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Address Dubai Mall

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Address Dubai Mall

locationDubai, Dubai

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About Address Dubai MallAbout Address Dubai Mall

Location

Centrally located in Dubai, this hotel is about 15 km from the beach.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. For guests who wish to keep active, tennis and golf are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Address Dubai Mall Amenities at Address Dubai Mall

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Airport

17 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1837

Very Good

78

Average

26

Poor

12

Terrible

37

Recent Reviews: 1990

  • User:princess c

    Trip type: Family

    kids club

    rating20 Apr 2026

    we visit the kids club in address Dubai mall it's so fun.Ms.Assumpta is so loving n so caring to my child. she love to play with her.thank you Assumpta.we love you. Raj Seedeeal, General Manager at Address Dubai Mall, responded to this review Dear Guest,Thank you for sharing your delightful feedback following your visit to the Kids Club at Address Dubai Mall. We are truly pleased to know that you and your child had such an enjoyable experience.It is especially heartwarming to hear your kind words about Ms. Assumpta. Her genuine care, warmth, and dedication to creating joyful moments for our young guests are qualities we deeply value, and your appreciation will certainly mean a great deal to her.We are grateful for your trust and look forward to welcoming you and your family back for many more memorable experiences.Warm regards,Raj Seedeeal, Management Office.

  • User:Yasmin U

    Trip type: Family

    Qix club

    rating19 Apr 2026

    Assumpa is a lovely agent that helps well with the kids including mine everytime I visit the qix club. I enjoy bringing her here everyday ☺️ Raj Seedeeal, General Manager at Address Dubai Mall, responded to this review Dear Guest,Thank you very much for your kind and thoughtful feedback. We are delighted to hear how much you and your child enjoy your visits to Qix Club at Address Dubai Mall.It is truly wonderful to know that Ms. Assumpta has made such a positive impression through her caring and attentive approach. Providing a safe, fun, and nurturing environment for our young guests is our priority, and your appreciation reassures us that we are achieving this.We are grateful for your continued trust and look forward to welcoming you and your child back for many more enjoyable visits.Warm regards,Raj Seedeeal, Management Office.

  • User:Meryeme H

    Trip type: Couples

    Special thanks to leila

    rating14 Apr 2026

    I had a wonderful experience thanks to Leila at the reception. She was extremely professional, welcoming, and attentive from the moment I arrived. Her positive attitude and willingness to help made everything smooth and comfortable.Leila truly represents excellent customer service, and she made a great first impression. Thank you for your kindness and support! Raj Seedeeal, General Manager at Address Dubai Mall, responded to this review Dear Guest,Thank you for sharing your wonderful feedback with us.We are truly delighted to hear that your experience was enhanced by Leila at the reception. Your kind words about her professionalism, warm welcome, and attentive service are greatly appreciated. It is especially rewarding to know that she made such a positive first impression and contributed to a smooth and comfortable stay.Leila is indeed a valued member of our team, and your recognition of her efforts will certainly be shared with her as a source of encouragement and pride.We look forward to welcoming you back again soon for another exceptional experience.Warm regards,Raj Seedeeal, Management Office.

  • User:Hendr1x

    Trip type: Solo travel

    Five Stars at every level

    rating13 Apr 2026

    The service at The Address Resi Tower 2 is superb, the concierge team as well our dedicated house help especially Abid ishewor, who not only helps maintain the cleanliness of my apartment but makes it feel like a home, kind, considerate and has an eye for detail. Always willing to go out of his way to help.. super friendly and very knowledgeable about the building and the team Raj Seedeeal, General Manager at Address Dubai Mall, responded to this review Dear Guesr,Thank you very much for your kind and thoughtful feedback. We are truly delighted to know that you are enjoying your experience at Address Residences Tower 2 and that our concierge team and housekeeping services have made such a positive impression.It is especially rewarding to hear your recognition of Abid. Your appreciation of his kindness, attention to detail, and genuine care in making your apartment feel like home will certainly mean a great deal to him. We are proud to have team members like Abid who consistently go above and beyond to create a warm and welcoming environment for our residents.Your encouraging words inspire us to continue delivering exceptional service every day. Should there be anything further we can assist you with, please do not hesitate to reach out.Warm regards,Raj SeedeealManagement Office.

  • User:Lordz V

    Trip type: Family

    Kids club

    rating06 Apr 2026

    The experience was so good in kids club.the agent Assumpta was very good with my children.she played with them very nicely.we love her. Raj Seedeeal, General Manager at Address Dubai Mall, responded to this review Dear Guest,Thank you so much for taking the time to share your heartwarming feedback regarding your recent visit to The Kids Club at The Dubai Mall.We are absolutely delighted to hear that your children had such a fantastic experience. It is wonderful to know that Assumpta made such a positive impact on their visit. Her ability to engage and play with your children so nicely is a true testament to her dedication and the high standards of care we strive to provide.We will ensure that Assumpta receives special recognition for her outstanding service. Knowing that she has earned your love and trust is the highest compliment we could receive.We look forward to welcoming you and your family back soon for another memorable experience.RegardsRaj SeedeealManagement Office

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