty and impeccable cleanliness of the resort, as well as the comfort of your sea‑view room. We are especially pleased that the balcony views, the stunning bathroom, and our Elemis amenities added a touch of luxury to your experience—these are details we take great pride in offering our guests.Thank you for sharing your feedback regarding the dining experience. We are glad you enjoyed breakfast and found it to be of high quality with a great selection. We also appreciate your honest comments about the dinner offerings and your suggestion to introduce a broader variety of cuisines, including more East Asian and Arabic options. Please be assured that your feedback has been shared with our culinary team, as guest insights such as yours are invaluable in helping us continuously refine and enhance our menus.Most importantly, we are truly grateful for your kind words about our team. Knowing that their warmth, politeness, and attentiveness made you feel genuinely welcomed and valued is the greatest reward for all of us. Service is the heart of what we do, and it brings us great pride to know it truly shone during your stay.Thank you once again for your recommendation and for choosing Ajman Saray for your weekend escape. We sincerely hope to welcome you back in the near future for another relaxing stay—perhaps with an even more diverse culinary journey awaiting you.Sincerely,Hotel Management
User:srour1
Trip type: Couples
an amazing holiday with outstanding staff
10 Mar 2026
We have just returned from an amazing holiday here with outstanding staff. Nothing was too much trouble, always with a smile, good selection of food, not always to our taste but staff were only too pleased to help in making something else for you where possible. Pool drink service starts at 11am, , which was always on time. Our only complaint is that smokers are allowed to sit where others are eating, maybe to split the area into a smokers and non smokers area would be an idea? However the staff knew our preferences and always managed to seat us away from the smoke for lunch.We cannot praise the staff enough for their help, and always with smiles on their faces. They remembered our names, drinks of choice for all meals, also carried my partners plate every meal time to the table as he was on crutches and really appreciated this, sunbeds all ready with towels and cushions on every morning. Absolutely amazing. There were so many staff who made our trip special and for those i forgot to mention by name i apologize but here are those whose names we did remember..... Noor, Chef Kuljot, Tariq, Van Rafael, Lakshi, Sami, Thiha, Jony, Sami, Joyal, Hamza, Joseph, Zin, Haris, Priyushan, Yuri, Rachel, Sanjay, Pasha, Ichiko, Faiser and all the girls from Myanmar. You were amazing. The room 803 was fantastic, a lovely balcony , glorious sunshine very morning and everything you needed for a holiday. We will be back for sure.
Hotel Management, Other at Ajman Saray, a Luxury Collection Resort, Ajman, responded to this review
Dear Valued Guest,Thank you so much for taking the time to share such a wonderful and detailed review of your recent stay with us. We are absolutely delighted to read that you had an amazing holiday and that our team helped make it so special.Your kind words about our staff truly mean the world to us. It is especially rewarding to know that their attentiveness, friendliness, and personal touches—remembering your names, drink preferences, and assisting your partner so thoughtfully during meal times—made such a positive impact on your stay. This level of genuine care is exactly what we strive for, and we are incredibly proud of the team for delivering it so beautifully.We sincerely appreciate you recognizing so many of our colleagues by name, including Noor, Chef Kuljot, Tariq, Van Rafael, Lakshi, Sami, Thiha, Jony, Joyal, Hamza, Joseph, Zin, Haris, Priyushan, Yuri, Rachel, Sanjay, Pasha, Ichiko, Faiser, and our wonderful team members from Myanmar. Your praise will certainly be shared with them all, as recognition like this is hugely motivating and well deserved.Thank you also for your constructive feedback regarding smoking in dining areas. We understand how important a comfortable dining experience is, and we truly appreciate your suggestion. Please be assured that your comments have been noted and shared with our management team for consideration. We are, however, pleased to know that our staff were able to accommodate your preferences during lunch.It’s lovely to hear that you enjoyed room 803, its balcony, and the sunshine-filled mornings, as well as the pool service and overall holiday comforts. Knowing that everything came together to create such a relaxing and memorable stay means so much to us.Once again, thank you for choosing to stay with us and for your heartfelt feedback. We very much look forward to welcoming you back again for another amazing holiday in the near future.Sincerely,Hotel Management
User:BikeAylesbury
Trip type: Couples
Great hotel but its employees are what make it amazing
10 Mar 2026
This is our second visit to the hotel and once again we found both the hotel and its staff amazing. We were due to leave on 28th Feb, but unfortunately got caught up at the airport just as airspace closed. We immediately made our way back to Ajman Saray because we knew we would feel safe, be welcomed and cared for. The Ajman team did not disappoint, in very challenging situations they could not have been more supportive or helpful - the hotel is great, food is lovely but the stars of Ajman Saray are its employees. Thankyou for everything you did for us during our actual holiday and then again for 5 days afterwards, while we worked on our plan home.
Hotel Management, Other at Ajman Saray, a Luxury Collection Resort, Ajman, responded to this review
Dear Alyesbury,Thank you so much for sharing this heartfelt feedback following your recent stay with us. We are truly grateful that you chose to return to Ajman Saray for your second visit and for taking the time to describe your experience in such meaningful detail.While we are delighted that you once again enjoyed the hotel, food, and overall environment, it is especially touching to read that, during such a challenging and unexpected situation, you felt safe, welcomed, and genuinely cared for by our team. Knowing that Ajman Saray was your first choice to return to when the airspace closed is a tremendous compliment and one we do not take lightly.Your kind words about how our colleagues supported you not only during your planned holiday but also throughout the additional five days while you worked on your arrangements to return home mean a great deal to all of us. Situations like these truly test a team, and your feedback reinforces how deeply our colleagues are committed to looking after our guests with empathy, professionalism, and heart.We are incredibly proud of our employees, and your recognition that they are the true “stars” of Ajman Saray will be shared with the entire team. Feedback like yours is both inspiring and motivating, especially knowing that our efforts during a difficult time made a real difference to your experience.Thank you once again for your trust, your loyalty, and your kind words. We sincerely hope to welcome you back again in the future—under far more relaxed circumstances—for another memorable and enjoyable stay.Sincerely,Hotel Management