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Al Khaleej Palace Deira Hotel

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Al Khaleej Palace Deira Hotel

locationDeira, Dubai

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About  Al Khaleej Palace Deira HotelAbout Al Khaleej Palace Deira Hotel

Location

This modern 10-storey hotel is centrally located on the Al Makoum Road in Deira, not far from the shopping centre of Dubai. It is a 10-minute drive to the international airport. The industrial and trade centre, the economic ministry, the city authorities, the clock tower, the Al Ghurair shopping mall, the Gold Souk, the golf and yacht club as well as the international exhibition centre are all to be found nearby.

Facility

The hotel has a lift and features 88 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. The hotel also offers special catering options.

 Amenities at Al Khaleej Palace Deira Hotel Amenities at Al Khaleej Palace Deira Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3.7 km

Beach

9.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

35

Very Good

29

Average

11

Poor

6

Terrible

19

Recent Reviews: 100

  • User:saeidsadeghi

    Trip type: Friends getaway

    Bad Services

    rating22 Mar 2025

    There were 3 of us who stayed at this hotel in November 2024. Unfortunately, despite booking for 3 people, we were given a room for 2 people and one person clearly did not have a bed and after our repeated follow-ups, they gave us a mattress so that one person could sleep on the floor!!! They told us that they would provide a bed tomorrow but they did not do so until the last day. The hotel reception is good and respectful. The hotel breakfast is served in a 12-meter room with two or three food items!!! The omelette is not free and has to be paid separately. The cleanliness of the rooms is also not appropriate. Overall, I do not recommend this hotel to families and as a good experience.
  • User:saba C

    Trip type: Friends getaway

    Excellent stay and best hospitality services

    rating06 Nov 2024

    My experience for the stay at Al Khaleej hotel was excellent and peaceful, I really enjoyed everything and best part of the hotel is the staff they greet and help guest in a very good manner special thanks to MR Haseeb he assisted me in all way with the good gesture 😊 Ashutosh Patnaik, Revenue Management at Al Khaleej Palace Deira Hotel, responded to this review Dear Guest, Thank you for taking the time to share your experience at Al Khaleej Palace Deira. Your feedback is valuable to us and plays a crucial role in our ongoing efforts to enhance our guest experience. We genuinely look forward to welcoming you back soon, confident that our Team will provide you with exceptional service and personalized care. Warm regards, Team Al Khaleej Palace Deira
  • User:Alexandru M

    Trip type: Couples

    Good value for money

    rating28 Oct 2024

    Don't be fooled by some lower ratings , the hotel is actually nice to stay for a few days in Dubai, especially in the older part of the city, it's also cheaper than other options. It's true that you have to walk for a few minutes to get to the metro station but I didn't saw that as a problem, also there are always taxis around the hotel is moving quickly anywhere you want is not really a problem. The rooms were big and clean, the staff was very helpful and nice overall. Ashutosh Patnaik, Revenue Management at Al Khaleej Palace Deira Hotel, responded to this review Dear Guest, Thank you for taking the time to share your experience at Al Khaleej Palace Deira. Your feedback is valuable to us and plays a crucial role in our ongoing efforts to enhance our guest experience. We genuinely look forward to welcoming you back soon, confident that our Team will provide you with exceptional service and personalized care. Warm regards, Team Al Khaleej Palace Deira
  • User:poojasN5840BK

    Trip type: Solo travel

    Worst Hotel Stay

    rating31 Mar 2024

    Worst Hotel Ever!!! Iam usually not the one to give negative feedback, but the management and staff have no courtesy or the right attitude, how to even speak to their guest. Upon Check in they gave me smoking room though I repeatedly said non smoking,even after complaining then they provided me another smoking room which is the Dirtiest Room! After several arguement they mange to give me a room which was decent, they tap water is just dirty and dark, nobody respond when you try to reach out to them. The hotel rules change as per their convenience some time they will allow the food delivery guy to deliver it to room ,other times they don't , when friends come to visit you be prepared bcz they will ask you for extra charge, even if there is no such written policies on your booking. They front office staff just want to make money ,very unethical , even if u are the guest and paid the security will ask you suspiciously what is your room number and followed by other irrelevant question. The hotel environment is not at hospitable.Very poor customer service! Ashutosh Patnaik, Revenue Management at Al Khaleej Palace Deira Hotel, responded to this review Dear Guest, Thank you for taking the time to share your experience at Al Khaleej Palace Deira. Your feedback is valuable to us and plays a crucial role in our ongoing efforts to enhance our guest experience. I have shared your comments with our Quality Improvement team, and we will work diligently to make the necessary adjustments. We genuinely look forward to welcoming you back soon, confident that our Team will provide you with exceptional service and personalized care. Warm regards, Team Al Khaleej Palace Deira
  • User:Getaway40066575823

    Trip type: Couples

    Terrible unclean,very bad experience.Worst place ive ever stayed.Rooms are not clean.

    rating12 Dec 2023

    Terrible unclean,very bad experience.Worst place ive ever stayed.Rooms are not clean. Specially the bathroom. Very bad smell.This Hotel is an absolute, pathetic joke and a disgrace to hoteliers in Dubai! Ashutosh Patnaik, Revenue Management at Al Khaleej Palace Deira Hotel, responded to this review Dear Guest, Thank you for taking the time to share your experience at Al Khaleej Palace Deira. Your feedback is valuable to us and plays a crucial role in our ongoing efforts to enhance our guest experience. I have shared your comments with our Quality Improvement team, and we will work diligently to make the necessary adjustments. We genuinely look forward to welcoming you back soon, confident that our Team will provide you with exceptional service and personalized care. Warm regards, Team Al Khaleej Palace Deira

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