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Dukes The Palm Dubai Hotel

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Dukes The Palm Dubai Hotel

locationJumeirah, Dubai

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About Dukes The Palm Dubai HotelAbout Dukes The Palm Dubai Hotel

Location

Perfect for business travellers as well as families, this beach hotel is located right in the heart of Dubai. The hotel is located just steps from nightlife and shopping.

Facility

The hotel has a lift and features 566 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers will keep you informed. A business centre with fax machine and photocopier is available. 7 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms feature a living room and a bathroom. Central heating ensures comfortable temperatures. Rooms have a double bed or a sofa bed. Separate bedrooms are available. Extra beds or children's beds can be provided upon request. For a fee, there is also a minibar. Additional features include a tea/coffee station and a dishwasher. A trouser press is provided for guests' convenience. A flatscreen television with satellite channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a bathtub and a vanity mirror. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, volleyball and basketball. Sport and leisure facilities at the hotel include a gym and table tennis. The hotel offers a range of facilities in the wellness area. Options include massage treatments and, for an additional fee, a spa, a hammam and a beauty salon. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

The dining area includes a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. The hotel offers a wide range of catering options. Half board and all-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and halal food are available. The chefs will also prepare children's meals for an additional charge. In addition, special catering options and snacks are available. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Amenities at Dukes The Palm Dubai Hotel Amenities at Dukes The Palm Dubai Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Basketball

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

7039

Very Good

1063

Average

503

Poor

278

Terrible

342

Recent Reviews: 9225

  • User:Ali26042026

    Trip type:

    Ali's Family trip 2026

    rating26 Apr 2026

    Hand-over some sort of hotel's souvenir card holder with string etc. Please serve bottle of cold water at pool side Guest Relations Team, Guest Services / Front Office at Dukes The Palm Dubai Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us and your valuable suggestions. We truly appreciate your ideas. Your feedback has been shared with the relevant teams for consideration and improvement.We look forward to welcoming you back for an even more enjoyable stay.Kind Regards,Guest Relations TeamDukes The Palm Dubai

  • User:Alig1997

    Trip type: Couples

    Not a Dubai hotel

    rating24 Apr 2026

    We recently stayed here for a short staycation and, unfortunately, it did not meet the 5-star standards we’re used to in Dubai. The rooms felt quite old and dated, and cleanliness was an issue. We had to be moved twice, which was inconvenient, and the air conditioning was not functioning properly.Breakfast was particularly disappointing and far below expectations. We requested a refund, which was approved, however we are still waiting for this to come through.The best part of the stay was the location, with direct access to West Beach. That said, we would have been extremely disappointed if we had paid peak season prices. Due to the overall experience, we chose to check out a day early and return to our apartment in Dubai.I do want to highlight that the management team were very accommodating and genuinely tried to resolve the issues, and the staff overall were friendly and helpful throughout our stay.Despite their efforts, the condition of the rooms and overall experience means we wouldn’t choose to stay here again. Guest Relations Team, Guest Services / Front Office at Dukes The Palm Dubai Hotel, responded to this review Dear Guest,Thank you for your feedback. We are sorry to learn that your stay did not fully meet your expectations and value your comments as they help us improve our services.Kind Regards,Guest Relations TeamDukes The Palm Dubai

  • User:debrahealy83

    Trip type:

    Staycation within a vacation

    rating23 Apr 2026

    The hotel was extremely quiet due to current situation for tourism but we felt so lucky to beable to experience this amazing resort! Everything was amazing 🇦🇪❤️ Guest Relations Team, Guest Services / Front Office at Dukes The Palm Dubai Hotel, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear you had a pleasant stay and truly appreciate your comments.Kind Regards,Guest Relations TeamDukes The Palm Dubai

  • User:jalalbonnie

    Trip type:

    Excellent hotel ever

    rating23 Apr 2026

    Excellent Hotel very good service very clean rooms amazing view romantic atmosphere. I will come again and again. Guest Relations Team, Guest Services / Front Office at Dukes The Palm Dubai Hotel, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear you had a pleasant stay and truly appreciate your comments.Kind Regards,Guest Relations TeamDukes The Palm Dubai

  • User:katrina58

    Trip type: Couples

    A Delightful Experience on The Palm Book now to Save Disappointment

    rating23 Apr 2026

    We stayed at The Dukes earlier this year and cannot wait to return . Our daughter and husband live on The Palm and we now won’t stay anywhere else but The Dukes . Our room was beautiful with two balconies and gorgeous views over The Palm and to the sea . The customer service was top notch and food delicious . We also enjoyed the private pool and the lovely beach area . Excellent in every way . Do t look anywhere else. Thank you guys 🙏 Guest Relations Team, Guest Services / Front Office at Dukes The Palm Dubai Hotel, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear you had a pleasant stay and truly appreciate your comments.Kind Regards,Guest Relations TeamDukes The Palm Dubai

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