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Downtown Hotel

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Downtown Hotel

locationDeira, Dubai

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About Downtown HotelAbout Downtown Hotel

Location

Located in Dubai, this hotel is ideal for those in need of an adults-only holiday.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including tennis and golf.

Meals

Breakfast, lunch and dinner offer many delicious options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Downtown Hotel Amenities at Downtown Hotel

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Golf

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1

Very Good

2

Average

1

Poor

1

Terrible

6

Recent Reviews: 11

  • User:112vikasp

    Trip type: Business

    Please note (down town management)

    rating29 Dec 2020

    Please teach some manners to your manager i dont know why you people appointed such a short-tempered staff as a manager he dont even know how to deal with customers very bad experience in down town hotel deira dubai 29/12/2020if any person reading my review who is related to down town management please take action down town is a brand name don’t let a single person can spoil your brand name ..

  • User:mufidk1981

    Trip type: Business

    Value for money

    rating09 Apr 2019

    It is very near to the baniyas square metro station. Most of the hotels nearby charge alot as they are very near to main market. You can book this hotel online and can get good discount. Good food joints nearby.

  • User:256jirif

    Trip type: Friends getaway

    Reasonable price

    rating26 Feb 2018

    The location of hotel is in "old Dubai" where are not so many tourists. The hotel is "low cost" type and not really cosy. On the other hand it's chill out place where you can spend the night for reasonable price. The neighbourhood is full of Indian and Pakistani people so the atmosphere is like in India. On the other hand the staff was helpful and fine. So to sum the review up - when you're on budget or backpacker, OK choice.

  • User:zsszn

    Trip type: Friends getaway

    I do not know

    rating28 Jul 2017

    To tell the truth, I booked this hotel before I read the reviews. After I read them and afraid a little bit from this hotel. But at the end everything was ok. At first we get a room with small bugs in the bathroom, but they change a room. The room was clean, the bathroom ok (a little bit with moulds), the staff nice and helpful (want nice review for hotel - they said). Only the air-conditioning is strangely old, but there is an old ventilator on the selling as a solution. If you are on a budget, this hotel is ideal for you - it is near to metro and bus station, also to souks, to abra station, it is in the centre of Dubai, what more you want? There is shop near here and an automat for drinking water in the lobby. ishaqhassan, Guest Relations Manager at Downtown Hotel, responded to this review Dear Guest,Thank you for staying with us and for passing your review about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back soon and exceed your expectations. Kind Regards,Guest Relations Manager.

  • User:Muss456

    Trip type: Friends getaway

    Avoid this horrible hotel

    rating29 Dec 2016

    Very rude and disappointing staff and management. Avoid at all costs, it is a place for labor workers and cheap girls of the night, when I tried to cancel this booking they did not even refund the rest of the four unused nights. It is a very cheap hotel that is not even good if you are alone!

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