Crowne Plaza Dubai - Festival City

66+ photos

Crowne Plaza Dubai - Festival City

Name: Crowne Plaza Dubai - Festival City
Address: Dubai Festival City, Dubai, united-arab-emirates
Telephone: 0204 505 9777
Rating: 4.8

dubai, united arab emirates

About Crowne Plaza Dubai - Festival City

location

The hotel is located on the banks of the Dubai Creek. It is directly connected with the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and a 100 berth marina, which is perfect, especially during the famous Dubai Shopping Festivals in the summer and winter months. Dubai International Airport is approximately 130 km from the hotel.

facility

The hotel has a lift and features 316 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, translation services, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Crowne Plaza Dubai - Festival City

Facilities (14)

Air conditioning24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePlaygroundElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (2)

Business CenterPhotocopying

General Services (4)

ConciergeDoctor on callLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Payment (1)

ATM

Room Facilities (5)

FridgeSafeTVRoom serviceToiletries

Security (1)

Security Guard

Sport/Entertainment (6)

Outdoor Pool(s)Swimming PoolSaunaGymEventsWater Park

Location

Dubai, United Arab Emirates

Dubai Festival City

Nearest beach18km

What's nearby

Nearest beach18km

Check-in from 3:00 PM · Check-out by 12:00 PM

Dubai, United Arab Emirates

Dubai Festival City

Nearest beach18km

What's nearby

Nearest beach18km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.8

Excellent

4415 reviews

Value
Rooms
Cleanliness
Service

Excellent3671
Very Good604
Average92
Poor21
Terrible27

Recent Reviews: 4415

User: 154monaf
Trip type: Family
Very good
Very good location, nice hotel connected to the mall. InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear 154monaf,We’re delighted to hear that you enjoyed our convenient location and the connection to the mall. We truly appreciate your kind words and look forward to welcoming you again soon at the Crowne Plaza D… Very good location, nice hotel connected to the mall. InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear 154monaf,We’re delighted to hear that you enjoyed our convenient loc…
User: Fatma A
Trip type: Family
Thank you swam
Very good room, service, clean rooms , good reception InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear K8177NAfatmaa,We’re delighted to hear that you enjoyed your room, our service, and the cleanliness of the hotel. We’re also glad our reception team made you feel welcome. We truly appreciate your feedback and… Very good room, service, clean rooms , good reception InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear K8177NAfatmaa,We’re delighted to hear that you enjoyed your room, ou…
User: Nader K
Trip type: Family
Every thing is so perfect thank you all stuff
Every thing is so perfect thank you all stuff InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear 902naderk,We’re delighted to hear everything was perfect and that you enjoyed your stay at the Crowne Plaza Dubai Festival City! Our team truly appreciates your lovely feedback. We look forward to welcoming you back… Every thing is so perfect thank you all stuff InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear 902naderk,We’re delighted to hear everything was perfect and that you enjoye…
User: Mohamed E
Trip type: Business
Great experience
All is great especially the restaurant all the stuff are friendly and helpful and have a great tea with mint InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear L9633DFmohamede,We’re delighted to hear that you had a great experience, especially enjoyed the restaurant and our traditional mint tea. We're glad our f… All is great especially the restaurant all the stuff are friendly and helpful and have a great tea with mint InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear L9633DFmohame…
User: Sightseer14046265403
Trip type: Business
Very beautiful place
Everything is very good and the rooms is very clean InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear Sightseer14046265403,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and found the room very clean. We truly appreciate your kind feedback and look forward to welcoming y… Everything is very good and the rooms is very clean InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear Sightseer14046265403,Thank you for your wonderful review! We’re deligh…

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