Astoria Hotel

15+ photos

Astoria Hotel

Name: Astoria Hotel
Address: Al Fahidi Street, Bur Dubai, Dubai, united-arab-emirates
Telephone: 0204 505 9777
Rating: 3.3

dubai, united arab emirates

About Astoria Hotel

location

This holiday village welcomes guests in Dubai.

facility

The holiday village has a lift and features 108 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Amenities include an ironing set and a trouser press. A telephone, satellite television, a plug adapter and WiFi are provided as well. Guests can stay up-to-date thanks to the daily newspaper provided. A shower, a bathtub and a whirlpool bath are included the bathrooms. A hairdryer and bathrobes are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. There are many ways to relax or stay active at the holiday village, including billiards, darts, a spa, a sauna and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Astoria Hotel

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeNightclubRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (1)

Gym

Transfers (1)

Airport Transfers

Location

Dubai, United Arab Emirates

Al Fahidi Street, Bur Dubai

Check-in from 2:00 PM · Check-out by 12:00 PM

Dubai, United Arab Emirates

Al Fahidi Street, Bur Dubai

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.3

Average

217 reviews

Value
Rooms
Cleanliness
Service

Excellent50
Very Good52
Average66
Poor21
Terrible28

Recent Reviews: 217

User: bob d
Trip type: Solo travel
WORST EXPERIENCE EVER
Worst place ever there is a club on the bottom and you can literally feel the vibrations up until the 3rd floor when I asked for a room change they told me I can either downgrade (which I could still hear the music and would have to pay the same price or get a room on the 4th floor which they wanted me to pay an extra 150dhs for . Staff was very bad and wasn’t no help when I asked for a refund the… Worst place ever there is a club on the bottom and you can literally feel the vibrations up until the 3rd floor when I asked for a room change they told me I can either downgrade (which I could still hear the music and would have to pay the same price or get a…
User: OnAir63808708754
Trip type: Couples
Worst experience with reception guy
Absolutely terrible experience at Grand Astoria Hotel, especially regarding the staff behavior and room conditions.the AC has not been working properly. We raised the complaint multiple times, but nobody seriously attempted to solve the issue. The most disappointing part was the attitude of the night shift receptionist. Instead of listening professionally, he was laughing and behaving as if our co… Absolutely terrible experience at Grand Astoria Hotel, especially regarding the staff behavior and room conditions.the AC has not been working properly. We raised the complaint multiple times, but nobody seriously attempted to solve the issue. The most disappo…
User: samsp2016
Should be customer care and satisfaction
I went to Burdubai Astoria to have a drink and ordered a beer, however it’s came with flys. I haven’t noticed from the beginning because of darkness, after few ships I found that flys on the beer it was very disgusting, I have informed bar in charge about it, he didn’t care about it. finally they decided to serve me half beer which was made me very upset. I was trying talk to the manager, however… I went to Burdubai Astoria to have a drink and ordered a beer, however it’s came with flys. I haven’t noticed from the beginning because of darkness, after few ships I found that flys on the beer it was very disgusting, I have informed bar in charge about it,…
User: Luca G
Trip type: Couples
Perfect
I am from Seychelles????,all my trip to Dubai I go to Astoria hotel,it's an amazing hotel, the staff is friendly and helpful no matter how tired they are,I don't know about other people but on my side we have been treated well,you must earn good treatment to gain good treatment,the room is simple but clean,I'm coming back this year in march,already booked the room.see you very soon Astoria hotel,m… I am from Seychelles????,all my trip to Dubai I go to Astoria hotel,it's an amazing hotel, the staff is friendly and helpful no matter how tired they are,I don't know about other people but on my side we have been treated well,you must earn good treatment to g…
User: Santhosh P
Trip type: Solo travel
Very poor
Service is very terrible. Staff they don't care. This is my favourite place. Management please look into this. I am in bar the staff never check what I want I need to get myself everything what I needed which is very bad. I am happy to share more is if you are interested.Service is very terrible. Staff they don't care. This is my favourite place. Management please look into this. I am in bar the staff never check what I want I need to get myself everything what I needed which is very bad. I am happy to share more is if you are…

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