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Canal Central Hotel – Business Bay

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Canal Central Hotel – Business Bay

locationDubai, Dubai

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About Canal Central Hotel – Business BayAbout Canal Central Hotel – Business Bay

Location

This hotel is located right in the heart of Dubai.

Facility

English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts payment by major credit cards.

Amenities at Canal Central Hotel – Business Bay Amenities at Canal Central Hotel – Business Bay

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

5 km

Beach

9 km

Airport

16 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2160

Very Good

214

Average

69

Poor

31

Terrible

64

Recent Reviews: 2538

  • User:Faye M

    Trip type: Family

    True Hospitality

    rating05 Mar 2026

    You have taken care of people stranded - Well done! Hospitality at its finest ❤️ Guest Relations Canal Central Hotel, Guest Services / Front Office at Canal Central Hotel, responded to this review Dear Valued Guest, Greetings from Canal Central Hotel!Thank you for your heartwarming feedback. We are delighted to hear that our team could assist and provide care during a challenging time. Your kind words mean a lot to us and inspire us to continue delivering true hospitality.We look forward to welcoming you back soon.Regards,Guest Relation Team

  • User:Rasa S

    Trip type: Family

    A perfect stay with warm hospitality, luxurious rooms, stunning views, delicious food, and exceptional service.

    rating24 Feb 2026

    The staff were very attentive and professional, and we received a warm welcome. The food was delicious with a wide selection of meals. Everything was fresh. The room was spacious and spotless. The location is very convenient and well connected to public transportation. The canal views are stunning, and the hotel is close to a beautiful promenade. Highly recommend! Guest Relations Canal Central Hotel, Guest Services / Front Office at Canal Central Hotel, responded to this review Dear Valued Guest,Greetings from Canal Central Hotel,Thank you for your wonderful feedback. We are thrilled that you enjoyed our warm hospitality, spacious and spotless rooms, stunning canal views, delicious food, and convenient location.Your kind words about our attentive and professional team mean a lot to us. We are delighted that your stay was memorable and truly appreciate your high recommendation.We look forward to welcoming you back soon.Regards,Guest Relation Team

  • User:Džordana G

    Trip type: Business

    Very bad hotel

    rating15 Jan 2026

    Our corporate booking was cancelled one week before arrival after the hotel said the card didn’t work — despite no charge attempt. I responded immediately to fix it, but they cancelled everything without notice. Guest Relations Canal Central Hotel, Guest Services / Front Office at Canal Central Hotel, responded to this review Dear Valued Guest, Greetings from Canal Central Hotel!We sincerely apologize for the cancellation of your corporate booking and the lack of communication. We understand the frustration this caused and regret the inconvenience. Your feedback has been shared with our management team to prevent such issues in the future.Regards,Guest Relation Team

  • User:Reni M

    Trip type: Family

    When I visit Canal Central Business Bay I always feel special! I visited the hotel once again at the end of July. As alw

    rating13 Jan 2026

    Happy 2026 to the entire team! Be still such perfect professionals! Guest Relations Canal Central Hotel, Guest Services / Front Office at Canal Central Hotel, responded to this review Dear Valued Guest,Greetings from Canal Central Hotel,Dear Valued Guest,Thank you very much for your kind and heartfelt feedback.Your warm wishes mean a great deal to our entire team. We sincerely appreciate your continued support and trust, and we look forward to welcoming you back for many more memorable stays.Warm regards,Guest Relations Team

  • User:Navigator16808528776

    Trip type: Friends getaway

    Great hotel, very kind staff. We really enjoyed our stay.

    rating19 Nov 2025

    We had a wonderful stay at the Canal Central Hotel. The staff were all incredibly kind, friendly, and helpful, which made our experience even more enjoyable. The hotel is clean, comfortable, and has a very pleasant atmosphere. Overall, we were very satisfied and truly enjoyed our time here. We would happily return in the future.Thanks Ozair Hussain Guest Relations Canal Central Hotel, Guest Services / Front Office at Canal Central Hotel, responded to this review Dear Valued Guest,Greetings from Canal Central Hotel,Thank you so much for your wonderful review! We’re thrilled to hear that you had such an enjoyable stay at Canal Central Hotel. It’s great to know that our clean and comfortable atmosphere, along with the kindness and helpfulness of our team, made your visit memorable.Your satisfaction is our top priority, and we’re delighted that you truly enjoyed your time with us. We’ll be sure to share your kind words with Ozair Hussain and the rest of the team.We would be delighted to welcome you back again in the future!Best regards,Guest Relations Team

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