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Atlantis, The Palm

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Atlantis, The Palm

locationJumeirah, Dubai

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About Atlantis, The PalmAbout Atlantis, The Palm

Location

Ideal for beach holidaymakers, active holidaymakers, families, young people, singles and nature lovers, this resort lies in the heart of Dubai, right by the sea. Public transport stops are just outside the door.

Facility

The resort was modernised in 2020. The complex has a lift and features 166 suites and 1378 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A business centre with fax machine, projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, a stereo system, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Cleaning on departure is among the services offered. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath, a bidet and a baby bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball, paddle tennis and jogging. With jet skiing, banana boat rides, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, bowling, yoga, aerobics and pilates. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments, acupressure, aromatherapy, cellulite treatment and a reflexology massage. Leisure facilities include a kids' club, a kids' disco and live music.

Meals

Dining facilities include 32 restaurants, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and full board. Breakfast, brunch, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes, children's meals, organic food, halal food, lactose-free food, food combining, vegan food and whole, unprocessed foods can be prepared on request. Baby food is available for little ones. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, a selection of alcoholic and non-alcoholic beverages as well as international brands and house favourite brands are included.

Amenities at Atlantis, The Palm Amenities at Atlantis, The Palm

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Drinks Included

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

24 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

9750

Very Good

722

Average

346

Poor

167

Terrible

308

Recent Reviews: 11293

  • User:harshhyd89

    Trip type: Family

    True luxury

    rating27 Apr 2026

    Amazing staff, superb service. Everything top notch. From check in to check out everything step and service was smooth. Food was amazing, room service, pool everything was so well. Would love to visit again

  • User:emileepress

    Trip type: Family

    Amazing!

    rating27 Apr 2026

    Amazing experience, thoroughly enjoyed our stay here. The room was lovely and spacious. The pool and waterpark were highlights. Our son loved the aquarium- there was a lot to do. Only downside was the kids club opening hours but we had so much planned that we didn't utulize this anyway.

  • User:NickNackPaddywh... H

    Trip type: Couples

    Great hotel - could reward repeat guests

    rating27 Apr 2026

    As repeat guests we have stayed at Atlantis the Palm many times. We have always had an amazing time here and love the hotel, the aquarium and the fabulous food, plus the staff are friendly and polite. It is really expensive and you do need to pay extra if you choose to upgrade your room and/or your board options. The only gripe we have is, having stayed here multiple times, it would be great to have some kind of reward system (for regular guests). We have commented on this a few times and each time we are met with positive comments that this will be looked into but so far, nothing has changed. Whilst I realise that this might not be their priority, a nicer room or better view would be a bonus.

  • User:Alix B

    Trip type: Family

    Brilliant family hotel

    rating27 Apr 2026

    Great hotel. Everything you need and more.Staff are friendly and helpful.Excellent kids club.Rooms clean and comfortable and house keeping stuff brilliant.Pools clean and safe. The lifeguards are the best we’ve ever seen and take their job seriously.Amazing views of the palm and the sea. Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear Alix,Thank you for sharing your feedback on TripAdvisor.We are delighted to hear you enjoyed the friendly service, excellent Kids Club, clean and comfortable rooms, and the safety and attentiveness of our lifeguards. It’s also wonderful to know you appreciated the pools, views, and housekeeping team.We truly appreciate your kind words and look forward to welcoming you back again soon.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

  • User:ernstbenischke

    Trip type: Business

    Interesting (WHX 2026), beautiful, bussy

    rating27 Apr 2026

    Perfect for 1 week with all points of interest, beautiful ans kind people, cheap taxi, long distances to see all popints, hotel excellent and very clean. beautifull breakfast. beautiful beach beautiful landscape. Helicopter landing plat is too near to the hotel. Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear Ernst,Thank you for sharing your feedback on TripAdvisor.We are delighted to hear you enjoyed the cleanliness, breakfast, beach, surroundings, and the warm hospitality of our team. We also appreciate your feedback regarding the proximity of the helicopter landing area. Your feedback has been noted and shared with the relevant team for review.Thank you again for sharing your experience, and we hope to welcome you back soon.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

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