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Address Downtown

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Address Downtown

locationDubai, Dubai

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About Address DowntownAbout Address Downtown

Location

Located in the heart of Dubai, this urban hotel is ideal for guests who appreciate a stylish ambience.

Facility

The hotel has a lift and features 196 rooms and 25 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Children's meals and halal food can be prepared on request. The hotel also offers snacks.

Amenities at Address Downtown Amenities at Address Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Airport

16 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4723

Very Good

392

Average

103

Poor

67

Terrible

97

Recent Reviews: 5382

  • User:Amal L

    Trip type: Friends getaway

    Incredible

    rating27 Apr 2026

    Hello it’s me Ms. Amal, I met Mr. Youssef from Morocco in the hotel lobby when I had a question about my reservation. He assisted me in a very professional manner and greeted me with a warm, friendly smile. I truly appreciate his help and would like to thank him for his excellent service

  • User:134ahmede

    Trip type: Business

    Simply your best choice in Dubai

    rating16 Apr 2026

    I stayed in the hotel more than three months and it felt like home, besides the excellent location and super house keeping the staff especially Mr Youssef Ramadan, front office, are excellent and they go out of their way to make you at home and really work hard to achieve this... Ozlem Coskun, General Manager at Address Downtown, responded to this review Dear T34ahmede,Thank you very much for your heartfelt feedback and for choosing Address Downtown as your home for more than three months.We are truly honored to know that your stay felt like home. Your kind words about our location, housekeeping, and overall service mean a great deal to us. Most especially, we appreciate your recognition of Mr. Youssef Ramadan and our Front Office team. It is wonderful to hear that their genuine care and dedication made such a positive impact on your experience.Your feedback is incredibly valuable and motivating for the entire team. It was a pleasure having you with us, and we sincerely look forward to welcoming you back again for another memorable and comfortable stay.Warm regards,Ozlem CoskunManagement Office

  • User:P4656ZKjonathana

    Trip type: Solo travel

    Amazing housekeeping!

    rating29 Mar 2026

    Housekeeping is amazing. My place was regularly cleaned by Onyeka and Shubo who were extremely thorough, professional and a pleasure to have Ozlem Coskun, General Manager at Address Downtown, responded to this review Dear P4656ZKjonathana,Thank you for sharing your wonderful feedback with us.We are delighted to hear that you were impressed with our housekeeping services. Onyeka and Shubo will be especially pleased to know that their thoroughness, professionalism, and dedication made such a positive impact on your stay. It is always our goal to provide a clean, comfortable, and welcoming environment for our guests.Your kind words truly motivate our team to continue delivering exceptional service. We look forward to welcoming you back again soon.Warm regards,Ozlem CoskumManagement Office

  • User:Анастасия В

    Trip type: Solo travel

    Pool experience

    rating18 Mar 2026

    Arup friendly staff at the pool always kind 🤍🤍🤍🤍🤍🤍🤍🤍 Ozlem Coskun, General Manager at Address Downtown, responded to this review Dear L534PK_,Thank you for the glowing review! We're so happy to know that your experience at the pool was exceptional and that our staff contributed to your enjoyment. Feedback like yours motivates our team to continue delivering world-class hospitality.We look forward to welcoming you again soon.Warm regards,Ozlem CoskumManagement Office

  • User:Chiper_viorica1

    Trip type: Business

    Great location on dowtown with resort facilities

    rating17 Mar 2026

    Connected to the mall . Would like to like to highlight the location it’s great . Best breakfast - Staff welcome to accommodate any personalised breakfast order. hence located In middle dowtown have a truly tranquil pool .Would like to thank you to the staff Melvin and Vijay since lot of years consistent with top service all times . The spa become improved and staff professional. In breakfast always Kimza and Gerly always make my order perfect . Ozlem Coskun, General Manager at Address Downtown, responded to this review Dear Chiper_viorica1Thank you very much for your wonderful feedback following your stay at Address Downtown.We are delighted to hear that you enjoyed our prime location in Downtown Dubai, the tranquil pool, and the resort-style facilities, as well as our direct connection to Dubai Mall. It is also fantastic to know that you appreciated the high quality of our breakfast and the personalized service provided by our team.Your special recognition of Melvin, Vijay, Kinza, and Gerly means a lot — their consistent dedication and professionalism over the years truly reflect the standards we aim to deliver, and we will be sure to share your compliments with them. We are also pleased that you noticed the improvements in our spa and the professional service of the staff there.Thank you again for your kind words. We look forward to welcoming you back for another exceptional stay soon.Warm regards,Ozlem CoskunManagement Office

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