tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-arab-emirates

Carlton Downtown

images

View Gallery

image url
image url

Carlton Downtown

locationDubai, Dubai

Share this Dealshare

About Carlton DowntownAbout Carlton Downtown

Location

This hotel is located in Dubai, about 20 km from the beach.

Facility

The hotel has a lift and features 357 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Carlton Downtown Amenities at Carlton Downtown

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Golf

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1863

Very Good

798

Average

237

Poor

104

Terrible

129

Recent Reviews: 3131

  • User:Seaside54295368972

    Trip type: Family

    Birthday celebration at Level 47

    rating17 Apr 2026

    We had a lovely time at Level 47 celebrating a birthday. Everything from the ambiance to the service was excellent. A big thank to Kiel, Rafael and Mumtaz for arranging a surprise birthday cake — it made the evening extra special. Truly appreciate the thoughtful gesture and warm hospitality. Highly recommend! Olfa Gharbi, Guest Services / Front Office at Carlton Downtown Hotel, responded to this review Dear Valued Guest,Thank you for sharing your wonderful review following your birthday celebration at Level 47.We are truly delighted to know that you had a lovely time and that the ambiance and service made your evening special. Your kind words mean a great deal to us, and we are especially pleased to hear that Kiel, Rafael, and Mumtaz helped create a memorable experience with the surprise birthday cake. We will be sure to pass along your appreciation to them.It was our pleasure to be part of your celebration, and we look forward to welcoming you back for many more special occasions.Warm regards,Carlton Downtown Hotel

  • User:Gayoma J

    Trip type: Couples

    Excellent

    rating16 Apr 2026

    It was our 1st stay at Carlton Down Town Hotel. We stayed in a 1 bed room with sea view and it was so clean and spacious. It was worth the price. Special thanks to Lireh from reception, the room service team and the housekeeping team (Pujan and all).Thank you. Olfa Gharbi, Guest Services / Front Office at Carlton Downtown Hotel, responded to this review Dear Valued Guest,Thank you for choosing Carlton Downtown Hotel for your first stay and for sharing your excellent feedback.We are delighted to know that you enjoyed your one-bedroom sea view accommodation and found it clean, spacious, and great value for money. Your kind words are truly appreciated.It is especially rewarding to hear your recognition of Lireh at Reception, as well as our Room Service and Housekeeping teams. We will be sure to pass on your appreciation to Pujan and the entire team—they will be very pleased to know they contributed to making your stay comfortable.We look forward to welcoming you back again for another enjoyable stay.Warm regards,Carlton Downtown Hotel

  • User:Mais A

    Trip type: Family

    Bayty restaurant

    rating07 Mar 2026

    Everything in bayty restaurant was amazing From the service to the food The staff was very friendly and helpful especially salem and myo Olfa Gharbi, Guest Services / Front Office at Carlton Downtown Hotel, responded to this review Dear 610maisa,Greetings from Carlton Downtown!Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience at Bayty Restaurant and enjoyed both the food and the service. Your kind words mean a lot to our team. We will be sure to share your compliments with Salem and Myo, they will be very happy to know they made your visit special. We look forward to welcoming you back again soon!Warm Regards,Guest Service Team

  • User:Josephat V

    Trip type: Solo travel

    I feel so relax and accommodated

    rating01 Mar 2026

    The room and atmosphere are very convenient , the staffs are very hospitable. Olfa Gharbi, Guest Services / Front Office at Carlton Downtown Hotel, responded to this review Dear Josephatv2026Greetings from Carlton Downtown Hotel!Thank you for your lovely feedback! We are delighted to hear that you felt relaxed and well accommodated, and that our rooms and atmosphere added to your comfort. Your kind words about our hospitable staff mean a lot, and we look forward to welcoming you back soon!Warm Regards,Guest Service Team

  • User:marylia12

    Trip type: Family

    Holiday in Dubai

    rating24 Feb 2026

    Really nice and friendly staffs. And the travel consultant named Su, she was really kind and patient to us explaining all the details professionally. Booked our safari with her and the experience was fantastic. really recommend Olfa Gharbi, Guest Services / Front Office at Carlton Downtown Hotel, responded to this review Dear Yadanarh2026,Greetings from Carlton Downtown Hotel!Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your holiday in Dubai and found our staff friendly and helpful. Su will be thrilled to know that her guidance made your safari experience fantastic. We truly appreciate your recommendation and look forward to assisting you with your future trips!Warm Regards,Guest Service Team

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot