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Emirates Grand Hotel

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Emirates Grand Hotel

locationJumeirah, Dubai

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About Emirates Grand HotelAbout Emirates Grand Hotel

Location

This apartment hotel is located right in the heart of Dubai.

Facility

The apartment hotel has a lift and features 346 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The apartment hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. A fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. There is also a washing machine and an ironing set. A telephone, satellite television, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and horse riding are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the apartment hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Emirates Grand Hotel Amenities at Emirates Grand Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1114

Very Good

501

Average

245

Poor

100

Terrible

173

Recent Reviews: 2133

  • User:Rukshan M

    Trip type: Couples

    So bad

    rating29 Mar 2026

    I had a very disappointing experience at Emirates Grand Hotel. The room was not clean, and the furniture felt old and poorly maintained. The service was slow, and the staff didn’t seem very helpful when we had issues. The overall atmosphere did not match the expectations shown online. Definitely not worth the price, and I wouldn’t recommend staying here.👎🏻👎🏻👎🏻

  • User:Empire H

    Trip type: Couples

    Terrible! Avoid

    rating02 Feb 2026

    I booked a room for 3 nights. I informed them we will be checking in late as our flight was at 11.30pm. We arrived before midnight and we're told the room was not ready! We had to wait for an hour for them to clean it. We checked out early morning without showering and breakfast.. It is is suppose to be a 4*.Rooms look nothing like the picture advertised. The hotel is completely run down filthy and sewers smell coming out from the drain. Even the pillow smelt of BO. I had to put my clothes on it to sleep. Only stayed there as we had no choice as it was midnight and I could book online for that night. Look at the pictures and tell me if it's even a 1*

  • User:Gheraibia Y

    Trip type: Business

    Worst experience ever

    rating25 Jan 2026

    The worst experience ever, even no towels, i was begging them for a towel to have a shower, I booked 5 nights but I checked out after 1 night as it was horrible...

  • User:christelle T

    Trip type: Couples

    Amazing View

    rating21 Jun 2025

    Emirates Grand hotel is ideally situated on sheik zayed Road-one of the famous road in Dubai and right next to a Metro station giving easy access to all part of Dubai within few minutes/hours.... at extremely affordable cost.There are a lot of 24hour restaurants and supermarket..along the road and the view at night is breathtaking...giving New york vibes with all the lighted skyscrapers. Photos can be taken with Burj Khalifa in the background...The amenities at the hotel is quite good. I occupied a studio and the laundry personnel - named joe did a great job cleaning our room. I am a client of the Royal Club -I was well look after by the Team there and looking forward to visit again soon. When you enter the hotel-I highly recommend dropping at perfume stance -with Amirah.. She is a great professional lady and her perfumes smell so good.

  • User:Relax40339978235

    Trip type: Business

    Pl avoid. Hotel under rennovation.

    rating09 May 2025

    for 3 days no intercom, 2 days no cleaning, very basic 20 years old furniture. No water served on second day. I had to buy bottle. Room has no kettle or glass or cups. Very slow or no services. Average breakfast. its a waste of money to stay here. work table no power connection. pl many better options in that area than this. Pl avoid. Its a 2 star worth property.

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