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Al Bandar Arjaan By Rotana - Dubai Creek

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Al Bandar Arjaan By Rotana - Dubai Creek

locationDubai, Dubai

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About Al Bandar Arjaan By Rotana - Dubai CreekAbout Al Bandar Arjaan By Rotana - Dubai Creek

Location

Ideal for families, this apartment hotel is located in Dubai and is about 10 km from the beach. The centre can be reached within around 2 km.

Facility

The apartment hotel has a lift and features 90 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and photocopier is available. Lectures, presentations and meetings can be held in one of the 6 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. Further amenities include a washing machine, an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a flatscreen television with satellite channels, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the apartment hotel ensures that there is something new to do every day, including cycling/mountain biking, beach volleyball, volleyball, basketball, crazy golf, fishing and horse riding. With water skiing, banana boat rides, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. The surroundings of the hotel offer an ideal environment for skiing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, bowling, callisthenics and aerobics. The hotel offers a range of facilities in the wellness area. Options include a beauty salon and, for an additional fee, a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

The apartment hotel includes a bar. Delicious specialities await guests in 5 non-smoking, air-conditioned restaurants. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Amenities at Al Bandar Arjaan By Rotana - Dubai Creek Amenities at Al Bandar Arjaan By Rotana - Dubai Creek

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Water Skiing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

317

Very Good

53

Average

10

Poor

9

Terrible

4

Recent Reviews: 393

  • User:nigelh689

    Trip type: Business

    Brilliant Flawless Stay

    rating14 Apr 2026

    Great check in via the smiling, helpful duo, Maria and Najma.Had a glorious room, all the comforts, including washing machine, stove top and microwave. Stunning , sprawling Creek and City views. Mesmerising.Another part of the stay that impressed me, was the room rate included and equal spend in the restaurants. Amazing. The room was only 299 and I ended up spending that at the English Bar (for free).At breakfast I was served by Lucky who was polite and helpful - as was the Chef. The food at breakfast had a good selection and is International Quality.Check out by Maria and Praniyta? Both very pleasant and doing a great job.Would definitely stay again. Ayman Ashor, Owner at Al Bandar Arjaan By Rotana - Dubai Creek, responded to this review Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!Thank you for your positive rating in our survey. We are delighted to know that you enjoyed your stay with us.We appreciate your positive feedback towards our colleagues especially Maria, Najma, Lucky, Pranita and the Chef Your positive comments will be shared with them and the entire team, as they serve as a valuable source of motivation and encouragement for us all.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

  • User:Mobile00610684223

    Trip type: Solo travel

    Un professional service.

    rating27 Feb 2026

    The most unprofessional people I have met. I request my invoices on numerous occasions, without response. I phoned, no answer, my travel agent sends request, no response.I will NEVER stay in that hotel again. Ayman Ashor, General Manager at Al Bandar Arjaan By Rotana - Dubai Creek, responded to this review Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!Thank you very much for staying with us and for sharing your feedback.We have carefully noted your comments and conducted an internal investigation; however, we were unfortunately unable to locate the details of your stay. We would greatly appreciate it if you could kindly share additional information (such as your full name, dates of stay, or booking reference) to allow us to look into the matter further and take appropriate action.Your feedback is truly invaluable to us, and we sincerely appreciate the opportunity to improve. Should you require any further clarification or assistance, please do not hesitate to reach out. We hope to have the opportunity to welcome you back for a seamless and exceptional experience in the future.Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

  • User:LittleExplorer1

    Trip type: Family

    Excellent

    rating19 Jan 2026

    - Check in was unfortunately not the best experience with the room not ready approx 2 hours after official check in time. This was quite difficult especially with children and having taken an overnight flight from London.- The manager was an absolutely wonderful lady who did her utmost to accommodate us, offering a temporary room for us to pray and freshen up and also provided us a upgrade to a wonderful room with the most stunning view of the creek.- Room was absolutely stunning and very clean. Bathroom was beautiful and large and the beds were very comfortable.- lovely festive platters were provided to our room.- breakfast was excellent. The hotel was extremely extremely busy due to Christmas holidays but food was plenty, with excellent options and we were surprised at how well everything was being managed despite the huge number of guests. - location of the hotel is excellent. Perfectly in the centre with everything accessible.- all information is displayed on the tv screens in the bedroom including shuttle times etc which makes is very handy to access.- hotel was more than happy to provide extra pillows without a hassle and all staff were pleasant and friendly.- would actually definitely recommend all my friends and family to stay there and would personally be returning. We were very impressed with the place :-) Ayman Ashor, General Manager at Al Bandar Arjaan By Rotana - Dubai Creek, responded to this review Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!Thank you for giving us positive ratings on TripAdvisor and for recommending our hotel. We are delighted to know that you enjoyed your stay with us.We truly appreciate your kind words regarding our colleagues. Your feedback will be shared with the entire team as a source of motivation.We have also noted your comments regarding your arrival experience and are pleased that our team was able to provide a temporary room for you to freshen up, followed by an upgrade to ensure your comfort.Your feedback is invaluable, and we sincerely appreciate the opportunity to improve. Should you require any further clarification or assistance, please do not hesitate to reach out. We look forward to welcoming you back for another seamless and exceptional stay.Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

  • User:Анна И

    Trip type: Solo travel

    Amazing place

    rating07 Jan 2026

    A decent place with affordable prices. Good balance between price and quality. Pleasant and polite staff, namely Victoria and Julie. Ayman Ashor, General Manager at Al Bandar Arjaan By Rotana - Dubai Creek, responded to this review Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for giving us positive ratings on TripAdvisor review and we are glad to know that you have enjoyed your dining experience with us.We appreciate your positive feedback towards our colleagues especially Victoria and Julie from the Food & Beverage. This positive comment will be shared with them and their department. Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your experience more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back for another memorable experience!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

  • User:maryyy1411

    Trip type: Family

    Never again ! Not a 5 star hotel !!

    rating26 Dec 2025

    I’ve booked this hotel after years again because I had a good experience .I got totally disappointed:(the hotel is dirty old and the stuff is terrible.They make you feel uncomfortable.I stayed in so many luxury hotels but this one has nothing to do with a five stars hotel .Check out time is 12 they kept calling me @ 11 am so ??? Super annoying!! Mrs .Azra called us several times and replayed herself about her service .That’s not professional !! Ayman Ashor, General Manager at Al Bandar Arjaan By Rotana - Dubai Creek, responded to this review Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!Thank you very much for staying with us and for taking the time to share your feedback. We have carefully noted your remarks regarding the inconvenience experienced during your stay, and we sincerely apologize for any discomfort this may have caused. Please allow us to clarify that, as part of our pre-departure arrangements, our team contacts due-out guests to provide a reminder regarding the check-out procedure. This is done purely for operational purposes and was never intended to make you feel uncomfortable.Nevertheless, we truly appreciate your feedback and have shared it with the relevant department to review the process and identify ways to further enhance our guests’ experience moving forward.Your feedback is invaluable, and we truly appreciate the opportunity to improve. Should you require any further clarification or assistance, please do not hesitate to reach out. We look forward to welcoming you back for a seamless and exceptional experience in the future and to restore the hospitality we are known for.Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

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