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Al Jawhara Metro Hotel

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Al Jawhara Metro Hotel

locationDubai, Dubai

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About  Al Jawhara Metro HotelAbout Al Jawhara Metro Hotel

Location

The hotel is located on Riqqa Street opposite the Al Maktoum Hospital. Dubai International Airport is approximately 7 km away and is easily accessible from the premises of the hotel.

Facility

The hotel has a lift and features 32 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a transfer service, room service, an alarm call service and a laundry service. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym and a sauna.

Meals

The dining area includes a restaurant and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

 Amenities at Al Jawhara Metro Hotel Amenities at Al Jawhara Metro Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

13

Very Good

30

Average

31

Poor

12

Terrible

20

Recent Reviews: 106

  • User:Ryner C

    Trip type: Couples

    I would rather say cockroaches hotel

    rating11 Oct 2025

    You will only get tired with the cockroaches 🪳 all over. This hotel also blunder you. We had informed them that we will be not staying from month of May. As the communication was verbally they didn’t provided any documentation and said ok. But during check out they said I didn’t informed and kept my AED 1000 and didn’t returned me.
  • User:AhmedYosry86

    Trip type: Solo travel

    Budget-Friendly Stay at the heart of Dubai

    rating11 Jan 2023

    This hotel offers a convient stay with affordable cost at the heart of down town of Dubai. It is not luxurious yet very comfy and cosy.The location of the hotel is close to multiple transportation options like Union Metro Station and Union Bus Station.I enjoyed my stay. jawharahotels ., Other at Al Jawhara Metro Hotel, responded to this review Dear Mr. Ahmed,We are glad that you loved your experience in our hotel , location and service wise. Our hotel aims to provide a truly unique experience, and we work hard to exceed our expectations. Your review is a great way to let us know we’re on track to make our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Regards,Al Jawhara Management
  • User:GlobeTrotting715662

    Trip type: Family

    The price, location, proximity to shopping and restaurants, and service were great for us. Recommended.

    rating21 Jul 2022

    We had a nice experience at the hotel. The staff were very courteous and eager to serve. We were greeted at checkin.With a nice cool drink which was very refreshing. The rooms were clean and comfortable and they arranged connecting rooms for our family. The air conditioning worked very well and the we enjoyed the pool in the evenings. I tried to call the front desk a few times and i am not sure if I did something wrong but no one Ever answered. They did call back later to respond. I think some of the staff do not have as good of English - we had wanted water but when they called back we said not to bother because we were already in bed. This was not a big problem. (I don’t blame them because it was quite early, we were just tired from travel). We were just taking an extended transit through Dubai. It is very close to the airport and the clerk called a taxi for us at checkout. The return taxi van was only a 20 diram fare. The taxi from the airport was 50. We walked multiple times to the Deira city Centre mall, just a five minute walk away. We found lots of options for food there, in addition to the tasty and affordable ZamZam restaurant for Yemeni food. The primary clerk at the front desk spoke English well, some of the others were not quite strong. We did not eat at the hotel so we cannot comment on the food. The price, location, proximity to shopping and restaurants, and service were great for us. Recommended. jawharahotels ., Other at Al Jawhara Metro Hotel, responded to this review Dear Sir,Thanks very much for your balanced and fair review of our hotel. We are glad that you enjoyed the location, and it fits your needs. Your feedback is extremely valuable to us, as we strive to improve with each stay. Our team enjoys doing what they do because of guests like you. Your review just made our day. Thank you so much! We hope to serve you again soon.Best regards,Al Jawhara Management
  • User:349cesari

    Trip type: Family

    Unprofessional manner

    rating18 Feb 2022

    Im writing this review to shared our experience in your hotel.February 17-18 we had a reservation made via agoda we received our booking confirmation the payment has been deducted so from our side we've done our part.When we reach in the reception the staff told us that our reservation was cancelled i told him but we didnt received any information calls or email from your side or from agoda. He told us cancelled just called agoda from that moment i felt disappointed in the way he deal with me so i told him agoda is your 3rd party any unnecessary things happen it was your responsibility to sort it out and that is not our problem. He called your reservation agent from the hotel same thing he told us our reservation has been cancelled  and called agoda. That's the time i ask for the manager incharge the reception guy said manager is in the other branch so i ask for any superiors to talk with as i felt that i was helpless.He said no one is available. Suddenly the reception guy change his mood swing and ask for a moment so he could check our room! After 5 minutes he said your room is available. One thing comes to my mind these people they dont deserve the opportunity has been given to them. They dont value their job by simply ignoring their duties and responsibilities.  jawharahotels ., Other at Al Jawhara Metro Hotel, responded to this review Dear Sir,Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improve the way our staff serves every customer. If you have any further concerns, please share it with us. Your feedbacks and suggestions are always welcome. We regret that your experience did not meet your expectations and have shared your feedback with our teamBest regards,Al Jawhara Management
  • User:913maja

    Trip type: Solo travel

    EXTREMELY DISAPPOINTED

    rating15 Jan 2022

    The most terrible hotel I’ve ever been to. Although I understand that it’s only a 2-star hotel, they could have atleast maintain the cleanliness. The room is dirty, some of the furnitures are damaged. When I reached inside the room, there were food debris on the table. It looks like a haunted place. The mirror inside the bathroom has black marks. The door knob doesn’t look safe, rusty and woobly. I will definitely not coming back again! jawharahotels ., Other at Al Jawhara Metro Hotel, responded to this review Dear Mr. Maja,We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion - this is very unlike us. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. Best regards,Al Jawhara Management

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